PERFECT DELIVERY INSPECTION (PDI)

2013

A6/S6

Audi Delivery Guidelines

Client

VIN

Delivery Date

Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
FF     Enroll customer in Audi connect Services (http://MyAudiconnect.com/)(if equipped and Audi
connect Request to Initiate Services and T-Mobile T&C are signed)
FF     Deactivate the connection prompts for the online services (TEL function button >
Settings > Connections > Data Connection > select No Prompt)
FF     Inspect exterior for damage, dings, dents, and surface scratches
FF     Check interior for cleanliness, grease marks, and damage. Repair all defects prior
to customer delivery
FF     Verify vehicle is equipped as specified and all accessories are installed
FF     Check front/rear floor mats are locked in
Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________

Priority Delivery Topics

Personalize Vehicle Settings

FF     Audio and Entertainment
System Controls

FF     Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audiusa.com/bluetooth for compatible phone list

FF     HVAC (Heating, Ventilation,
Air Conditioning) Controls

FF     Adjust mirrors, seats, and steering column to customer preference

FF     Hands-Free Communications

FF     Assist with radio station presets

FF     Cruise Control and Operation

FF     Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)

Bluetooth Capability
FF     Pair the customer’s phone with the vehicle
FF     Demonstrate making a call via Voice and Steering Wheel commands
FF     Demonstrate how to answer, ignore and end calls
FF     Conference calling (enable in the MMI under Telephone function button > Setting button>
Call Options)
FF     Dialing from directories/phonebook (received, missed, dialed calls)
FF     Refer to www.audiusa.com/bluetooth for compatible phone list

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PERFECT DELIVERY INSPECTION (PDI)

2013 A6/S6 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Voice Controls
FF     Demonstrate the voice command feature (i.e., accessing “Help,” dialing a phone number, calling
a contact, using the steering wheel voice command button, etc.).
FF     Have the customer complete the speech training to allow the voice recognition system to learn
and adapt to the customer’s voice (Main Menu > Set up MMI > Voice Recognition >
Individual Speech Training)
FF     Radio station, CD/DVD, or Jukebox
Introduce MMI Navigation System
FF     Review the MMI controls and basic functionality (buttons: function, on/off, arrow
control and back)
FF     MMI touch control panel with integrated handwriting recognition (if equipped)
FF     Input letters, numbers, symbols, add a space, delete a character
FF     Moving a map and adjusting the sound distribution
FF     Saving/selecting a radio station
FF     Scroll through album covers (avail. if music is downloaded onto MMI hard drive)
FF     Use the DVD main menu
FF     Demo Audio Sources: Show how to connect iPod via AMI, MP3/SD cards, Bluetooth audio player.
Explain the jukebox functionality
FF     Explain CD and DVD loading/unloading
Audi connect (if equipped)
FF     Ensure customer has requested activation of Audi connect
FF     Provide overview of features (activate services before customer arrival)
FF     Point out that the Audi connect Brochure (located in the glove box) contains additional
information for customer review after delivery
FF     Explain trial period for Audi connect and how to extend service
FF     Show traffic reports, fuel updates, weather information, and real-time news feeds
FF     Explain Wi-Fi hotspot capabilities
FF     Have the customer set up their Wi-Fi password via Telephone > Settings > Connections >
Wireless Network Settings > Select “Password.” Ask the customer to enter an easy way to
remember the password. Then select “apply settings” to save it.
FF     Explain the purpose of setting up a myAudi account at my.audiusa.com/Audiconnect
Navigation
FF     Show how to input an address and a POI as the destination using the MMI and voice commands.
(Use Online Destinations if equipped with Audi connect)
FF     Show how to enter a stopover
FF     Demo how to “cancel” route guidance using voice commands (“Cancel route guidance”)
and the MMI (NAV > Destination > Cancel)
FF     Show how to store a destination
FF     Show how to customize route “criteria” (e.g., avoid toll roads) and “Settings” (e.g., 3D map
and Map Orientation, and Google Earth Mapping [with Audi connect services enabled])
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PERFECT DELIVERY INSPECTION (PDI)

