NHTSA ID Number: 10068695
Manufacturer Communication Number: 11-149-14R
TSB/Document Date: 2016-06-02
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
© 2014 Subaru
of America, Inc. All rights reserved.
GENERAL MANAGER q
PARTS MANAGER
q
q
SERVICE BULLETIN
APPLICABILITY:
2013-14MY Impreza 2.0L NA Models
2013-14MY XV Crosstrek, Including Hybrid
Model (HEV)
SUBJECT:
NUMBER: 11-149-14R
DATE: 11/06/14
REVISED: 12/10/14
Reprogramming File Availability for Oil Level Detection
INTRODUCTION
This bulletin announces the availability of reprogramming files and a revised oil level switch to
optimize the ECM logic for engine oil level detection in the event of false or premature low engine oil
level warning lamp illumination. Should a customer present a concern with a low engine oil warning
lamp illumination and the diagnosis indicate the oil level is full or nearly full (oil level between the full
and add marks/holes on the dipstick) and the customer has not added any engine oil, the ECM must be
updated with this new logic and the oil level switch replaced. The new oil level switch part number
supplied in this bulletin must be used. If the customer has added oil, determine how much was added.
Based upon the information provided, estimate where the oil level was when the lamp illuminated in
order to determine if additional action is required beyond what is described in this bulletin such as
an oil consumption test. The ECM must still be updated with this new logic and the oil level switch
replaced. The new oil level switch part number supplied in this bulletin must be used.
COUNTERMEASURE IN PRODUCTION
The new ECM logic was incorporated into production according to the table below:
MODEL
STARTING VIN
PRODUCTION DATE CHANGE
Impreza 2.0L
E*026663
September 5, 2014
XV Crosstrek
E*337542
September 5, 2014
PART INFORMATION
PART NUMBER
DESCRIPTION
11136AA140
Oil Level Switch
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 11-149-14; Revised: 12/10/14
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Page 1
PACK FILE APPLICABILITY
MODEL YEAR/
MODEL
2012MY
IMPREZA
2.0L NA
2013MY
IMPREZA
2.0L NA
2013MY XV
CROSSTREK
2.0L NA
PAK FILE NAME
NEW ECM PART
NUMBER
OLD ECM PART
NUMBERS
MT
22765AC366.pak
22765AC366
22765AAC360,
61, 62, 63, 64
& 65
22765AC385.pak
22765AC385
22765AC380, 81,
82, 83, 84
MT
22765AC406.pak
22765AC406
22765AC400, 01,
02, 03, 04, & 05
22765AC425.pak
22765AC425
22765AC420, 21,
22, 23 &24
MT
22765AE733.pak
22765AE733
22765AE730, 31
& 32
22765AE743.pak
22765AE743
22765AE740, 41
& 42
MT
22765AE753.pak
22765AE753
22765AE750, 51
& 52
22765AE763.pak
22765AE763
22765AE760, 61
& 62
MT
22765AE843.pak
22765AE843
22765AE840, 41
& 42
22765AE853.pak
22765AE853
22765AE850, 51
& 52
MT
22765AE863.pak
22765AE863
22765AE860, 61
& 62
22765AE873.pak
22765AE873
22765AE870, 71
& 72
MT
22765AG001.pak
22765AG001
22765AG000
22765AG011.pak
22765AG011
22765AG010
MT
22765AG021.pak
22765AG021
22765AG020
EMISSION
SPEC.
NEW CID
NUMBER
EP5G901C
FED
EP5G602D
EP5G901A
CAL
EP5G602B
EP5I800H
FED
EP5I800I
EP5I800F
CAL
EP5I800G
EP5I800C
FED
EP5I800D
EP5I800A
CAL
EP5I800B
EP5L001H
FED
2014MY
IMPREZA
2.0L NA
EP5L001I
EP5L001F
CAL
22765AG031.pak
22765AG031
22765AG030
MT
22765AG081.pak
22765AG081
22765AG080
EP5L001G
EP5L001C
FED
2014MY XV
CROSSTREK
2.0L NA
22765AG091.pak
22765AG091
22765AG090
EP5L001D
MT
22765AG101.pak
22765AG101
22765AG100
EP5L001A
22765AG111.pak
22765AG111
22765AG110
EP5L001B
CAL
2014MY XV
CROSSTREK
2.0L HYBRID
22765AE632.pak
Bulletin Number: 11-149-14; Revised: 12/10/14
22765AE632
22765AE631
EM2F401E
Page 2
SERVICE PROCEDURE / INFORMATION
Step 1- Reprogram the ECM using the applicable pack file from the table above.
NOTES:
SOA now highly recommends connecting the Midtronics GR8 Diagnostic Battery Charger to the
vehicle and utilizing the Power Supply Mode feature anytime a vehicle control module is being
reprogrammed. Once the GR8 is connected to the vehicle, as long as the battery is fully charged, it
takes less than 3 minutes to boot-up the charger, select the Power Supply Mode, and have the battery
voltage stabilized and ready for reprogramming.
VERY IMPORTANT: This information is applicable to the Midtronics GR8 Diagnostic Battery
Charger ONLY. It does not apply to any other brand / type of “generic” battery charger whatsoever.
ONLY the GR8 and its Power Supply Mode feature has been tested and approved by Subaru of
America, Inc. (SOA).
•
If the GR8 indicates the vehicle’s battery must be charged, charge the battery using the GR8
before proceeding to reprogram the vehicle while using the Power Supply Mode.
•
Control module failures as a result of battery discharge during reprogramming are not a
matter for warranty. Should any DTCs reset after the reprogramming update is performed,
diagnose per the procedure outlined in the applicable Service Manual.
Step 2 - Always confirm any low oil level lamp false illumination is not a result of a poor
electrical connection or grounding concern. Inspect the circuit following the diagnosis
found in the applicable Service Manual to insure no other related concern exists.
Step 3 - Once the ECM reprogramming has been completed and the oil level switch wiring has
been confirmed to be OK, proceed with replacing the oil level switch assembly shown in
the illustration below following the procedure outlined in the applicable Service Manual.
Torque the 2 retaining bolts to 6.4 Nm (56 inch-pounds).Torque the 2 retaining bolts to
6.4 Nm (56 inch-pounds).
Step 4 - Confirm the engine oil level has been restored to the FULL mark on the dipstick before
releasing the vehicle.
Bulletin Number: 11-149-14; Revised: 12/10/14
Page 3
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited and / or Emissions Warranty period, this repair may
be submitted using the following claim information:
LABOR DESCRIPTION
LABOR
OPERATION #
ECM Reprogramming & Diagnosis for False
Warning Lamp Illumination
B455-278*
Oil level Switch Replacement
C455-270
FAIL
CODE
LABOR
TIME
0.9
UST-48
1.8
*1 quart of motor oil (SOA635045) may be claimed with this labor operation when required.
NOTE: The pack file listings provided in this bulletin are the latest available at the time of
publishing. Updates are often released thereafter without revision to the bulletin. For this reason,
it is critical to always have the latest version of Select Monitor III software installed on your
system. You can confirm if a later version is available by entering the CID listed in this bulletin into
FlashWrite. If a newer CID is shown as available in FlashWrite, reprogram using that file.
REMINDER: SOA strongly discourages the printing and/or local storage of service information
as previously released information and electronic publications may be updated at any time. Always
refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 11-149-14; Revised: 12/10/14
Page 4
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TSB/Document ID: 11-149-14R
Replacement Service Bulletin Number:
MFR Communication Date: 2014-12-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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