NHTSA ID Number: 10071008
Manufacturer Communication Number: 2021668
TSB/Document Date: 2016-06-13
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
CC, Passat CC
2009
All
All
3C_9E000001
3C_9E560000
Condition
58 12 05 November 2, 2012 2021668 Supersedes T. B. V580902 dated October 5, 2009 to update water test labor
operation.
Rear Doors, Outer Seal, Water Retention at Sill Plate
Rear door seals are retaining water until door is open.
Technical Background
Water is collecting between lower door seal and lower body seal of the rear doors.
Production Solution
New design rear outer door seals.
Page 1 of 5
© 2012 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Water test vehicle and verify that water is collecting in the rear door area. If an abnormal amount of water is spilled
out when the door is opened, continue with the steps below.
1. Locate rear door outer seal inner drain hole, see photo below.
Page 2 of 5
© 2012 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
2. Elongate drain hole in rear door outer seal using scissors or side cutters from 6.5mm round opening to a
9.5mm squared off opening, see photo below.
3. Water test vehicle after seal modification and verify vehicle is not retaining an abnormal amount of water in the
rear door area.
4. If an abnormal amount of water is spilled out after seal modification, replace rear door outer seal. Refer to
Repair Manual Group 58, Rear Doors, Removal and Installation, Rear Door Components.
Page 3 of 5
© 2012 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
CC, Passat CC
2009
All
All
3C_9E000001
3C_9E560000
Claim Type:
Use applicable Claim Type
1)
SAGA Coding
Service Number:
5864
Damage Location
Damage
HST
Code
0010
(Depends on
Service No.)
3)
(removed part)
Use applicable
when indicated in
ElsaWeb (L/R)
--
Labor Operation : Repair 1 - Rework outer rear
door seals
Parts Manufacturer
GGE
2)
58644299 = 20 TU
3)
Labor Operation : Repair 2 - Replace one rear door 58641900 = 40 TU
seal
3)
Labor Operation : Repair 2 - Replace both rear
door seals
58642000 = 70 TU
Diagnostic Time
4)
GFF Time expenditure
01500000 = 00 TU max.
NO
Road Test
01210002 & 01210004
NO
Technical Diagnosis
01320000 = 10 TU max. Water Test
YES
Claim Comment: Input “As per Technical Bulletin 2021668” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy & Procedures Manual.
Page 4 of 5
© 2012 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Part Description
Part No:
Quantity
Outer Door Seal
3C8 839 701 B 5AP
2 maximum
(includes both rear door seals)
No Special Tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 5 of 5
© 2012 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: 2021668
Replacement Service Bulletin Number:
MFR Communication Date: 2012-11-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:DOOR
MFR Component System:
MFR Component Subsystem:
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