2013 A6/S6 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Navigation (continued)
FF     Show how to manipulate the map (zoom, scroll map area)
FF     Show how to repeat the last navigation announcement using the iNav steering wheel button
FF     Show how to access TMC reports via Sirius and traffic reports via Audi connect
FF     Show how to set the ambient lighting in the vehicle interior (if equipped)
FF     Explain Tire Pressure Monitoring System and how to reset in the MMI
FF     Explain the settings for the Bang & Olufsen® system (if equipped)
Media Overview
Radio (AM/FM/SAT)
FF     Show how to program preferred radio stations (press and hold knob). Up to 6 presets
available on the MMI touch control panel (if equipped)
FF     Explain the scanning/tuning functions
FF     Walk the customer through the steps to program favorite radio stations (press + hold knob).
The customer should do this with the your guidance.
FF     Show the customer the manual seek feature. Select the FM band > Functions. Turn control knob
to Tuning/Channels and press the knob.
Cover Art
FF     Not available on iPod (available if using “R” cable)
FF     Flash SD media
FF     Jukebox (Cover Flow available to flip through album covers)
Jukebox–Hard drive
FF     Capacity (20 GB/up to 3,000 songs)
FF     Supported file extensions and formats per MMI manual
FF     Demonstrate importing and sorting
Video Capability
FF     Flash SD/DVD Jukebox
FF     Explain acceptable video formats
Interior
FF     Show seat, mirrors and steering column adjustments
FF     Demonstrate seat positioning using front seat controls. Show how to adjust headrest in all
different axis directions
FF     Seat memory setting
FF     Front seat ventilation
FF     Mention seatbelt movement
FF     Adjust exterior mirrors
FF     Show how to activate heated mirrors
FF     Explain exterior mirror tilt function
FF     Demonstrate heated steering wheel operation (if equipped)
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PERFECT DELIVERY INSPECTION (PDI)

2013 A6/S6 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Interior (continued)
FF     Show how to adjust comfort arm rest
FF     Sunroof operation
FF     Climate control functions (front and rear). Explain “hi”/“lo” settings for faster heating
and cooling
FF     Fan settings/speed
FF     Explain that the small red triangle puts the system into AUTO mode and that it will adjust
the fan speed automatically to reach the temperature
FF     Show how to activate seat heating (rear seat heating on S6 only)/ventilation
FF     Multifunction steering wheel functions (toggle, scrolling, menu button)
FF     Explain Star (*) button on the steering wheel (if equipped)–if in the Preset Station List, press
the * button to cycle through presets. If in Station Lists press * button to cycle through station list.
FF     Wiper/washer system/rain sensor
FF     Cruise control/ACC (if equipped)
FF     Demonstrate and explain Head-up Display (if equipped)
FF     Review the start-stop-system info card with the customer. Explain the system functionality
(if applicable)
FF     Show how to set daylight savings time and time zone manually
FF     Driver info display/Trip computer: Explain toggle function via “RESET” on stalk. Show the different
tabs that will display. Show how to access the Vehicle functions within each tab. Point out the items
that can be set via the MMI (e.g., time, miles vs. km, etc.). Reset “Trip Comp 1 and 2” prior to delivery
FF     Demonstrate valet function (ensure not activated); refer to OM for details
FF     Homelink® location and setup
FF     Cooled glove box
FF     “Passenger Side Airbag Off” light: Illuminates if no occupant in passenger seat or if occupant is “out of position”
FF     Show rear seat pass through
In Car Video Tutorials
FF     Show the customer how to view the In Car Video Tutorials. Select the Car function button >
Owner’s Man. Control button and follow the prompts
FF     Point out these videos can also be viewed on the Audi technology website:
http://audiusa.com/technology or at the Audi YouTube site at:
http://www.youtube.com/audiusa in the Audi Technology Tutorials section
Exterior
FF     Show how to open fuel door–push/pull release
FF     Demonstrate how to open/close the tailgate via the remote control master key, switch in
driver’s door, and lock switch in luggage compartment
Owner’s Documents
FF     License/insurance/registration/title (if applicable)
FF     Warranty & Maintenance Booklet (stamp to confirm PDI was completed). Adhere “vehicle identification
label” from the vehicle trunk to the inside cover of the Warranty & Maintenance Booklet prior to delivery
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PERFECT DELIVERY INSPECTION (PDI)

