Service Information
Offboard Diagnostic Information System Service (ODIS Service)

Number: VOS-13-10

Subject: ODIS Service Installation Phase 2 - Software Installation
& Configuration Instructions

Date: May 21, 2013

Supersedes VOS-12-21 to specify use of Version 1.2.0 and additional information.

1.0 – Introduction
This document describes the complete installation and configuration processes of the latest installation
version of ODIS Service.
Use this document to install and configure ODIS Service on VAS diagnostic devices where ODIS Service
was not previously installed or to perform a complete reinstallation. Specific instructions for each of
these scenarios are included as applicable.
Important prerequisites and preparations must be noted and fulfilled prior to proceeding!
We recommend printing these instructions.
Notes:
 The following procedures must be performed by the dealership ODIS Service Administrator or IT
Professional, or personnel qualified to perform software installations.
 Perform all instruction steps in the exact order given. Heed all Prerequisites and Notes!
 Perform the update in an area that is quiet, clean, and without distraction or interruption.
 Total installation time depends on the type of device and CD/DVD drive condition. Allow at least 1
hour for laptops and 1.5+ hours for VAS 5051B, VAS 5052A and VAS 6160/-VPC.
 If assistance with specific instruction steps is needed, contact VWGoA DTSS: 1-888-896-1298.
 For misplaced or damaged DVDs please contact Arvato Corporation at: www.vw.techliterature.com.

We encourage installers to FIRST read this document in its entirety to become familiar
with the step-by-step processes and prepare accordingly.
1.1 - New Installations – ODIS Service Not Yet Installed
On devices where ODIS Service is not previously installed, completion of the installation and configuration
steps described here is prerequisite to performing ODIS Service Installation Phase 3 - Security
Certificate Request & Installation.
Installation Phases 1 through 3 must be completed on all new devices prior to using ODIS Service for
vehicle diagnosis.

1.2 – Reinstallations – Complete Reinstallation of ODIS Service
On devices where ODIS Service was previously installed, a complete reinstallation can be performed to
update an obsolete “installation” version or to resolve application malfunctions. In these cases, always use
the latest installation version of ODIS Service to perform complete reinstallations.
The device-specific license file that was originally installed must be available in order to perform a
complete reinstallation.

Page 1 of 25

ver1.4

© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.0 – Preparation
2.1 – Preparation and License Prerequisites
2.1.1 – New Installations
All instructions in the ODIS Service Installation Phase 1 - Preparation and License Request
Instructions document must be completed and all necessary outcomes achieved:



Note the device platform: VAS 5051B console, VAS 5052A / VAS 6160/-VPC tablet or
VAS 6150/X laptop. You will be asked to enter the platform during the installation
routine!




Diagnostic device(s) assigned with unique Device ID.



Diagnostic device Hardware Key generated via eShop and saved/recorded in Master List
Wordpad document on USB flash drive.




License request submitted via eShop.

USB flash drive prepared with Device ID folders containing License and Certificate
subfolders.

License file received via email and copied to applicable Device ID / License subfolder
on USB flash drive.

2.1.2 – Reinstallations



Note the device platform: VAS 5051B console, VAS 5052A / VAS 6160/-VPC tablet or
VAS 6150/X laptop. You will be asked to enter the platform during the installation
routine!






Note the assigned Device ID of the diagnostic device on which the installation is being made.
ODIS Service uninstalled.
License file saved to Windows desktop or other location on device.
Optional: License file saved to original USB flash drive.

2.1.3 – Hardware







VAS 5051B: Must have minimum 1GB standard or upgraded RAM, updated to Windows XP®
ODIS Service Update Version 1.2.0 – Order No. 006.5002.02.21 on hand.
Diagnostic device with functioning CD/DVD drive and USB.
Diagnostic device plugged in to power adapter and booted to Windows® desktop.
VAS 5052A & VAS 6160/V tablets: Connect a USB mouse and keyboard for easier input.

2.2 – Determine CD/DVD Drive Letter Assignment
The procedures that follow require manual entry of the CD/DVD drive letter. As drive letter assignments
may not be consistent between devices, please note and record the existing drive letter as follows:
1. From the Windows desktop, click My Computer:

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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2. Note the letter assigned to the CD/DVD drive: Note that the drive letter illustrated below is an
example only. The drive letter assigned on your device may be different!

