Volkswagen Perfect Delivery Inspection (PDI) – Sales Consultant Inspection
Vehicle Information:
Model Year: ___________________

Model Type: __________________

VIN: ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___

Owner Information:
First Name: _______________________________________

MI: _________

Last Name: _______________________________________________________

Mailing Address: ______________________________________________________________________________________

Apartment Number: _____________

City: ______________________________ State/Province: ___________________

Zip/Postal Code _______________

Home Telephone: __________________

Email Address: _____________________________________________________.

Work Telephone: __________________

Ensure the following critical delivery items are completed:

Vehicle Preparation:
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Verify vehicle equipped as specified
Ensure final detail was completed, including installation of front
license plate bracket (if required)
Technician and Detailer PDI completed
Visually check tires for obvious damage or over/under inflation
Verify function of all remote keys; all keys start vehicle
Verify that the vehicle interior and exterior are clean and free of damage
Activate satellite radio (if applicable)
Ensure all unnecessary stickers are removed
Verify air bag warning triangle is affixed
Verify completion of campaigns and required vehicle updates

Personalize Vehicle Settings to Customer Preferences:
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Bluetooth: pair customer’s cell phone with car
Pre-set preferred radio stations
Pre-set home address into navigation
Pre-set multifunction indicator comfort settings
Set clock to correct time

Features to Demonstrate on all Vehicles:
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Cruise control location and function
Windshield wiper operation and service position
Seat positioning, safety belt, head restraint adjustment
Remote door lock/unlocking: explain unlock button must be pressed twice
Radio/CD/MP3 player and satellite radio modes
Side view mirrors and defog operation
Climate control operation
Warning/indicator lights: explain fuel cap loose indicator
Fuel door operation: gas cap must click three times (if applicable)
Rear seat fold-down operation
Trunk lid operation/remote

Features to Present if Equipped/Applicable:
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Navigation system operation
Program memory seats and mirrors: manually and with key
Sunroof: explain comfort feature
Panoramic sunroof power sunshade operation
Electronic parking brake
Keyless entry
Rear seat easy entry system (2-door models)
Convertible top operation
Rear seat entertainment system
Tow hitch
TPMS system operation
AdBlue® indicator and refill (Touareg and Passat TDI)
Hybrid system safety
Fueling/depressurizing fuel tank (Jetta Hybrid)

Orientation Drive:
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Cruise control
Navigation operation
Park distance control (if applicable)
Hybrid-Specific display systems (Touareg and Jetta Hybrid only)

Dealership Tour:
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Introduction to Service Department (hours and personnel)
Introduction to Parts and Accessories Department
Introduction to Sales Manager/General Manager

Owner’s Documents to Explain, Review and Provide:
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Sales invoice, finance paperwork
License, insurance, registration
Owner’s Manual with business card
Warranty and Maintenance booklet
California Emissions Warranty booklet
Applicable Tire Warranty brochure
Roadside Assistance Owner’s Guide
Lemon Law notice (based on state)
Quick Reference Guide
Carefree maintenance brochure
Courtesy Vehicle Check introduction and explanation

Customer Acceptance:
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Follow-up call - Date/time: _______________________________________

Two master keys/one valet key/key tag

Courtesy Vehicle Check appointment - Date/time:_ __ __________________________

Volkswagen Owner’s Signature: ______________________________________________________________________

Date: __________________________

Sales Consultant’s Signature: _________________________________________________________________________

Date: __________________________

Sales Consultant’s Name: ____________________________________________________________________________

Date: __________________________

Original – deal jacket

VW.PDISALESCHECK.09.26.2012