Technical Service Bulletin
37 Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts
37 14 39 2032812/7 August 1, 2014. Supersedes Technical Service Bulletin Group 37 number 14-35 dated July 2,
2014 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4, A4 Avant, A5,
A5 Cabriolet

2012

All

All with 2.0L and 8 Speed tiptronic

Q5

2012

All

All with 2.0L and 8 Speed tiptronic

Condition
REVISION HISTORY
Revision

Date

Purpose

7

-

Revised header data (Removed Model Year 2011)
Revised Condition (Added Tip)

6

7/2/2014

Revised Service (Corrected part numbers)

5

7/1/2014

Revised Service (SVM Code Updated)
Revised Required Parts and Tools (Updated part number)

4

8/26/2013

Revised Service (Added crankcase pressure regulating valve instructions)

3

8/9/2013

Revised Warranty (Added battery charge to GFF)

2

4/9/2013

Revised Warranty (Added labor operation; corrected service number)

1

1/31/2013

Initial publication

Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts.
Tip: Due to an ODIS issue, this bulletin no longer applies to Model Year 2011 vehicles. Postpone repairs for
this condition on Model Year 2011 vehicles until further notice.

Technical Background
Further transmission control module (TCM), J217, software calibration needed to improve shift concerns. Further
engine control module (ECM), J623, software calibration needed to improve hesitation.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Production Solution
New software in the TCM and ECM addresses the condition.

Service
To achieve the best results, both the ECM software and the TCM software must be at the latest levels.
Early production vehicles may need the crankcase pressure regulating valve, front crankshaft seal, and crankshaft
bolt replaced with the ECM software update.
Checking or replacing crankcase pressure regulating valve
1. Check the part number of the crankcase pressure regulating valve.
2. If the installed part number is 06H 103 495 AE, proceed to the SVM update instructions. Do not replace any
parts.
3. If the installed part number is not 06H 103 495 AE:
a. Replace crankcase pressure regulating valve with part number 06H 103 495 AE.
b. Replace front crankshaft seal with part number 06L 103 085 B. (Also requires front crankshaft bolt WHT
001 760).
Note: If the ECM software is updated without crankcase pressure regulating valve part number 06H 103
495 AE installed, engine performance may be compromised and the Check Engine light might be activated.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the TCM and ECM using the SVM action code as listed in the table below if necessary.

Model
Year

Model

Engine and
Transmission

Old Software
Version

Old Software
Part Number

(or lower)

New Software
Part Number

New
Software
Version

SVM
Action
Code

(or higher)

Transmission software update

2012

2012

A4, A4
2.0 L with 0BK 8K0927158S or
Avant,
8 speed
A5, A5
8K0927158Q
transmission
Cabriolet

All

2.0 L with 0BK 8R0927158T or
8 speed
8R0927158M
transmission

All

Q5

8K0927158S

1007
02A072

8R0927158T

1008

8K2907115AG

0003

Engine software update

2012

2012

A4, A4
2.0 L with 0BK
Avant,
8 speed
A5, A5
transmission
Cabriolet

Q5

2.0 L with 0BK
8 speed
transmission

8K2907115AG

0002

01A120
8R0907115P

0002

8R0907115P

0003

3. Clear adaptations and perform test drive adaptation through GFF for 2011 model year.
4. Clear adaptations and perform standstill adaptation for 2012 model years.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin
is informational only.

Service Number:

3730

Damage Code:

0039

Labor Operations: Update software of TCM

3730 2599

40 TU

Update software of ECM

2470 2599

40 TU

Pressure regulating valve remove + install

1726 1913

50 TU

1375 1913

90 TU

Crankshaft oil seal, pulley end remove + install (If
needed)

1374 1963

30 TU

Perform standstill adaptation (MY 2012 only)

3735 5799

60 TU

(If needed)
Crankshaft vibration damper remove + install
(If needed)

-OR-

Diagnostic Time:

Perform test drive adaptation

Included in GFF below

GFF to perform test drive adaptation (includes battery
charge)

0150 0000

Time stated on
diagnostic
protocol
(Max 110 TU)

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2032812/7

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Required Parts and Tools
Note: crankcase pressure regulating valve update.
Part Number

Part Description

Quantity

06H103495AE

Crankcase pressure regulating valve

1

06L103085B

Front crankshaft seal

1

WHT001760

Front crankshaft pulley bolt

1

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2032812) are subject to change and/or removal. Always
check with your Parts Dept. and service manuals for the latest information.

© 2014 Audi of America, Inc.

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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.