NHTSA ID Number: 10065352
Manufacturer Communication Number: AOS-13-05
TSB/Document Date: 2016-05-13
Summary
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TSB/Document ID: AOS-13-05
Replacement Service Bulletin Number:
MFR Communication Date: 2013-03-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Service Information
Offboard Diagnostic Information System Service (ODIS Service)
Number: AOS-13-05
Subject: ODIS Service Update Installation V1.1.2 - Installation
Instructions
Date: Mar. 22, 2013
Supersedes AOS-12-20 due to revised and new information.
1.0 – Introduction
This document describes the installation of ODIS Service “Installation Version” 1.1.2 on devices
where ODIS Service was previously installed. If ODIS Service has not yet been installed, refer to
Service Information – ODIS Service document title: ODIS Service Installation Phase 2 – Installation
and Configuration Instructions, and use DVD V1.1.2 to perform the initial installation.
Installation version 1.1.2 is a prerequisite for all “Update Versions” that follow, i.e.: V1.1.3 onward.
Important prerequisites and conditions must be fulfilled prior to performing this installation!
Prior to starting this installation, we encourage installers to first read this document in its entirety
to become familiar with the step-by-step processes.
Subsequent to the previous installation version (V1.1.1), an additional post-setup step is required, and the
Mirror Server 2 configuration step has been revised.
We recommend printing these instructions. Check boxes are provided to note the fulfillment of
Prerequisites and the completion of each instruction Section.
Notes:
We recommend this installation be performed by the ODIS Service Administrator or IT
Professional that performed the initial ODIS Service installation.
Perform all instruction steps in the exact order given. Heed all Prerequisites and Notes!
The ODIS Service Installation – “Phase 1” and “Phase 2” documents referenced in these
instructions are posted in the Workshop Equipment > ODIS Service > Service Information
section in ServiceNet.
Load and configure software in an area that is quiet, clean, and without distraction or interruption.
The type of device and CD/DVD drive condition determines the installation time. Allow at least 1
hour for laptops and 1.5 hours for VAS 5052A & VAS 5051B1B.
If assistance with specific instruction steps is needed, contact Audi
DTSS: 1-888-896-1298.
For misplaced or damaged DVDs please contact Arvato Corporation: www.audi.techliterature.com.
ATTENTION!
Important Content Information:
ODIS Service V.1.1.2 contains VW
diagnostic data equivalent to VAS-PC Audi
Brand
V19.46.00, but excludes diagnostic data for Hybrid
models.
Until further notice, if certain 2013 model year vehicles are not recognized by the
software, or a Hybrid
model requires troubleshooting, please use VAS-PC.
Page 1 of 23
ver1.4
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
2.0 – License File Prerequisites
The device-specific license file that was saved and installed during the initial ODIS Service installation
must be reinstalled during this installation.
The prerequisites below are based on the Device ID folder and license file backup method suggested in
the initial ODIS Service Phase 2 - Software Installation & Configuration Instructions (Section 5.0). If
an alternate method of device ID and license file management was used, act accordingly to retrieve the
saved license file.
Prerequisites:
Note the Device ID assigned to the diagnostic device during the initial ODIS Service installation.
Ref. Section 3.3 of the ODIS Service Phase 1 – Preparation & License Request instructions.
License file folder on Windows desktop or other location on diagnostic device. Ref. Section 5.0 of
the ODIS Service Phase 2 – Software Installation & Configuration instructions.
Optional: Original or backup USB flash drive with Master List and Device ID folders with
license files on hand.
Note:
If the device-specific license file was not saved or backed-up as specified in Section 5.0 of the Phase
2 instructions, Do Not attempt to perform this installation! In this case, re-request delivery of the license
file using the ODIS Service Phase 1 - Preparation & License Request Instructions.
Proceed with this installation only when the device-specific license file is available!
License File Prerequisites completed
3.0 – Preparation
Prerequisites:
ODIS Service V1.0.9 or V1.1.1 previously installed.
ODIS Service Installation DVD Version 1.1.2 – Order No. 004.5002.02.21 on hand.
