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NHTSA ID Number: 10070403

Manufacturer Communication Number: 2032959

TSB/Document Date: 2016-06-13


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TSB/Document ID: 2032959

Replacement Service Bulletin Number:

MFR Communication Date: 2014-02-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Passat

2012 - 2014

All

All

All

All

Condition
69 14 01 February 14, 2014 2032959 Supersedes V691302 dated March 15, 2013 to update warranty table
damage code and add additional model year applicability.
Airbag Warning Lamp – Front Side Airbag Pressure Sensor Interruption/ Short to B+
Note:
The condition as described does not affect airbag operation.
Airbag Warning Lamp Illuminated in Instrument Cluster and one or more of the following DTCs are stored in the
airbag control module:

DTC

Description

B101715

Driver's side airbag pressure sensor
Interruption/short-circuit to B+

B103615

Passenger's side airbag pressure sensor
Interruption/short-circuit to B+

Technical Background
The Airbag Lamp in the Instrument Cluster may illuminate due to an unsecured electrical connection at the Driver
(G179) or Passenger (G180) Airbag Pressure Sensor located in the front door. This condition could also be
caused by an unsecured electrical connection at the inline connector between the Airbag Pressure Sensor and the
Airbag Module (T28 or T28A) located in the A-Pillar. It is critical to ensure there are no connector or terminal
concerns before suspecting the G179 or G180 Airbag Pressure Sensors.

If the DTC B101715 and/or B103615 are present, check for any additional DTCs in the Airbag Module. If there are
additional DTCs present such as faults for Outside Mirror Turn Signal Electrical Malfunction, Front Door Warning
lamp Electrical Malfunction, Door Control Module, Bass Speaker, or Lock Unit for Central Locking, perform a
visual inspection of the T28 and/or T28A connectors in the A-Pillar area.

Page 1 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Production Solution
Information only.

Service
Procedure:
• Verify airbag indicator lamp in instrument cluster is ON.
• Using GFF, scan vehicle for DTCs.
• Verify DTC B101715 OR DTC B103615 is stored in airbag module.
• Understand if any previous repair or customer action would have resulted in the door harness being
disconnected.

No Door Module Faults:

Tip:
If Vehicle only has pressure Sensor Faults B101715 OR B103615 showing in GFF:

• Disconnect battery negative cable.
• Remove door panel and ensure secondary lock is
fully seated on the pressure sensor.
• Verify pressure Sensor (5K0.959.354) is properly
installed in the front door.

Figure 1

Page 2 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Inspect wiring from pressure Sensor (5K0.959.354)
toT28/T28A A-Pillar Door Connector.

Figure 2

Page 3 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Figure 3
• Verify T28/T28A Door Connector Pin 12 and 13 are fully inserted and there are not connection issues.
• Verify T28/T28A Door Connector does not have moisture contamination, and that the connector is fully inserted
and locked into the A Pillar mating connector. The connector locking bar needs to be fully seated and no
damage is present.
• Reconnect battery negative cable.
• Clear fault memory and recheck for code.
• If fault clears, no connector or wiring damage was found, and the airbag indicator in the instrument cluster does
not illuminate, no repairs necessary.

If the faults do not clear, all connections are secure, and no wiring damage is present further diagnosis is
needed. This technical bulletin does not apply.

• Clearly document all checks and findings in the warranty system. Open VTA for any loose/damaged
connectors or wiring.
Page 4 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
(With Door Module Faults):
Tip:
If Vehicle has pressure Sensor Faults B101715 OR B103615 AND Door Faults in the Electronic Control
Module:

• Disconnect battery negative cable.
• Remove door panel and ensure secondary lock is
fully seated on the pressure sensor.
• Verify pressure Sensor (5K0.959.354) is properly
installed in the front door.

Figure 4

• Inspect ALL wiring in the front door with the
associated faults.

Figure 5

• Check the T28/T28A Door Connector and verify that ALL pins are fully inserted and there are not connection
issues.
Page 5 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Verify T28/T28A Door Connector does not have moisture contamination, and that the connector is fully inserted
and locked into the A Pillar mating connector. The connector locking bar needs to be fully seated and no
damage is present.
• Reconnect battery negative cable.
• Clear fault memory and recheck for code.
• If fault clears, no connector or wiring damage was found, and the airbag indicator in the instrument cluster does
not illuminate, no repairs necessary.
• If the faults do not clear, all connections are secure, and no wiring damage is present further diagnosis is
needed. This technical bulletin does not apply.
• Clearly document all checks and findings in the warranty system. Open VTA for any loose/damaged connectors
or wiring.

Page 6 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Passat

2012 - 2014

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type
Damage

Service Number:

HST

Damage Location (Depends on
Service No.)

--

Use applicable when indicated
in ElsaWeb (L/R)

Code
6968

0015

Parts Manufacturer

1)

Passat

TX6

2)

No Door Module Faults:
3)

Labor Operation : Battery ground strap loosen 97850950 = 10 TU
and fasten
3)

Labor Operation : Check and verify connector 69510199 = 55 TU
pins (one door)
3)

Labor Operation : Check and verify connector 69510299 = 85 TU
pins (two doors)
With Door Module Faults:
3)

Labor Operation : Battery ground strap loosen 97850950 = 10 TU
and fasten
3)

Labor Operation : Check and verify connector 69510599 = 70 TU
pins (one door)
3)

Labor Operation : Check and verify connector 69510699 = 100 TU
pins (two doors)
Page 7 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Causal Part:

Select labor operation 6951****
Diagnostic Time

GFF Time expenditure

01500000 = 20 TU max.

Road Test

01210002 = 00 TU

4)

YES
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2032959” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools
No Special Parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)

VAS Diagnostic Tool

VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/X
with:
ODIS Service 2.0.0 or higher with current online
updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 8 of 8
© 2014 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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