NHTSA ID Number: 10065248
Manufacturer Communication Number: SSM-71498
TSB/Document Date: 2016-05-13
Summary
"ISSUE: ENGINEERING IS INVESTIGATING THE CAUSE OF FRONT DRIVE SHAFTS (HALF SHAFTS) RUBBER BOOTS SPLIT OR DAMAGED ON JAGUAR
VEHICLES IN WARRANTY. CAUSE: UNKNOWN ENGINEERING INVESTIGATION ON-GOING."
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TSB/Document ID: SSM-71498
Replacement Service Bulletin Number:
MFR Communication Date: 2014-02-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
MFR Component System:
MFR Component Subsystem:
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TOPIx - SSM71498 - Front drive shafts rubber boots split or damaged - investigation
Page 1 of 1
Reference SSM71498
XK / X150
F-TYPE / X152
Models
XJ / X351
XF / X250
Front drive shafts rubber boots split or damaged Title
investigation
Category Driveline
Last modified 03-Feb-2014 00:00:00
Symptom 509000 Axle Concerns
Issue: Engineering is investigating the cause of front drive
shafts (half shafts) rubber boots split or damaged
on Jaguar vehicles in warranty.
Cause: Unknown – engineering investigation on-going.
Action:
Content
When submitting an EPQR, please include pictures
of the area surrounding the damaged drive shaft
rubber boot before removing it.
If you believe another component on the vehicle
may have damaged the boot please include a
picture showing the impact point.
Pictures showing the damage to the boot should be
included in the EPQR.
Please describe the typical vehicle use by the
customer.
If the vehicle has been used off road a description
of those driving conditions would be helpful.
If the customer remembers any impacts to the
underside of the vehicle, please include a
description of what happened.
If the vehicle is in the UK, and within 100 miles of
Coventry, engineering may want to look at the
vehicle before it is repaired. The customer should
not be inconvenienced, but if the vehicle is
available for the engineering team to look at please
indicate this in the EPQR and we will try to set up a
visit.
http://topix.jaguar.jlrint.com/topix/service/archive/452749/index
2/12/2014
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