PERFECT DELIVERY INSPECTION (PDI)

2014

A8/A8 L/A8 W12/S8
Client

Audi Delivery Guidelines

VIN

Delivery Date

Pre-Delivery
Ensure Final Vehicle Quality Inspection Is Completed
FF     Enroll customer in Audi connect Services (http://MyAudiconnect.com/)(if equipped and Audi
connect Request to Initiate Services and T-Mobile T&C are signed)
FF     Deactivate the connection prompts for the online services (TEL function button > Settings >
Connections > Data Connection > select No Prompt)
FF     Inspect exterior for damage, dings, dents and surface scratches
FF     Check interior for cleanliness, grease marks and damage. Repair all defects prior to customer delivery
FF     Verify vehicle is equipped as specified and all accessories are installed
FF     Check front/rear floor mats are locked in
Customer Priority Topics
1.____________________________________________________________________________________________________________________________________________________________
2.____________________________________________________________________________________________________________________________________________________________
3.____________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today?_______________________________________

Priority Delivery Topics

Personalize Vehicle Settings

FF     Audio and Entertainment
System Controls

FF     Bluetooth: Connect customer’s Bluetooth phone and assist in copying and accessing
phonebook entries. Ensure connection will occur automatically upon re-entry if desired.
Refer to www.audiusa.com/bluetooth for compatible phone list

FF     HVAC (Heating, Ventilation,
Air Conditioning) Controls

FF     Adjust mirrors, seats and steering column to customer preference

FF     Navigation System

FF     Assist with radio station presets

FF     Memory Seats

FF     Show how to connect iPod/MP3. Demonstrate AMI, SD cards and Aux-in jack (if equipped)

Bluetooth Capability
FF     Pair the customer’s phone with the vehicle
FF     Demonstrate making a call via Voice and Steering Wheel commands
FF     Demonstrate how to answer, ignore and end calls
FF     Conference calling (enable in the MMI under Telephone function button > Settings control button >
Call Options)
FF     Dialing from directories/phonebook (received, missed, dialed calls)
FF     Explain A2DP capabilities
FF     Refer to www.audiusa.com/bluetooth for compatible phone list

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PERFECT DELIVERY INSPECTION (PDI)

2014 A8/A8 L/A8 W12/S8 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Voice Controls
FF     Demonstrate the voice command feature (i.e., accessing “Help,” dialing a phone number, calling
a contact, using the steering wheel voice command button, etc.)
FF     Have the customer complete the speech training to allow the Voice Recognition System to learn and
adapt to the customer’s voice (Main Menu > Setup MMI > Voice Recognition > Individual Speech Training)
FF     Radio station, CD/DVD, or Jukebox
Introduce MMI Navigation System
FF     Review the MMI controls and basic functionality (buttons: function, on/off, arrow control, and back)
FF     MMI touch control panel with integrated handwriting recognition
FF     Input letters, numbers, symbols, add a space, delete a character
FF     Moving a map and adjusting the sound distribution
FF     Saving/selecting a radio station
FF     Scroll through album covers (avail. if music is downloaded onto MMI hard drive)
FF     Use the DVD main menu
FF     Demo Audio Sources: Show how to connect iPod via AMI, MP3/SD cards, Bluetooth audio player.
Explain the jukebox functionality
FF     Explain CD and DVD loading/unloading
Audi connect (if equipped)
FF     Ensure customer has requested activation of Audi connect
FF     Provide overview of features (activate services before customer arrival)
FF     Point out that the Audi connect Brochure (located in the glove box) contains additional
information for customer review after delivery
FF     Explain trial period for Audi connect and how to extend service
FF     Show traffic reports, fuel updates, weather information, real-time news feeds
FF     Explain Wi-Fi hotspot capabilities
FF     Have customer set up their Wi-Fi password via Telephone > Settings > Connections > Wireless Network
Settings > Select “password.” Ask the customer to enter an easy way to remember the password. Then
select “apply settings” to save it.
FF     Explain the purpose of setting up a myAudi account at my.audiusa.com/Audiconnect
Navigation
FF     Show how to input an address and a POI as the destination using the MMI and voice commands.
(Use Online Destinations if equipped with Audi connect)
FF     Show how to enter a stopover
FF     Demo how to “cancel” route guidance using voice commands (“Cancel route guidance”)
and the MMI (NAV > Destination > Cancel)
FF     Show how to store a destination
FF     Show how to customize route “criteria” (e.g., avoid toll roads) and “Settings” (e.g., 3D map
and Map Orientation, and Google Earth Mapping [with Audi connect services enabled])
FF     Show how to manipulate the map (zoom, scroll map area)
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PERFECT DELIVERY INSPECTION (PDI)

