Technical Service Bulletin
94 Headlight internal diagnosis before replacement, various concerns
94 14 49 2038058/1 August 11, 2014.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A6

2011 - 2015

All

Not Applicable

Condition
• A headlight system warning may be illuminated in the instrument cluster.
• One of the following symptoms is present:
A: Cornering light and/or headlight range control inoperative.
B: Xenon high beam inoperative on one side.
C: LED low beam inoperative or all LEDs inoperative in headlight on one side.
• Diagnosis of the concern indicates that the headlight is at fault.

Technical Background
Connector in the headlight is not properly seated.

Production Solution
Improved checks at supplier.

Service
1. Remove the affected headlight. Open the service cap.
2. Based on the symptom, check the appropriate connectors (by lightly pulling on them) as listed below:
For symptom A (Cornering light and/or headlight range control inoperative):
• If the vehicle is equipped with one of the following PR codes, check the connectors shown below (Figure 1):
• 8Q3 (Automatic headlight-range adjustment dynamic (self-adjusting while driving))
• 8Q5 (Headlight-range adjustment automatic/dynamic with dynamic bending light(AFS 1))
• 8Q7 (Headlight-range adjustment).

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin

Figure 1. Check these connectors on vehicles with PR codes 8Q3, 8Q5, and 8Q7.
• If the vehicle is equipped with one of the
following PR codes, check the connectors
shown at right (Figure 2):
• 8EX (LED headlights)
• 8EY (LED headlights)

Figure 2. Check these connectors on vehicles with PR
codes 8EX and 8EY.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
For symptom B (Xenon high beam inoperative):
• If the vehicle is equipped with one of the following PR
codes, check the connector at high beam shutter shown
at right (Figure 3):
• 8Q3 (Automatic headlight-range adjustment dynamic
(self-adjusting while driving))
• 8Q5 (Headlight-range adjustment automatic/dynamic
with dynamic bending light(AFS 1))

Figure 3. Check this connector (connector at
high beam shutter) on vehicles with PR codes
8Q3 and 8Q5.

For symptom C (LED low beam inoperative and/or one or all LEDs inoperative):
• If the vehicle is equipped with one of the following PR
codes, check the connectors shown at right (Figure 4):
• 8EX (LED headlights)
• 8EY (LED headlights)

Figure 4. Check these connectors on vehicles
with PR codes 8EX and 8EY.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
3. If any connectors are not correctly plugged in, check connector for damage. If no damage is found, reconnect
the connector. Do not use a screwdriver or other metal object. If all connectors were plugged in correctly, this
bulletin does not apply.
4. Reconnect the headlight to the vehicle, then check the headlight operation. It is not necessary to fully install the
headlight to test the headlight operation.
5. If headlight operation is fully restored, fit and adjust the headlight. Additional adaptations (radar sensor,
overhead camera, night vision) may be necessary, depending on vehicle equipment.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.

Service Number:

9415 Headlight assembly (Illumination concern)
9494 Headlight range control motor

Damage Code:

0023

Labor Operations:

One headlight assembly remove + reinstall

9415 1950

20 TU

Front bumper cover remove + reinstall

6329 1900

90 TU

Headlight assembly adjust

9415 1600

20 TU

Repair one headlamp

9415 4199

20 TU

Radar sensor adjust (if necessary)

9163 1650

90 TU

Radar sensor checked + adjusted (if necessary)

9163 0550

30 TU

Vehicle front and rear checked (if necessary)

4495 0100

70 TU

Overhead view camera adjust (if necessary)

9083 1500

70 TU

Camera for night vision system adjust (if necessary)

9080 1550

40 TU

GFF

0150 0000

Time stated on
diagnostic
protocol

Diagnostic Time:

(Max 100 TU)
Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

No allowance

0 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2038058/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2038058) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.