2013 A6/S6 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Owner’s Documents (continued)
FF     24-Hour Roadside Assistance information, ask customer to program number in their phone
FF     Owner’s Manual, MMI Manual and other manuals as equipped
FF     Quick Reference Guides as appropriate
FF     Tire Warranty Booklet: Explain coverage from tire manufacturer
FF     All keys (2 remotes, 1 emergency, 1 valet) walk customer through programming
FF     Provide Audi Care Information
FF     Lemon Law Rights Booklet or Lemon Law Notice as required by law
Orientation Drive
FF     Keyless Go: No ignition for key. Show how to start vehicle using Start/Stop button. Discuss
that foot must be on brake when starting/stopping
FF     Activate and demonstrate navigation system with real-time traffic
FF     Demonstrate operation of Audi parking system plus with rear view camera and top or corner
view cameras (if equipped)
FF     Explain Audi drive select modes and how to select/change modes
FF     Night vision assistant: Show where the night vision assistant button is located.
Show how to adjust the various settings in the MMI
FF     Demonstrate the engine start-stop-system
FF     Explain adaptive cruise control with stop & go function. Explain the city auto e-brake feature
FF     Explain Audi side assist functionality (if equipped): Point out the side assist button on the driver’s
side door. Show how to adjust the side assist light brightness in the MMI. Only works at speeds
over 19 mph (30 km/h)
FF     Explain Audi active lane assist functionality (if equipped): Show how to set the steering
wheel vibration in the MMI. Show how to activate the system with the button on the turn
signal. Only works at speeds of 40 mph (65 km/h) or more
FF     Explain Audi pre sense system with active safety system (based on installed equipment)
FF     Explain the functionality of Audi braking guard and how to set in the MMI
FF     Demonstrate Tiptronic function
FF     Show how to set the electromechanical parking brake
End the orientation drive in the service write-up area
Service Introduction
FF     Tour service department and introduce to Service Manager and Service Consultant
FF     Set up first service appointment
FF     Ask customer if you can program service department’s phone # in their phone
FF     Only use oil that meets Audi 502.00 standards
FF     Advise the customer that Audi recommends using Top Tier Detergent Gasoline
with a minimum octane rating of 91AKI (95 RON)
FF     Review the recommended maintenance schedule. Explain the importance of getting
the Warranty & Maintenance Booklet stamped for each maintenance performed

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PERFECT DELIVERY INSPECTION (PDI)

2013

A6/S6

Audi Vehicle Condition Report

Client

VIN

Delivery Date

Initial PDI Vehicle Inspection
Complete the following checks within 2 business days (48 hours) of receiving a vehicle.
FF     Remove full body cover (if installed) following TSB 2009967. Check for transportation damage
Note: This is a two-person task
FF     Verify all keys are included (2 masters, 1 emergency key)
FF     Verify all wiper blades are enclosed in the trunk (in case transport wipers are installed)
FF     Inspect painted surfaces/molding/glass (If any defects [scratches/dings/dents/body damage]
are found, contact your supervisor to arrange for immediate repair)
FF     Inspect body for paint defects and damage
FF     Perform the A-battery test for new batteries in GFF. Scan GFF and select “No” when
prompted to run spec/actual. Select “Service work.” Select the battery test for new
batteries as part of the pre-delivery inspection and act according to the test result
(ok, recharge, replace). Ensure diagnosis log is uploaded to the GFF paperless server
by selecting “ok” when tester wants to send the current generated diagnosis protocol online.
(Note: Do not use Guided Functions. The diagnosis log will not be uploaded to GFF paperless.)

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