Technical Service Bulletin
37 Gear lever problems; ignition key cannot be removed or vehicle will not lock (DTC 00230)
37 14 51 2036113/2 October 31, 2014. Supersedes Technical Service Bulletin Group 37 number 13-19 dated
December 20, 2013 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q7

2013 - 2014

All

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Warranty (Changed Damage Code)

1

12/20/2013

Initial publication

• The ignition key cannot be removed even though the gear shifter is in Park (P).
• The vehicle is mechanically in the Park position, but this is not recognized electronically.
• The gear shifter cannot be moved from the Park position.
• On vehicles with advanced key, the vehicle cannot be locked by remote control after the engine has been
switched off.
• The following DTC may be sporadically stored in the vehicle authorization system control module, J518
(address word 05):
• DTC 00230: Transmission park selector switch-F305 - short circuit to ground

Technical Background
The Park position of the gear shifter is sporadically not recognized, which causes the ignition key to not be cleared
and prevents the vehicle from being locked.

Production Solution
Not applicable.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
1. Reproduce the condition so that it can be clearly assigned to this TSB.
2. Check if other DTCs are stored in other control modules. If so, complete guided fault finding before proceeding.
Note that this bulletin only applies to the condition listed above. If other DTCs are found, submit a separate
claim.
3. If the condition matches exactly and no other issues are found to be the source, replace the gear selector
mechanism wiring harness according to the instructions in Elsa >> Transmission >> Automatic Transmission
>> Controls and Housing >> Removal and Installation >> Transmission Park Selector Switch F305.

Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.

Service Number:

3705

Damage Code:

0010

Labor Operations:

Repair gear lever

Diagnostic Time:

GFF – Checking and clearing fault codes included 0150 0000
in existing labor operations

Time stated on
diagnostic
protocol (Max 50
TU)

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

3705 4199

180 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2036113/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
Part Number

Part Description

Quantity

4F0971697

Harness

1

© 2014 Audi of America, Inc.

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Additional Information
All parts and service references provided in this TSB (2036113) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.