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NHTSA ID Number: 10071086

Manufacturer Communication Number: LTB00618NAS2

TSB/Document Date: 2016-06-13


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TSB/Document ID: LTB00618NAS2

Replacement Service Bulletin Number:

MFR Communication Date: 2014-04-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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Page 1 of 7

TECHNICAL BULLETIN
LTB00618NAS2
28 APR 2014
© JaguareBay logo Land RovereBay logo North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment
required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that
could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a
condition described affects your vehicle. Contact an authorized Land RovereBay logo service facility to determine whether this bulletin applies to a specific
vehicle.

This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the electronic version of this
Technical Bulletin in TOPIx.
Changes are highlighted in gray

SECTION: 204-01

'Click' / 'Rattle' Noise From Engine Compartment When Driving
AFFECTED VEHICLE RANGE:
Range Rover Sport (LW)
Model Year:
2014
VIN:
EA000002-EA339983
Range Rover (LG)
Model Year:
2013-2014
VIN:
DA001204-EA152794

MARKETS:
NAS

CONDITION SUMMARY:

NOTE: Refer to Service Instruction steps 1 and 2 for typical road surface that will generate the concern.
Situation: A 'click', 'rattle', or 'light vibration' noise may be heard when driving over an irregular road surface (cobble stone, bricks,
etc. [see illustrations in Service Instruction steps 1 and 2]) at speeds up to 15 MPH (25 Km/h):
A. A single or multiple 'click' noise from the engine bay during sharp acceleration or braking at a variety of vehicle
temperatures and ambient conditions. This noise may also occur during sharp turns to the left or right at speeds of 515 MPH (10-25 Km/h).
B. A 'rattle' noise when driving over an irregular road surface (cobble stone, bricks, etc. [see illustrations in Service
Instruction steps 1 and 2]) until the road surface changes. The sound may also be described as a light vibration and
can occur at any temperature or ambient condition.

Cause: This may be caused by the engine mounts and/or steering gear vibrating causing abnormal noises.

NOTE: Refer to Technical Bulletin LTB00557NAS for assistance in diagnosing front suspension noise.

NOTE: 'Rattle' noise ('B' above) is applicable only to Range Rover Sport (L494; 5.0L) up to VIN EA308255 and
Range Rover (L405) up to VIN DA133484.

NOTE: Contact the JaguareBay logo Land RovereBay logo Technical HelpLine before replacing the steering gear.
Action: Should a customer express this concern, follow the Service Instruction outlined below.

PARTS:
LR033201

Bolt - Engine mount (M8 x 60mm)

Quantity: 8 (if required)

LR054850

Mount - Engine

Quantity: 2 (if required)

LR058378

Steering gear - Range Rover Sport (L494) - 2014MY

Quantity: 1

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

Page 2 of 7

LR058395

Steering gear - Range Rover (L405) - 2013MY

Quantity: 1

LR058396

Steering gear - Range Rover (L405) - 2014MY

Quantity: 1

LR059978

Steering gear washer repair kit - Range Rover (L405)

Quantity: 1

QYG500090

Bolt - Steering coupling (M8 x 30mm)

Quantity: 1 (if required)

TYG500141

Bolt - Front driveshaft (M8 x 48mm)

Quantity: 6 (if required)

TOOLS:
Refer to Workshop Manual for any required special tools.

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change; those quoted here
must be taken as guidance only. Always refer to TOPIx to obtain the latest repair time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a
quantity of zero.
DESCRIPTION

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

Engine mountings - Front - Set - Renew - Range Rover Sport
(L494) 5.0L

12.45.20

3.8

42

LR051515

Engine mountings - Front - Set - Renew - Range Rover (L405)
5.0L NA

12.45.20

3.7

42

LR051515

Engine mountings - Front - Set - Renew - Range Rover (L405)
5.0L SC

12.45.20

3.9

42

LR051515

Steering gear - Renew - Range Rover Sport (L494) without
Adaptive Damping

57.10.01

1.6

42

LR049076

Steering gear - Renew - Range Rover Sport (L494) with Adaptive
57.10.01.46
Damping

1.7

42

LR049076

Steering gear - Renew - Range Rover (L405) up to 14MY without
Adaptive Damping

57.10.01

1.8

42

LR049076

Steering gear - Renew - Range Rover (L405) from 14MY without
Adaptive Damping

57.10.01

1.6

42

LR046039

Steering gear - Renew - Range Rover (L405) up to 14MY with
Adaptive Damping

57.10.01.46

2.0

42

LR049076

Steering gear - Renew - Range Rover (L405) from 14MY with
Adaptive Damping

57.10.01.46

1.8

42

LR046039

Steering gear washer kit - Install - Range Rover (L405)

57.33.89.26

0.6

42

LR059978

NOTE: Normal Warranty policies and procedures apply.

SERVICE INSTRUCTION:
1. Typical
road
surface
that can
generate
the
'rattle'
sound.

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

Page 3 of 7

2. Typical
road
surface
that can
generate
the
'rattle'
sound.

3. Install new left and right engine mountings (see TOPIx Workshop Manual, Section 303-01).
4. Carry out a test drive.
If the noise is no longer present, return the vehicle to the customer.
If the noise is present:

• Range Rover (L405): continue to step 5.
• Range Rover Sport (L494): continue to step 17.

Steps 5-16: Range Rover (L405) vehicles ONLY

5.

CAUTION: Make sure the area around the component is clean and free of foreign material.
Remove the engine undershield (see TOPIX Workshop Manual, section 501-02).

6.

CAUTION: Make sure the area around the component is
clean and free of foreign material.

NOTE: A single 4mm washer is supplied per vehicle. Only
install the 4mm washer on the pinion side of the steering gear.
Remove and discard the support bracket and the retaining bolts.

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

Page 4 of 7

7. Remove and discard the steering gear retaining bolt.

8. Remove and discard the steering gear retaining bolt.

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

Page 5 of 7

9. Remove and discard the mass damper retaining bolt.

10. Position the steering gear to one side.

11. Remove and discard the mass damper.

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

Page 6 of 7

12.
NOTE: The supplied 4mm washers must be installed as
shown.

NOTE: Do not tighten the steering gear retaining bolt fully
at this stage.
Install the 90mm steering gear retaining bolt and 4mm washers.

13. Install the 75mm steering gear retaining bolt.
Torque: 100Nm + 240°

14. Tighten the steering gear retaining bolt.
Torque: 100Nm + 240°

15. Install the engine undershield (see TOPIX Workshop Manual, section 501-02).

16. Carry out a test drive.

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

Page 7 of 7

If the noise is no longer present, return the vehicle to the customer.
If the noise is present, continue to the next step.

Steps 17-20: All vehicles

17. Refer to Technical Bulletin LTB00557NAS to confirm the reported symptom matches the one detailed in this bulletin.
If 'YES', continue to the next step.
If 'NO', follow the procedure outlined in Technical Bulletin LTB00557NAS.

18. Install a new steering gear (see TOPIx Workshop Manual, section 204-00).
19. Carry out a test drive.
If the noise is no longer present, return the vehicle to the customer.
If the noise is present, refer to Technical Bulletin LTB00557NAS to confirm there is no other potential noise sources that could

be causing the reported symptom.
20. If all possible repair work has been carried out but the concern still remains, contact the JaguareBay logo Land RovereBay logo Technical HelpLine,
detailing the symptom and all repair work carried out.

http://topix.landrover.jlrint.com/topix/service/document/474677

6/3/2014

1


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