Technical Service Bulletin
37 Jerky accelerator response in reverse gear
37 14 49 2037127/2 October 9, 2014. Supersedes Technical Service Bulletin Group 37 number 14-24 dated May
1, 2014 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4, A5 cabriolet,
A6

2012 - 2012

All

OAW Transmission

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Service (Updated SVM table)

1

5/1/2014

Initial publication

A jerky accelerator response is felt when the vehicle is pulled away from a stop in reverse.

Technical Background
Incorrect calibration of clutch program.

Production Solution
New software in the transmission control module (TCM), J217 (address word 02) addressed the condition.

© 2014 Audi of America, Inc.

Page 1 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
SVM Update Instructions
1. Follow all instructions in the TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the TCM (J217) using the SVM action code as listed in the table below if necessary.
3. Using Guided Functions, perform a clutch adaptation in the TCM.

Model

Transmission

Old Software
Part Number

Old
Software
Version
(or lower)

A4

New
Software
Part Number

New
Software
Version

SVM Code Input

0AW

8K9927155

0002

8K9927155

0003

02A067

A6

0AW

4G2927155

0002

4G2927155

0003

02A067

A6

0AW

4G1927155G

0002

4G2927155

0003

02A067

A5 Cabriolet

Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.

Service Number:

3730

Damage Code:

0039

Labor Operations:

TCM software update

3730 2599

40 TU

Clutch adaptation

3735 0599

30 TU

GFF

No allowance

0 TU

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Diagnostic Time:

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2037127/2

© 2014 Audi of America, Inc.

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2037127) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

Page 3 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.