3. Record the drive letter here: (

🙂

4. Close the My Computer Window.
You will be instructed to confirm and enter the drive letter recorded above during Post Setup.
Preparation & License Request Prerequisite steps complete

3.0 – Software & License Installation


New installations: Begin by inserting the prepared USB flash drive with saved license file(s) into
available port on diagnostic device. Then continue from Step 1 below:



Reinstallations: Begin with Step 1 below:

1. Insert ODIS Service Update Version 1.2.0 DVD into CD/DVD drive.
2. From the Windows desktop, double-click My Computer
3. Open the CD/DVD drive directory:

130429_828 ( 🙂

4. Wait while the directory contents are read. Then Double-click OffboardDiagSetup-Service_1…:

5. Confirm English (US) is highlighted. Click OK.

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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
6. Click Next:

7. No action needed. Click Next:

8. If a Setup – Folder: C:/… prompt appears during a reinstallation, click Yes:

9. No action needed. Click Next:

Page 4 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
10. If additional user interface languages are desired, select them from the dropdown(s). Note that
selecting additional languages significantly increases the installation time. Click Next:

Note:
Steps 11 and 12 configure the installed software to the diagnostic device platform and diagnostic
interface (connection) method. If diagnostic platform & interface (connection) methods are not
selected correctly, an “Invalid License File” error will appear during the Post-Setup Diagnostic
Data Installation process.
11. Select the applicable diagnostic device (target) platform from the dropdown menu, then click
Next:

Select the applicable device platform from the dropdown menu.
Note:
For VAS 6150A laptops, select Standard PC/Notebook from the
dropdown.

Continued …6/

Page 5 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
12. Confirm that the applicable diagnostic interface (connection method) appears: Click Next:

13. On diagnostic laptops and tablets only, a Bluetooth interface alert window appears. Click Next:

Continued …7/
Page 6 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
14. Ensure Copy license to the license folder is checked. Click Search…:



New installations: Navigate to directory for prepared USB flash drive, and then continue from
Step 15.



Reinstallations: Navigate to Windows desktop or other location containing the folder with the
saved license file, and then continue from Step 15:

15. Open the applicable Device ID folder or other folder containing the license file.
16. Open the License subfolder.
17. Select / highlight the license (.dat) file, then click Open (as illustrated).

Note:
DO NOT double click on the license file in its saved location!

Continued …8/

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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
18. Ensure the license file directory path is copied to the installation window. Note that the path
illustrated below is an example only! The actual path will be unique to your device. Click Next:

19. No action needed (DO NOT uncheck virtual keyboard). Click Next:

20. No action needed. Click Next:

Continued …9/
Page 8 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
21. Wait while several different phases of file installation take place:

22. If an existing Windows .dll file overwrite prompt appears during a reinstallation, click Yes for all.
23. If an SVG Viewer version prompt appears during a reinstallation, click No:

24. Click Finish:

25. Close the CD/DVD directory Window.
Software & License Installation steps complete

Proceed with Post-Setup Diagnostic Data Installation: Section 4.0 – Page 10.

Page 9 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.0 – Post-Setup Diagnostic Data Installation
The first time ODIS Service is started after installation via DVD, installation of the Post-Setup Data must
be performed. The post-setup process installs diagnostic data from the DVD. This process takes place in
two parts from two different target directories.

4.1 – Post Setup – Part 1
1. From the Windows desktop, locate and click the DiagStarter.bat…. Icon:

2. Select Offboard Diagnostic Information System Service:

3. Wait while the program starts:

Click Select local directory:

Page 10 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4. Expand [+] the My Computer and 130429_0828 ( 🙂 directories and select / highlight the
postsetup folder as illustrated. Then click OK: Note that the CD/DVD drive letter illustrated below
is an example only!

5. Manually type in a backslash character ( / ) to the end of the URL target directory path. Then click
the blue Forward Arrow button:

Continued …12/
Page 11 of 25
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual