GM Bulletin No.: 13232A
Date: February 2014

Service Bulletin

SERVICE UPDATE
SUBJECT:

Service Update for Inventory and Customer Vehicles
Black Door Tape Cleaning / Replacement
Expires with Base Warranty

MODELS:

2013 Chevrolet Spark

This bulletin has been revised to include additional information about the condition of the
black tape. See the note at the beginning of the service procedure. Please discard all
copies of bulletin 13232.
This service update includes vehicles in dealer inventory and customer vehicles that
return to the dealership for any reason. This bulletin will expire at the end of the involved
vehicle's New Vehicle Limited Warranty period.
PURPOSE
This bulletin provides a service procedure to clean or replace the black door tape at the A and B
pillars on certain 2013 model year Chevrolet Spark vehicles. These vehicles may have an
appearance issue related to the black door tape wrinkling or shrinking.
This service procedure should be completed as soon as possible on involved vehicles
currently in dealer inventory and customer vehicles that return to the dealer for any type
of service during the New Vehicle Limited Warranty coverage period.
VEHICLES INVOLVED
All involved vehicles are identified by VIN in the Global Warranty Management System –
Investigate Vehicle History Application. Dealership technicians should always check this site to
confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is
important to routinely use this tool to verify eligibility because not all similar vehicles may be
involved regardless of description or option content.
Additionally, a list of involved vehicles currently in dealer inventory is available on the “Service
Update Bulletin Information” link under the “Service” tab in GM GlobalConnect (US) or attached
to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that
return for service, for any reason, and are still covered under the vehicle's base warranty should
also be checked for vehicle eligibility.
Copyright 2014 General Motors. All Rights Reserved.

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February 2014

Bulletin No.: 13232A

PART INFORMATION
Parts required to complete this service update, except the adhesive remover, are to be obtained
from General Motors Customer Care and Aftersales (GMCC&A). Please refer to your “involved
vehicles listing” before ordering parts. Normal orders should be placed on a DRO = Daily
Replenishment Order. In an emergency situation, parts should be ordered on a CSO =
Customer Special Order.
Part Number

Description

Quantity/Vehicle

95181807

TAPE- FRT S/D WDO FRM RR APLQ LH

1

95181808

TAPE- FRT S/D WDO FRM RR APLQ RH

1

95181809

TAPE-RR S/D WDO FRM FRT APLQ LH

1

95181810

TAPE-RR S/D WDO FRM FRT APLQ RH

1

95181811

TAPE- BODY SI UPR MLDG LH

1

95181812

TAPE- BODY SI UPR MLDG RH

1

Obtain Locally

Adhesive Remover *

As Required
(Submit in Net Item)

* For removing adhesive residue, use 3M Woodgrain and Stripe Adhesive Remover #8908
(24 Oz Can) or equivalent if available. Do not order from GMCCA.
SERVICE PROCEDURE
Note: Determine the condition of the black tape on the B-pillar body and door. If the
black tape on the B-pillar door or body is damaged, wrinkled or shrunk, replace the black
tape. Perform the A-pillar cleaning procedure on all vehicles. Refer to the appropriate
repair procedures in this bulletin.
Replace the B-pillar black tape (6 ea or 2 ea) and clean the adhesive residue from the Apillar, following the service procedures below for each affected vehicle.
Scenario 1: A-Pillar Cleaning
Scenario 2: A-Pillar Cleaning & B-pillar Body Black Tape (2 ea) Replacement
Scenario 3: A-Pillar Cleaning & B-pillar Body and Door Black Tape (6 ea) Replacement
B-Pillar Door Black Tape
1.

Remove the exterior door sill molding at the window.

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February 2014

Bulletin No.: 13232A

3512217

1.1. Lower the door glass window fully and remove the screw from door glass molding
(located in interior door jamb) with screwdriver. (FRT LH/RH, RR LH/RH)
Note: Be careful not to bend or damage the molding when disassembling it. If you lift it up step
by step slowly, you can avoid door molding bending & damage.
Note: A new exterior door glass sill molding should be replaced if clips are broken during
disassembly.

