NHTSA ID Number: 10071365
Manufacturer Communication Number: VSE-14-13
TSB/Document Date: 2016-06-17
Summary
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TSB/Document ID: VSE-14-13
Replacement Service Bulletin Number:
MFR Communication Date: 2014-07-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Service Information
Workshop Equipment
Number: VSE-14-13
Subject: John Bean VAG1943B, VAS6331, VAS6421 Aligners
Pro32 Program Update Version 4.11 (06.2014) and
Vehicle Data Update (VAG-06.2014)
Date: July 15, 2014
Supersedes VSE-14-07 dated Apr. 14, 2014 due to PRO32 Program software and Vehicle Data software
updates.
This communication provides important information on how to obtain and install the latest software for
the John Bean VAG1943B, VAS6331, VAS6421 alignment tools.
Latest Software Versions Released:
• Pro32_vag_version_4.11.exe (program update June, 2014)
• VehicleSpecs_Database_VAG_062014.exe (vehicle data update June, 2014)
Installation Requirements:
• All John Bean VAG1943B, VAS6331, VAS6421 Aligners must be previously updated to Pro32
Program software version 3.4 or higher before performing this update
• Attain a copy of Pro32 Aligner software and Vehicle Specification updates installation instructions (see
attachments)
• Dealers must download Pro32_vag_version_4.11.exe file and
vehicleSpecs_Database_VAG_062014.exe file from ServiceNet>> Wheel Alignment Software >>
John Bean
Installation:
To update the John Bean VAG1943B, VAS6331, VAS6421 Aligners, please read and follow the Pro32
Aligner software and Vehicle Specification updates installation instructions attached.
Questions regarding installation of software updates to VAG1943B, VAS6331 or VAS6421 (after they
have been downloaded), can call EquiServ technical support desk (service group for John Bean) at 800225-5786. EquiServ will also be able to help with Aligner software and specifications installed from CD.
Page 1 of 1 plus attachments
ver1.2
© 2014 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Software PRO32 Version 4.11, June 2014
Supplements/Changes compared to Version 4.10
Software Pro32 version 4.11, Juin 2014
Suppléments/Changements par rapport à la version 4.10
Golf Sportsvan 2015 (AM)
Brazil/Brésil Golf VII [5G]
Passat [3C]
Passat [A32]
Passat CC [357/358]
Touareg [7P5]
1
2
2
2
2
2
-
-
Skoda
-
-
Seat
Alhambra [71]
Alhambra [7N]
2
2
Macan [95B]
1
-
1 = Nouveau / New
2 = Changement / Change
Page/Page: 1 of 1
Snap-on Equipment GmbH- Konrad-Zuse-Strasse 1 – D 84579 Unterneukirchen – Tel.: +49 (0) 8634 / 622-0
Geschäftsführer: Klaus Kirstätter
Sitz der Gesellschaft: Unterneukirchen, Eingetragen beim Handelsregister Traunstein HRB 20757
AGB in ihrer gültigen Fassung entnehmen Sie bitte unserer Homepage: www.snapon-equipment.de
Software Installation Instructions
Pro32 VAG (Portal Install)
This document outlines the installation process for Pro32 Software, specifically the VAG release
portal version to be downloaded in the field as a self-extracting ZIP file.
After downloading the self-extracting ZIP file from the portal, and copying to the aligner, doubleclick the self-extracting EXE file. See example below.
This will open the file to begin the extraction process. Press the “Setup” button and the dialog
will show the unzip progress.
After the ZIP extracts, it will automatically start the Pro32 installer. Select the setup language in
the first screen of the installer process and press Next to continue.
Select which languages (one or many) you would like installed for the software and then press
Next to continue.
The installer shows the progress of the installation
When the installer completes, it will request to restart the computer. Select “Finish”.
After the PC restarts, it will request to perform the install of video CODEC’s. Select “Next” to
continue. Once it is finished, it will finish booting into Windows.
The user can confirm the version of the software by using the “About” button on the toolbar of
Pro32.
Vehicle Data Base VAG-062014*, June 2014
Supplements/Changes compared to Version VAG - 032014
Base de données de Véhicule VAG–062014*, Juin 2014
Suppléments/Changements par rapport à la version de VAG - 032014
Golf Sportsvan 2015 [AM]
Saveiro/Saveiro Cross [5U]
Gol/Parati/Saveiro [5X+5W]
Gol/Voyage [5U]
Fox/Space Fox/Suran/Suran Cross [5Z]
1
2
2
2
2
-
-
Skoda
Octavia III [5E] Scout
Octavia III [5E] CNG
Octavia III [5E] Laurin et Klement
1
1
1
Seat
Alhambra [7N]
2
-
-
Macan [95B]
Volkswagen![]()
Brazil/Brésil
Brazil/Brésil
Brazil/Brésil
Brazil/Brésil
1
1 = Nouveau / New
2 = Changement /
Change
*= les deux premiers
chiffres indiquent le mois,
les quatre derniers chiffres
du numéro de l´année
Snap-on Equipment GmbH – Konrad-Zuse-Str. 1, 84579 Unterneukirchen, Germany, Tel. 08634-6220
Geschäftsführer: Klaus Kirstätter
Sitz der Gesellschaft: Unterneukirchen, Eingetragen beim Handelsregister Traunstein HRB 20757
AGB in ihrer gültigen Fassung entnehmen Sie bitte unserer Homepage: www.snapon-equipment.de
Page 1 of 1/ Page 1 of 1
Vehicle Specs Installation Instructions
VAG (Portal Install)
This document outlines the installation process for Pro32 specifications, specifically the VAG
release portal version to be downloaded in the field as a self-extracting ZIP file.
After downloading the self-extracting ZIP file from the portal, and copying to the aligner, doubleclick the self-extracting EXE file. See example below.
This will open the file to begin the extraction process. Press the “Setup” button and the dialog
will show the unzip progress.
After the ZIP extracts, it will automatically start the Pro32 installer. Select the setup language in
the first screen of the installer process and press Next to continue.
The installer prepares the installation process. Press “Next” when prompted.
Select the default location for the database to be installed, unless the user knows it needs to go
to a specific location.
The installer continues with a screen displaying information. Select “Next” when requested.
The installer is ready to begin the installation. Select “Install”.
The installer provides a progress bar as the installation is performed.
Select “Finish” after the installer completes the install and requests to do so.
The installer requests to restart the PC. Leave the selection to “Yes” and press “Finish”.
After the PC restarts, the user can confirm the database version at 2 places: at the Vehicle
Selection page, and using the “About” button on the Home page toolbar. See examples below.
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