Technical Service Bulletin
66 Wind noise from exterior rear view mirror
66 14 44 2026997/4 December 19, 2014. Supersedes Technical Service Bulletin Group 66 number 13-35 dated
October 3, 2013 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q5

2015

All

Not Applicable

Q7

2015

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised header data (Updated model years)

3

10/3/2013

Revised header data (Updated VIN range)
Revised Service (Changed service instructions)
Revised Warranty (Added warranty table)

2

6/29/2012

Revised header data (Updated VIN range)

1

7/18/2011

Original publication

Customer may report hearing wind noise from the front door
area. After diagnosis, it is determined that the source of the wind
noise is the exterior rear view mirrors (Figure 1).

Figure 1. Exterior rear view mirror.

© 2014 Audi of America, Inc.

Page 1 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Technical Background
Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear
view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp, etc. As the
complexity of the exterior rear view mirror increases, the mirrors become more susceptible to wind noise.

Production Solution
No changes to production have been made, as no issue has been identified for vehicles in the production range
for which this TSB appears.

Service
Audi of America is requesting your cooperation in supplying us with technical information regarding wind noise
originating from the exterior rear view mirrors.
1. Verify the customer’s complaint by test driving the vehicle. Confirm by way of diagnosis (e.g. taping off of
seams, changing mirror angle, etc.) that the source of the wind noise is one or both exterior rear view mirrors.
2. Do not disassemble the mirror assembly in any way (including the mirror glass), as the complete mirror
assembly will be requested for shipment to the WPRC in Auburn Hills for analysis and testing.
3. If the vehicle is within the New Vehicle Limited Warranty, and the exterior rear view mirror(s) have been
confirmed as the root cause, order all of the components that comprise the mirror assembly, including the
mirror glass.
4. After the new components have arrived, send the outer mirror housing to your body shop for painting.
5. Reschedule the customer’s repair for a time when all of the mirror components (including the painted outer
mirror housing) will have arrived at the dealership.
6. After the parts have arrived, assemble the new mirror assembly so that it is ready to install when the customer
returns. This will significantly reduce the amount of time the customer’s vehicle is down for this repair.
7. After the replacing the complete mirror assembly, securely package the original mirror. It will be requested for
submission under the model year 2014 100% parts submission process.
Warranty claims for mirror assemblies received at the WPRC that have been disassembled in any way will be
reviewed.

© 2014 Audi of America, Inc.

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.

Service Number:

6655

Damage Code:

0051

Labor Operations:

Audi Q5:
Front door trim panel remove and reinstall

7059 1900

40 TU

Rear view mirror mounting remove and reinstall

6693 1950

20 TU

Electric mirror housing remove and reinstall

6655 1900

30 TU

Electric mirror housing paint new part

6655 6100

50 TU

Front door trim panel remove and reinstall

7059 1900

40 TU

Rear view mirror remove and reinstall

6689 1950

20 TU

Electric mirror housing remove and reinstall

6655 1900

40 TU

Electric mirror housing paint new part

6655 6100

50 TU

GFF

No
allowance

0 TU

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Audi Q7:

Diagnostic Time:

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2026997/4

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

© 2014 Audi of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Required Parts and Tools
Note:
With the vast number of mirror component part numbers and combinations, input the VIN of the subject vehicle
into ETKA to ensure that each component ordered is correct for the vehicle as well as of the latest part number
version.

Additional Information
All parts and service references provided in this TSB (2026997) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.