3512221

2.

Detach the outer door glass molding.

3512222

3.

Pull the door weather strip to rework position.

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February 2014

Bulletin No.: 13232A

3512223

4.

Remove the black tape from the door.

3512224

5.

Wipe to remove adhesive residue using 3M Woodgrain and Stripe Adhesive Remover
#8908, or equivalent if available.

3512226

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February 2014

Bulletin No.: 13232A

3512227

Note: Do not spray the adhesive remover on the body directly.
Note: Clean the stained remover on the body parts if required (OSRVM cover/Glass run/Door
molding / Fixed glass molding.)
6.

Align door top and the new black tape to the upper door edge and attach the black tape.

3512233

3520553

7.

Remove release-liner and squeeze with squeegee from top to bottom.

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February 2014

Bulletin No.: 13232A

3512242

8.

Remove the Pre-Mask Tape.

3512243

9.

Remove bubbles with a squeegee.

10. Assemble the weather strip and door glass molding in reverse order. (Steps 3, 2,1)
11. Check for noise while operating glass window.
12. If noise is present, confirm and relocate the weather strip and door glass molding.
B-Pillar Body Black Tape

3512244

1.

Remove the black tape from door body

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February 2014

Bulletin No.: 13232A

3512224

3512247

2.

Wipe to remove adhesive residue using 3M Woodgrain and Stripe Adhesive Remover
#8908, or equivalent if available.

Note: Do not spray the adhesive remover on the body directly.
Note: Clean the stained remover on the body parts if required (OSRVM cover/Glass run/Door
molding / Fixed glass molding.)

3512255

3.

Align door top and the new black tape to the upper door edge and attach the black tape.
3.1. Remove release-liner and squeeze with a squeegee.

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February 2014

Bulletin No.: 13232A

3.2. After film is attached, remove the Pre-Mask Tape.
3.3. Remove any bubbles by wiping the stripe out with a squeegee.

A-Pillar Cleaning

3512224

3512259

1.

Wipe to remove adhesive residue using 3M Woodgrain and Stripe Adhesive Remover
#8908, or equivalent if available.

Important: Do not inject the remover on the body directly
Notice: Clean the stained remover on the body parts if required (OSRVM cover/Glass run/Door
molding / Fixed glass molding.)

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February 2014

Bulletin No.: 13232A

WARRANTY TRANSACTION INFORMATION
Submit a transaction using the table below. All transactions should be submitted as a ZFAT
transaction type, unless noted otherwise.
Labor
Code
9100100
9100101
9100102

Description
A-Pillar Cleaning Only
A-Pillar Cleaning & Black Tape (B-pillar body: 2 ea)
Replacement
A-Pillar Cleaning & Black Tape (All : 6 ea) Replacement

Labor
Time
0.2
0.4

Net
Item
*
*

1.2

*

* The amount identified in “Net Item” should represent the actual sum total of the adhesive
remover needed to perform the required repairs, not to exceed $3.00 USD, $4.00 CAD.
DEALER PROGRAM RESPONSIBILITY
Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your
facility for service in the future, and the vehicle is still covered under the New Vehicle Limited
Warranty, you must take the steps necessary to be sure the service update correction has been
made before selling or releasing the vehicle.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,
equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to
your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.

We Support
Voluntary Technician
Certification

GM CUSTOMER CARE AND AFTERSALES
DCS3135
URGENT - DISTRIBUTE IMMEDIATELY
Date:

February 12, 2014

Subject:

13232A – Service Update Bulletin
Black Door Tape Cleaning / Replacement
Service Procedure Revised

Models:

2013 Chevrolet Spark

To:

All Chevrolet Dealers

Attention: General Manager, Service Advisor, Service Manager, Parts and
Service Director, Parts Manager, New Vehicle Sales Manager,
and Warranty Administrator
This bulletin has been revised to include additional information about the condition
of the black tape. See the note at the beginning of the service procedure in the
attached bulletin. Please discard all copies of bulletin 13232.
END OF MESSAGE
GM CUSTOMER CARE AND AFTERSALES