2014 A8/A8 L/A8 W12/S8 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Navigation (continued)
FF     Show how to repeat the last navigation announcement using the iNav steering wheel button
FF     Show how to access TMC reports via Sirius and traffic reports via Audi connect
FF     Show how to set the power locking options in the MMI
FF     Show how to set the ambient lighting in the vehicle interior
FF     Explain Tire Pressure Monitoring System and how to reset in the MMI
FF     Explain the settings for the Bang & Olufsen® system (if equipped)
Media Overview
Radio (AM/FM/SAT)
FF     Show how to program preferred radio stations. Up to 6 presets available on the MMI touch
control panel
FF     Explain the scanning/tuning functions
FF     Walk the customer through the steps to program favorite radio stations (press and hold knob).
The customer should do this with your guidance
FF     Show the customer the manual seek feature. Select the FM Band > Functions. Turn control knob
to Tuning/Channels and press the knob.
Cover Art
FF     Not available on iPod (available if using “R” cable)
FF     Flash SD media–show how to use SD card, USB via AMI
FF     Jukebox (Cover Flow available to flip through album covers)
Jukebox–Hard drive
FF     Capacity (20 GB/up to 3,000 songs)
FF     Format
FF     Demonstrate importing and sorting
Video Capability
FF     Flash SD/DVD Jukebox
FF     Video Format
Rear Seats (if equipped with the following):
FF     Rear heated seats
FF     Rear seat ventilation and massage
FF     Rear seat lumbar and power adjustments
FF     Rear seat pass through
FF     Rear seat entertainment system (RSE)
FF     Show how to turn the RSE on/off
FF     Review the RSE controls
FF     Show how to turn wireless headphones on/off
FF     Show how to use the control knob joystick function
FF     Show the location of the RSE DVD drive
FF     Review video playback information

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PERFECT DELIVERY INSPECTION (PDI)

2014 A8/A8 L/A8 W12/S8 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Interior
FF     Show seat, mirrors and steering column adjustments
FF     Demonstrate seat positioning using front seat controls. Show how to adjust headrest in all
different axis directions
FF     Seat memory setting
FF     Seat ventilation and massage–Front and rear (if equipped)
FF     Mention seatbelt movement
FF     Adjust exterior mirrors. Advise exterior mirrors fold in, make adjustments in the MMI
FF     Show how to activate heated mirrors
FF     Explain exterior mirror tilt function
FF     Demonstrate heated steering wheel operation (if equipped)
FF     Show integrated foot rest on back of front seats (if equipped)
FF     Show how to adjust comfort arm rest (longitudinal adjustment)
FF     Sunroof operation and rear sunshade operation
FF     Climate control functions (front and rear). Explain “hi”/“lo” settings for faster heating and cooling
FF     Fan settings/speed
FF     Explain that the small red triangle puts the system into AUTO mode and that it will automatically
adjust the fan speed to reach the temperature
FF     Show how to activate seat heating/ventilation
FF     Multifunction steering wheel functions (toggle, scrolling, menu button)
FF     Explain Star (*) button on the steering wheel (if equipped)–If in the Preset Station List, press
the * button to cycle through presets. If in Station List, press * button to cycle through station list.
FF     Wiper/washer system/rain sensor
FF     Review the Start-Stop-System information card with the customer. Explain the system functionality
(if applicable)
FF     Show how to set daylight savings time and time zone manually
FF     Driver info display/Trip computer: Explain toggle function via “RESET” on stalk.
Show the different tabs that will display
FF     Show how to access the Vehicle functions within each tab. Point out the items which can be set
via the MMI (e.g., time, miles vs. km, etc.). Reset “Trip Comp 1 and 2” prior to delivery
FF     Demonstrate valet function (ensure not activated) – refer to OM for details
FF     Homelink® location and setup
FF     Cooled glove box
FF     “Passenger Side Airbag Off” light: Illuminates if no occupant in passenger seat or
if occupant is “out of position”
In Car Video Tutorials
FF     Show the customer how to view the In Car Video Tutorials. Select the Car function button >
Owner’s Man. Control button and follow the prompts
FF     Point out these videos can also be viewed on the Audi technology website:
http://audiusa.com/technology or at the Audi YouTube site at:
http://www.youtube.com/audiusa in the Audi Technology Tutorials section