VAS 5052A & VAS 6160/-VPC tablets: Connect USB mouse and keyboard for easier input.
Note device platform: VAS 5051B console, VAS 5052A / 6160/-VPC tablet or VAS 6150/X laptop.
Diagnostic device must have functioning CD/DVD drive and USB, plugged in to power adapter and
booted to Windows® desktop.
All saved diagnostic logs transmitted.
3.1 – Determine CD/DVD Drive Letter Assignment
Prompts during the Post Setup procedures that follow require manual confirmation of the CD/DVD drive
letter. As CD/DVD drive letter assignments may not be consistent between devices, or were altered to
enable updates via USB etc., please note the existing CD/DVD drive letter assignment as follows:
1. From the Windows desktop, click My Computer:
Continued …3/
Page 2 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
2. Note the letter assigned to the diagnostic device’s CD/DVD drive: Note: the illustration below is an
example only. The drive letter assigned on your device may be different!
3. Record the drive letter here: (
🙂
4. Close the My Computer Window.
You will be instructed to confirm and enter the drive letter recorded above during Post Setup.
3.2 – Uninstall Previous ODIS Service Version
All previous ODIS Service data must be completely uninstalled prior to installing V1.1.2. Proceed with
uninstallation as follows:
1. From the Windows desktop, go to Start > Programs/All Programs > Offboard Diagnostic
Information System Service > Offboard Diagnostic Information System Service uninstallation
program. When the confirmation prompt appears, click Next.
Optional: From the Windows desktop, go to Start > Settings > Control Panel > Add or Remove
Programs. Select Offboard Diagnostic Information System Service from the program list, and click
on Change/Remove. When the confirmation prompt appears, click Next.
2. When prompted, delete all existing data by placing a checkmark next to all selections as illustrated
below, then click Next:
Continued …4/
Page 3 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. Click Finish:
4. Click Yes:
The device will automatically restart.
Preparation steps completed
4.0 – Software & License Installation
1. Insert the ODIS Service Installation DVD V1.1.2 into CD/DVD drive and wait for the drive contents to
be read.
2. From the Windows desktop, click My Computer.
3. Open the CD/DVD directory OS1.1.2 AU vw
NoHybrid (_:):
4. Double-click OffboardDiagSetup-Service_1…:
5. Confirm English (US) is highlighted. Click OK.
Continued …5/
Page 4 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6. Click Next:
7. No action needed. Click Next:
8. Click Yes:
9. No action needed. Click Next:
Continued …6/
Page 5 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
10. Add English (GB) and Deutsch (DE) user interface languages from the dropdown menus (add others
if desired). Click Next:
Note:
Steps 11 and 12 configure the installed software to the diagnostic device platform and diagnostic
interface (connection) method.
If the correct diagnostic platform & interface (connection) methods are not selected, an
“Invalid License File” error will appear during the Post-Setup Diagnostic Data Installation
11. Select the applicable diagnostic device platform from the dropdown menu as follows:
VAS 5051B console: Select VAS 5051B
VAS 5052A tablet: Select VAS 5052A
VAS 6150/X laptop & VAS 6160/-VPC tablet: Select Standard PC/notebook
Click Next:
Select the applicable platform from the dropdown menu.
Continued …7/
Page 6 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
12. Confirm that the applicable diagnostic interface (connection) appears as follows: Select from
dropdown menu if necessary:
VAS 5051B console: VAS 5051B with diagnostic cable
VAS 5052A tablet: VAS 5052A with radio head VAS 5054A
VAS 6150/X laptops & VAS 6160/V tablet: Notebook/PC with radio head VAS 5054A
Click Next:
Confirm that the applicable diagnostic interface appears.
13. On diagnostic laptops and tablets only, a Bluetooth interface alert window appears. Click Next.
ATTENTION!
Steps 14 through 17 describe installation of the device-specific license file!
Due to a translation error, the installation routine windows that follow incorrectly
refer to the license file as a “certificate file”.
Retrieve the license file from the folder saved on Windows desktop or other location on
the diagnostic device, OR the original or backup USB flash drive.
