NHTSA ID Number: 10066304
Manufacturer Communication Number: 2033102/4
TSB/Document Date: 2016-05-19
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Technical Service Bulletin
46 Q5 squealing from front brakes, 2.0T, & 3.2L, & Hybrid
(PR-1LA)
46 14 90 2033102/4 July 21, 2014. Supersedes Technical Service Bulletin Group 46 number 14-74 dated March
12, 2014 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q5
2010 - 2011
All
2.0T & 3.2L with PR-1LA
Q5
2012
000001 - 005957
2.0T & 3.2L with PR-1LA
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Condition (Added Note)
Revised Service (Clarified information)
3
3/12/2014
Revised Technical Background (Updated pad wear limit)
2
2/14/2014
Revised Required Parts and Tools (Corrected quantity)
1
07/22/2013
Initial publication
Brakes on vehicles produced before September 3, 2012 (calendar week 36 of 2012), squeak or squeal when used
with light to moderate force.
Note:
This bulletin does not apply to vehicles produced on September 3, 2012 or later. For vehicles built on September
3, 2012 or after use TSB 2034181 “46 Brake noise analysis and handling” or other applicable TSBs.
Technical Background
If any of the following conditions are present, this TSB does not apply:
• Foreign bodies between brake disc and brake pad, such as small stones, grit, or sand.
• Un-ground or corroded friction materials.
• Brake discs or brake pads are close to their wear limit (Front brake disc wear limit: 28mm. Front brake pads
wear limit with backing plate and dampening sheet: 10mm).
© 2014 Audi
of America, Inc.
Page 1 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
• Metallic deposits from disc material in brake pad (Figure 1).
Figure 1. Metallic deposits.
• Deposits in brake pad.
Production Solution
• Brake discs, brake carriers, and brake pads with noise insulation installed in production from June 20, 2011
(calendar week 25/2011).
• Anti-seize lubricant applied to the guide pins during production from September 3, 2012 (calendar week 36 of
2012).
Service
• Review the following scenarios to determine the correct repair for the vehicle.
• Use ETKA to verify the build date and PR code for the vehicle.
• Only one scenario can be applied to the vehicle.
Tip: Date formats in ETKA:
• >> 20.06.2011: Indicates vehicles built up to 6/20/2011 or June 20, 2011
• 20.06.2011 >>: Indicates vehicles built after 6/20/2011 or June 20, 2011
© 2014 Audi
of America, Inc.
Page 2 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Scenario A
If the vehicle was built before June 20, 2011, with PR-1LA (Figure 2), and it has not previously received any repairs
listed in this TSB, perform steps 1 – 4 under “Repair Procedure”, below.
Figure 2. ETKA screen shot for vehicles built up to June 20, 2011 with PR 1LA.
Scenario B
If the vehicle was built before June 20, 2011 with PR-1LA but now has PR-1ZB (Figure 3), this TSB does not apply
since it has already been performed.
If PR-1ZB is present DO NOT INSTALL 8R0698998A and DO NOT use SVM 03A004.
Figure 3. ETKA screen shot for vehicles that had steps 1 – 4 of this TSB performed previously.
Scenario C
If the vehicle was built after June 20, 2011 with PR-1LA (Figure 4), but before September 3, 2012, perform steps 2
and 4. DO NOT INSTALL 8R0698998A and DO NOT use SVM 03A004.
Figure 4. ETKA screen shot for vehicles built after June 20, 2011 with PR 1LA.
© 2014 Audi
of America, Inc.
Page 3 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Repair Procedure
Only perform the necessary steps listed under the applicable scenario above. All of the following steps may not be
required.
1. Install parts kit with part number 8R0698998A. The kit includes the following components:
• 1 set of brake pads with wear indicator for disc brakes
• 2 front brake discs
• 2 brake carriers
• 4 hexagonal collar bolts
• 2 hexagonal countersunk screws
See Elsa >> Repair Manual >> Chassis >> 46 Mechanical Components >> Removal and Installation >> Front
Brakes, FBC-57 >> Front Brake Pads, FBC-57.
Tip: Brake pads must be securely glued to the calipers.
2. Apply a thin coat of anti-seize lubricant (G 052560A2) to the guide pins of
the caliper carrier
prior to installing the brake pads (Figure 5). Only apply
the lubricant to the section of the guide pins that will be contacted by the
brake pads.
Figure 5. Caliper carrier
guide pins
with anti-seize lubricant applied
where the pads make contact.
3. Follow all instructions in TSB 2011732, 00 Software Management (SVM), operating instructions, to update the
vehicle’s front brake PR code data using the SVM action code listed in the table below. Use Audi
Flashing >>
Software Version Management (SVM) >> SVM – Direct input: SVM code for vehicle conversion.
© 2014 Audi
of America, Inc.
Page 4 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Models
Old front brake PR code
New front brake PR code
SVM Action Code
Q5 2.0T & 3.2L
PR-1LA
PR-1ZB
03A004
Tip: The change is necessary to ensure correct parts are installed during future brake service. This SVM code
should only be performed for repairs listed in Scenario A.
4. Road test the vehicle to seat the breaks and to verify that the noise has been eliminated.
Tip: If the vehicle still exhibits brake noise after all of the repairs stated above have been accurately
performed:
• Obtain a sound recording, create a TAC ticket, and attach the sound recording.
• Do not open a TAC ticket without a sound recording.
© 2014 Audi
of America, Inc.
Page 5 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Warranty
There must be an original customer complaint of the specified symptom on the repair order for this Technical
Service Bulletin to apply. Adding this procedure on to a different service is not permitted.
Claim Type:
110
Service Number:
4617
Damage Code:
0020
Labor Operations:
Scenario A (Steps 1 – 4)
2 Wheels remove and reinstall
4405 2000
20 TU
2 Brake pads, front remove and reinstall
4636 2050
50 TU
2 Front brake disc remove and reinstall
4650 2050
40 TU
SVM update
0150 0000
Time stated on
diagnostic
protocol
(Max 30 TU)
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
2 Front brake calipers removed and reinstalled (Does
not require brake system bleed)
4739 2000
70 TU
Clean guide pins and apply anti-seize
4739 9999
10 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Scenario C (Steps 2 and 4)
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi
Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2033102/4
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
© 2014 Audi
of America, Inc.
Page 6 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
Technical Service Bulletin
Required Parts and Tools
Note:
In the event of a parts request, all parts included in the repair should be sent to the WPRC.
Part Number
Part Description
Quantity
G 052560A2
Anti-seize lubricant
0.10
8R0698998A
Q5 Parts Kit (parts listed below are included in the kit)
1
• Set of brake pads with wear indicator (1 set)
Included in kit
• Front brake discs (x2)
• Brake carriers (x2)
• Hex. collar bolts (x4)
• Hexagonal countersunk screws (x2)
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732 00 Software Management (SVM), operating instructions.
All parts and service references provided in this TSB (2033102) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
© 2014 Audi
of America, Inc.
Page 7 of 7
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.
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TSB/Document ID: 2033102/4
Replacement Service Bulletin Number:
MFR Communication Date: 2014-07-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SERVICE BRAKES
MFR Component System:
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