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PERFECT DELIVERY INSPECTION (PDI)

2014 A8/A8 L/A8 W12/S8 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Exterior
FF     Show how to open fuel door – push/pull release
FF     Demonstrate how to open/close the rear lid via the Hands-free trunk release, remote control
master key, switch in driver’s door and lock switch in luggage compartment
Owner’s Documents
FF     License/insurance/registration/title (if applicable)
FF     Warranty & Maintenance Booklet (stamp to confirm PDI was completed).
Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty
& Maintenance Booklet prior to delivery
FF     24-Hour Roadside Assistance information, ask customer to program number in their phone
FF     Owner’s Manual, MMI Manual and other manuals as equipped
FF     Quick Reference Guides as appropriate
FF     Tire Warranty Booklet: Explain coverage from tire manufacturer
FF     All keys (2 remotes, 1 emergency, 1 valet) walk customer through programming
FF     Provide Audi Care Information
FF     Lemon Law Rights Booklet or Lemon Law Notice as required by law
FF     Only use oil that meets Audi 502.00 standards
FF     Advise the customer that Audi recommends using Top Tier Detergent Gasoline with a
minimum octane rating of 91AKI (95 RON)
FF     Review the recommended maintenance schedule. Explain the importance of getting the
Warranty & Maintenance Booklet stamped for each maintenance performed
Orientation Drive
FF     Keyless Go: No ignition for key. Show how to start vehicle using Start/Stop button.
Discuss that foot must be on brake when starting/stopping
FF     Activate and demonstrate navigation system with real-time traffic
FF     Demonstrate operation of Audi parking system plus with rear view camera and top or
corner view cameras (if equipped)
FF     Explain the High Beam Assistant functionality
FF     Explain Adaptive air suspension function
FF     Explain Audi drive select modes and how to select/change modes
FF     Night vision assistant: Show where the night vision assistant button is located. Show how to
adjust the various settings in the MMI
FF     Demonstrate the Start-Stop-System (if equipped)
FF     Explain adaptive cruise control with stop & go function. Explain the city auto e-brake feature
FF     Explain Audi side assist functionality (if equipped): Point out the side assist button on the
driver’s side door. Show how to adjust the side assist light brightness in the MMI. Only works
at speeds over 19 mph (30 km/h)
FF     Explain Audi active lane assist functionality (if equipped): Show how to set the steering wheel
vibration in the MMI. Show how to activate the system with the button on the turn signal.
Only works at speeds of 40 mph (65 km/h) or more

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PERFECT DELIVERY INSPECTION (PDI)

2014 A8/A8 L/A8 W12/S8 | Audi Delivery Guidelines

Client

VIN

Delivery Date

Orientation Drive (continued)
FF     Explain Audi pre sense system with active safety system (based on installed equipment)
FF     Explain the functionality of Audi braking guard and show how to set in the MMI
FF     Demonstrate Tiptronic function
FF     Show how to set the electromechanical parking brake
End the orientation drive in the service write-up area
Service Introduction
FF     Tour service department and introduce to Service Manager and Service Consultant
FF     Set up first service appointment
FF     Ask customer if you can program service department’s phone # in their phone

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PERFECT DELIVERY INSPECTION (PDI)

2014

A8/A8 L/A8 W12/S8
Client

Audi Vehicle Condition Report

VIN

Delivery Date

Initial PDI Vehicle Inspection
Complete the following checks within 2 business days (48 hours) of receiving a vehicle.
FF     Remove full body cover (if installed) following TSB 2009967. Check for transportation damage.
Note: This is a two-person task