ATTENTION:
GENERAL MANAGER
PARTS MANAGER
CLAIMS PERSONNEL
SERVICE MANAGER

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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.

SERVICE BULLETIN
APPLICABILITY: 2010MY and Later Legacy & Outback
SUBJECT: White Residue on Rear Door
Partition Glass Molding

NUMBER:
DATE:
REVISED:

12-127-11R
05/26/11
05/22/13

INTRODUCTION
If you encounter a customer complaint of a white residue build up on the rear door partition
glass or interior molding, it may be crystallized salt. Normally, the condition will occur
during the winter months in states that use salt or similar mineral based anti-icing agents on
their streets and highways.
Under certain conditions, exterior water that enters the molding, and would normally drain
away, may be drawn up into the interior of the partition glass molding where it will evaporate
and leave trace mineral deposits behind. An additional seal rib was added to the inside lip of
the molding to prevent any exterior water from moving to the inside of the molding.

COUNTERMEASURE IN PRODUCTION
A second countermeasure to the molding was incorporated into production starting with VIN
D*029921 (Legacy) and D*271303 (Outback).

PART INFORMATION
MODEL
Legacy

Outback

PART NAME

NEW PART
NUMBER

WSTR Partition R RH

62284AJ00C

WSTR Partition R LH

62284AJ01C

WSTR Partition R RH

62284AJ02D

WSTR Partition R LH

62284AJ03D

NOTE

2nd
Countermeasure

Continued on next page...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS
COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles, or
to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.

Bulletin Number: 12-127-11R; Date: 05/22/11

SUBARU OF AMERICA, INC. IS “ISO
14001 COMPLIANT”
The international standard for excellence
in Environmental Management Systems.
Please recycle or dispose of automotive
products in a manner that is friendly to our
environment and in accordance with all
local, state and federal laws and regulations.

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SERVICE PROCEDURE/INFORMATION
Refer to the applicable Subaru Service Manual for additional information and torque
specifications when performing the following steps:
1) Remove the rear door trim.
2) Partially remove the sealing cover to gain access to the door sash hardware.
3) Remove the upper screw and two bolts which secure the door sash, then remove sash.
4) Remove the partition glass/molding from window frame.
5) Remove the partition molding from the partition glass.
Note: Make sure the glass is free of dirt and grease prior to installing the new molding.
6) Install new partition molding to partition glass in the following order.
１

１

１

２

２

４

２

２

４

４

４
３

１

３

Legacy

３

３

Outback

7) Install partition glass/molding in window frame. Note: Liquid water based soap can
be applied to the outer edge of the partition molding to ease installation.
8) Install hardware, sash, sealing cover and door trim in reverse order of removal.

WARRANTY/CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, refer to the Subaru Labor
Time Guide available on Subarunet for claim coding information.

Bulletin Number: 12-127-11R; Date: 05/22/11

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