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NHTSA ID Number: 10067165

Manufacturer Communication Number: 2034844

TSB/Document Date: 2016-05-23


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


Technical Bulletin
Model(s)

Year

Jetta HybrideBay logo

2013-2014

Engine Code

Trans. Code

VIN Range
From

VIN Range To

1.4L

7spd Auto
DSG (0CG)
DQ200

All

All

(CNLA)

Condition
01 13 38 December 17, 2013 2034844 Supersedes V011320 dated July 31, 2013 as software is fully released.
Update Programming, Sporadic Misfire Faults Stored in ECM Fault Memory
One or more of the following fault codes may be stored in the Engine Control Module Fault Memory:

DTC

Description

P0300

Random/Multiple Cylinder Misfire Detected

P0301

Cy1 Misfire Detected

P0302

Cy2 Misfire Detected

P0303

Cy3 Misfire Detected

P0304

Cy4 Misfire Detected

Note:
DO NOT diagnose or replace components due to misfire faults before performing the update function as
explained in this bulletin.
Tip:
This software update is designed to re-program the ECM, Power Electronics Module, and/or Battery Management
Control Module with new software. The re-programming itself should carry out the updates without technician
intervention. Please ensure all control module software as applicable has been updated after the flash is
completed.

Page 1 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Technical Background
During normal operation of the Jetta HybrideBay logo, the electric drive motor will be activated as a generator to charge the
High Voltage BatteryeBay logo. Once the High Voltage batteryeBay logo has reached a 100% state of charge, the regenerative
function will shut off and the electric drive motor load will be released. Under certain driving conditions, this
release of load from the engine can result in sporadic misfire faults storing in the Engine Control Module fault
memory.

Production Solution
Improved software implemented into production.

Service
Update-Programming Procedure:

Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603
“Software Version Management”.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.

Note:
Prior to launching the VAS-PC and ODIS service diagnostic applications and starting control module update
process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment Service Information Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode
during data transfer, and subsequent control module failure.
When using a VAS 6150/5051B or VAS 5052A tester in conjunction with a VAS 5054A wireless transmitter head
for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so
may lead to errors during the flash procedure.
VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used
on battery power alone during the programming procedure.

Page 2 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Critical Warning: The Midtronics Battery Charger must be connected to the vehicle battery for the duration of the
programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If the
battery drops below 12.5 volts, the programming could fail which may result in damage to the control module.
Control modules damaged by inadequate voltage will not be covered under the warranty policy. The technician
should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the
duration of the update.
• Update the Engine Control Module (Address Word 01) using the SVM Unit code as listed in the table below:

Old Software New Software New Software
Version (or
Version
Part No.
higher)

SVM Unit
Code

Model

Engine

Old Software
Part No.

Jetta HybrideBay logo

CNLA

04E 906 023

All

04E 906 023

6808

384C

CNLA

04E 906 023 G

All

04E 906 023 G

6807

384C

MY13
Jetta HybrideBay logo
MY14

This SVM Unit Code also includes an update to the Power Electronics Control Module. If the control module
software is already up to date, update programming will not be performed.
• Update the Power Electronics Control Module (Address Word 51) using the SVM Unit code as listed in the
table below:

Model

Engine

Old Software
Part No.

Old
New Software
Software
Part No.
Version

New
Software
Version (or
higher)

SVM Unit
Code

0535

384C

5C0 907 080 C
Jetta HybrideBay logo

CNLA

5C0 907 080 D

All

5C0 907 080 E

5C0 907 080 E
This SVM Unit Code also includes an update to the Battery Management Control Module. If the control module
software is already up to date, update programming will not be performed.

Page 3 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Update the Battery Management Control Module (Address Word 8C) using the SVM Unit code as listed in
the table below:

Model

Engine

Old Software
Part No.

Jetta HybrideBay logo

CNLA

5C6 915 182 B

Old
New Software
Software
Part No.
Version
0551

New
Software
Version (or
higher)

SVM Unit
Code

0601

384C

5C6 915 182 B

The procedure can be found in GFF under Functions/ Component Selection, Software Version Management,
Adapting Software.

WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may
result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!

Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is carried
out that is not explicitly stated in the Technical Bulletin.
Ensure attached ECM/TCM Tuning Form has been completed and signed by customer as required in SVM
Technical Bulletin Instance 2014603.

Page 4 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Jetta HybrideBay logo

2013-2014

Eng.
Code(s)

Trans.
Code(s)

1.4L

7spd Auto
DSG (0CG)
DQ200

(CNLA)

VIN Range From

VIN Range To

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type

1)

Damage
Service Number:

HST

Damage Location (Depends on
Service No.)

--

Use applicable when indicated in
ElsaWeb (L/R)

Code
2470

0039

Parts Manufacturer

Jetta HybrideBay logo

Labor Operation : Charge Battery

3)

27068950 = 10 TU

Labor Operation : Update Programming

3)

24702599 = 40 TU

Causal Part: Select Labor Operation

24702599
Diagnostic Time

GFF Time expenditure

01500000 = 30 TU max.

Road Test

01210002 = 00 TU

3ME

2)

4)

YES
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2034844” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
Page 5 of 6

© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools
No Special Parts required.

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)

VAS Diagnostic Tool

VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/X
with:
ODIS Service 2.0.0 or higher with current online
updates

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 6 of 6
© 2013 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: 2034844

Replacement Service Bulletin Number:

MFR Communication Date: 2013-12-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

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