14. Ensure Copy certificate to the installation folder is checked. Click Search:
Continued …8/
Page 7 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
15. Navigate to the Windows desktop or other location containing the folder with the saved license file,
OR insert the original or backup USB flash drive with Master List and Device ID folders into an open
USB port. Open the USB flash drive directory and locate the applicable Device ID folder. Open the
License subfolder containing the saved license file.
16. Select / highlight the license (.dat) file, then click Open (as illustrated):
Note:
DO NOT double click on the license file in its saved location!
17. Ensure the license file is copied to the installation window: Click Next:
18. No action needed (DO NOT uncheck virtual keyboard). Click Next:
Continued …9/
Page 8 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
19. No action needed. Click Next:
20. Wait while several different phases of file installation take place:
21. If a prompt to overwrite the “ODIS service uninstall.exe” file appears, click Yes.
22. When the “DesktopLinkHwConfiguration” setup prompt appears, click No:
23. Click Finish: Then close the ODIS Service directory window.
Software & License Installation steps complete
Page 9 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.0 – Post Setup Diagnostic Data Installation
The first time ODIS Service is started after an installation via DVD, the Post Setup - Configuration data
installation process must be performed. Post Setup installs diagnostic data from the DVD. With V1.1.2,
the post-setup takes place in two parts from two different target directories.
5.1 – Post Setup – Part 1
1. From the Windows desktop, locate and click the DiagStarter…. Icon:
2. Select Offboard Diagnostic Information System:
3. Wait while the program starts:
4. When the ODS9004E Infrastructure - Mirror Server2 error message appears, click OK:
5. Click Select local directory:
Page 10 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6. Expand [+] the My Computer and US OS1.1.2 AU vw
NoHybrid (_:) directories. Select / highlight
the postsetup folder and click OK:
7. Confirm that the target directory references the CD/DVD drive letter recorded on Page 3.
Note: Drive letter E:\ illustrated below is an example only!! Your drive letter may be different!!
8. Click the blue Forward Arrow button:
9. The postsetup diagnostic data on disc is summarized. Click the blue Forward Arrow button again:
Continued …12/
Page 11 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
10. Wait while the diagnostic data installation takes place:
Note:
The Progress indicator window may appear to stall or lock at times during the data installation. This
is normal. Please be patient!
11. When the Post Setup – Part 1 data installation is complete, the ODS9004E Infrastructure - Mirror
Server2 error message and Configuration data Input windows will appear: Click OK / Cancel:
The ODIS Service application will automatically shut down and restart.
Proceed with the Post Setup – Part 2 procedure starting on Page 13.
Continued .../13
Page 12 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5.2 – Post Setup – Part 2
1. From the ODIS Service main screen, select the Admin operating mode:
2. Select the Connections tab and Mirror Server 2 configuration category:
Continued …14/
Page 13 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
3. Delete the existing Mirror Server URL by backspacing out all characters in the field as illustrated:
4. Manually type in the update target directory for the CD/DVD drive as per the drive letter
assignment noted on Page 3.
Example (only): file:/E:/update ...then click Save / Yes:
Note:
The update target directory entered above must include the device’s CD/DVD drive letter assignment
previously noted. Examples: file:/E:/update or file:/F:/update or
file:/G:/update …etc.,
as applicable to your device. Also heed the placement of colons and slashes.
Continued …14/
Page 14 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
5. From the ODIS Service main screen (lower right), expand the Extras category and select Update:
6. Click Yes:
The ODIS Service application will automatically shut down and restart. On restart, the update target
manually entered in Step 4 is read and a System Updater window is displayed.
7. Click the blue forward arrow button:
8. Wait while the data installation takes place.
Note:
The Progress indicator window may appear to stall or lock at times during the data installation. This
is normal. Please be patient!
Page 15 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
When the Post Setup – Part 2 data installation is complete, ODIS Service will automatically shut down
and restart.
9. Remove the ODIS Service Installation DVD from CD/DVD drive and store in a safe place.
Post Setup Diagnostic Data Installation steps completed
6.0 – Post-Setup Configuration
The following subsections describe ODIS Service configuration using the Administration (Admin)
operating mode.
