File in Section:
Bulletin No.:

Service Bulletin

Date:

PI0929
March, 2013

PRELIMINARY INFORMATION
Subject:

MyLink Radio – XM Inoperable, Service Camera Message On, No Bluetooth Function –
GMNA Only

Models:

2013 Chevrolet Sonic, Spark, Trax
Equipped with Uplevel Radio (RPO UF7) and
Built Prior to Breakpoint Listed Below
Model

Plant (VIN Code)

Breakpoint (Prior
To Date)

Spark

Changwon (C)

November
13, 2012

Sonic

Orion (4)

November 7, 2012

Sonic, Trax

Ramos (S)

September
10, 2012

Keywords: Infotainment

Condition/Concern
Some customers may comment on the following conditions:
• A Service Rear Camera message is displayed when the vehicle is shifted to Reverse (Neither Sonic nor Spark
offer rear camera).
• At ignition cycle, the FM or the XM default to the preview channel (it should stay at the channel or the station
that was playing when the ignition was turned off).
• XM inoperable while AM and FM function properly.
• No Bluetooth functions.
These conditions may be caused by a software anomaly.

Recommendation/Instructions
Important: If software version 13.01 or later is already installed, disregard the following instructions and utilize SI
diagnostics.
An updated software calibration has been released to address these conditions. Reprogram the radio following the
steps below.
Part 1 (SPS Programming)
Reprogram the radio using the Service Programming System (SPS) with the latest calibrations available on
TIS2WEB. Refer to the SPS procedures in SI.
Part 2 (USB Programming)
Important: This procedure is a USB flash drive programming event. This procedure requires a USB 2.0 flash drive.
The minimum USB flash drive capacity requirement is 4 GB. Any existing data on the USB flash drive will be erased
during the TIS2WEB-to-USB flash drive download process. To ensure important data IS NOT deleted from the USB
flash drive, transfer the data from the USB flash drive onto another approved data storage device BEFORE
attempting to download software from TIS2WEB. Once the software is downloaded to the USB, DO NOT add any
data to the storage device.
1. Update the radio again, this time using aUSB FLASH DRIVE and the Service Programming System (SPS) with
the file available on TIS2WEB. Refer to the SPS procedures in SI.
2. Select A11 Radio USB File Transfer - Programming from the Supported Controllers screen.
3. Select Next from the Calibration Selection screen.

Caution: All data will be REMOVED from the USB 2.0 storage device BEFORE the calibration is downloaded onto
the USB 2.0 storage device. To ensure important information is NOT erased from the USB 2.0 storage device,
always verify that NO information is stored on the USB 2.0 storage device BEFORE beginning the calibration
download. If required, transfer important files to another storage device BEFORE beginning the calibration
download.
Note: When using a USB 2.0 storage device, make sure it is a known good device with a light to confirm the device
is reading/writing when attempting to access. The USB 2.0 storage device must be installed into the vehicle prior to
selecting “Update Radio Software.” Do NOT remove the USB 2.0 storage device while the update is in progress. The
clock will have to be set to the correct time after performing the update.
4. Insert the USB 2.0 storage device into USB port of computer.
5. Follow the on-screen instructions.
6. After the files are downloaded to the USB 2.0 storage device, eject and remove the USB 2.0 storage device
from the computer.
7. Locate the radio USB port in the vehicle and insert the USB drive.

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8. If you see the message as shown above “The following update file is Invalid SMD file,” continue to the next step.
Otherwise, skip to Step 14.

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9. With the ignition off, pull the OnStar® 10 amp fuse from the fuse block of vehicle.
• (1) Spark
• (2) Trax
• (3) Sonic
10. Turn the ignition back on.

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11. On the radio, go into settings and adjust the time 1 hour and change the date to 1/01/2013.
12. Return to the home screen and verify the date change before continuing.
13. If the date did not change, key-cycling the car may be necessary.
14. Insert the USB drive into the radio USB port in the vehicle.
Note: If you still see the message “The following update file is Invalid SMD file,” the date has not been changed
correctly on the radio.

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15. When the update info screen comes on, select UPDATE.
Note: If UPDATE is not selected within 10 seconds, the screen will disappear and the USB drive will have to be
removed and inserted again to start the update process.
16. After the USB programming has completed, remove the USB drive and turn the ignition off, wait no less than
one full minute and then turn back on.
17. Install the OnStar ® fuse back into the fuse block.
18. On the radio, check the date and time and change back to today’s date as necessary.
19. Factory reset the radio by selecting Home>Settings>Radio Settings (Scroll down to the next page on the radio
display)>Radio Factory Settings. Select "Yes."
20. Clear any DTCs.

Customer Information
This software also includes radio enhancements. Siri Eyes-Free, BringGo Navigation and TuneIn Global Internet
Radio Integration will be added to the vehicle. Please advise the customer of these added features.

Warranty Information
For vehicles repaired under warranty, use:
Labor Operation

Description

Labor Time

R0759

Radio Reprogramming with SPS

Use Published
Labor
Operation Time

Add

Install Software with USB

0.3 hr

Keywords: Infotainment