The Admin configuration steps that follow must be performed prior to placing the updated diagnostic
device back into service. All Admin settings can be changed at any time.
After selecting any of the tabbed sections in the Admin function, click Help > Online Help to view a
description of that section’s contents:
6.1 – Administration - General
The following subsection describes ODIS Service configurations using the Admin > General operating
mode.
1. From the ODIS Service main screen, select the Admin operating mode:
The General tab is displayed first by default.
Page 16 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.1.1 – Brand Design
The brand logo and user interface colors are configured with the Brand design function. The
Volkswagen
Brand design appears by default.
1. Select Brand design and choose the desired brand theme from the dropdown menu. Click Save /
Yes:
6.1.2 – Language
The language displayed by the user interface is configured with the Language function. The available
languages are those selected in addition to English (US) at the start of the software installation process.
1. Select Language: Chose the desired language from the dropdown menu. Click Save / Yes:
Page 17 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.1.3 – Updates
The update schedule for incremental software and diagnostic data updates via a network connection is
configured with the Update function.
1. Select Update: Review the available update schedule settings:
2. Configure the update cycle and time appropriate for your facility: Place check marks in the days
desired (We recommend checking all days). Click Save / Yes:
Note:
When incremental updates become available via a network connection, update prompts appear in
accordance with your configured schedule whenever ODIS Service is started or shut down. Always
heed the size and estimated download times of available updates and schedule them
accordingly!
Page 18 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.1.4 – Keyboard
If desired, switch the virtual keyboard on or off as desired for the applicable diagnostic device.
1. Select Keyboard settings: If desired, place a checkmark next to Use the virtual keyboard. Click
Save / Yes:
6.1.5 – Dealer Data
If desired, configure the name of the dealership to appear in the saved diagnostic logs.
1. Select Dealer data: Enter the name of the dealership in the Facility ID entry field (do not exceed 100
characters including spaces). Click Save / Yes:
Page 19 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.2 – Administration - Support
The following subsection describes ODIS Service configurations using the Admin > Support operating
mode.
1. From the Admin operating mode main screen, select the Support tab: The Contact data section is
displayed first by default:
6.2.1 – Contact Data
Contact information is saved as necessary for Support button requests.
1. Fill in all pertinent contact details. Ensure a valid email address is entered: Click Save / Yes:
Page 20 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.2.2 – Email Outbox Server
The Email Outbox Server - Connection parameters that are specific to the dealership network must
be configured before using the Support button.
1. Select E-mail outbox server: Select and/or fill in all information as applicable and specific to the
dealership network. Click Save / Yes:
ATTENTION!
If you are unaware of the connection parameter details required here, ask your
dealership systems/email administrator or IT Professional for assistance!
Email types and their server connection parameters are always specific to each
dealership network. As a result, DTSS consultants cannot assist with specific advice!
For additional information, refer to Service Information - ODIS Service document title:
ODIS Service Email Outbox Configuration located in the Workshop Equipment > ODIS
Service section in ServiceNet.
We recommend that the dealership-specific settings required here be recorded for
future reference.
Continued …21/
Page 21 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.3 – Administration - Connections
The following subsection describes software configuration using the Admin > Connections operating
mode.
1. From the Admin operating mode main screen, select the Connections tab. The Brand settings data
section is displayed first by default:
6.3.1 – Brand Settings Data
The connection to VWAG Group systems (to transmit GFF logs, etc.) is configured via Brand settings.
1. Change the default Connection type in the dropdown menu(s) from CPN to Internet: Click Save /
Yes:
Page 22 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Service Information
6.3.2 – Mirror Server 2
The connection to the URL for incremental online updates is configured via Mirror Server 2.
With this update installation, the existing update directory must be reset to the Mirror Server 2 URL for the
US /CDN market.
1. Select Mirror Server 2. Click Reset:
The Mirror Server 2 URL for the US/CDN market is automatically read from the license file and reset.
2. Confirm the Mirror Server URL now appears as: https://mirrorserver2.vwhub.com/dav/
All Post Setup Configuration steps completed – All update steps completed
Page 23 of 23
© 2013 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API




