Emissions Recall P039: Engine Malfunction Indicator
Lamp Illumination
25-JUL-14

No.: SRE14-07

Section: RECALL

SERVICE
BULLETIN

Market: USA

DESCRIPTION
An issue has been identified on a number of 2010-2013 model year LR4 (L319) and Range Rover Sport (L320)
and 2010-2012 model year Range Rover (L322) vehicles fitted with the 5.0L V8 engine (naturally aspirated and
supercharged) within the listed VIN ranges. The condition may cause the engine Malfunction Indicator Lamp (MIL)
to illuminate with Diagnostic Trouble Code (DTC) P0316 in addition to one or more of the P0301-P0308 codes
stored in the Engine Control Module (ECM). This condition will have no effect on the vehicle’s performance, but
may reduce the vehicle’s ability to control tailpipe emissions.
AFFECTED VEHICLES / OWNER NOTIFICATION
The VIN ranges of affected vehicles are:
•

LR4 (L319) ................................ AA510178-DA699999

•

Range Rover Sport (L320) ........ AA215623-DA814822

•

Range Rover (L322) .................. AA306630-CA393639

Owner notification is expected to commence, based on VIN group, on or before the week of 11 August 2014.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that the vehicle is affected by this program prior to undertaking
any rework action. Retailers are required to HOLD all affected vehicles within your control and refrain from
releasing the vehicles for new or used vehicle sale pending completion of the rework action. Affected vehicles
already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin P039NAS, Emissions Recall: Engine Malfunction Indicator Lamp Illuminated, for
detailed repair instructions.
PARTS
NOTE: * when ordering parts, order only the expected percentage demand of parts identified
** order quantity of '1' (one) is a pack of 100 labels
*** order quantity of '1' (one) is a pack of 25 certificates
DESCRIPTION

Authorized Modification Label

PART NO. /
SUNDRY CODE
LRN0002LABEL

CA Vehicle Emission Recall - Proof of Correction JLM21849
Certificate (California-registered vehicles only)

QTY. / VALUE

EXPECTED % OF VEHICLES
REQUIRING PART*

1**

100

1***

100 (California-registered
vehicles only)

WARRANTY
NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any rework action.
Repair procedures are under constant review, and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time. At the time of confirming a
Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are
available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'P039' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that
allows for the drive in / drive out allowance may only be claimed if the vehicle is brought into the workshop for this
action alone to be undertaken.
Warranty claims must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

P039

B

P039

C

DESCRIPTION

SRO

TIME
(HOURS)

PARTS /
SUNDRY CODE

QTY. /
VALUE*

Update Engine Control Module
software

12.90.13

0.20

ZZZ001

$0.50

Update Engine Control Module
software

12.90.13

0.20

ZZZ001

$0.50

Drive in/drive out

02.02.02

0.20

-

-

*An allowance of $0.50 (US) for the Authorized Modification Label has been provided.
Normal Warranty policies and procedures apply

Emissions Recall P039: Sample Owner Letter
July 2014
RE: Emissions Recall P039 - Engine Malfunction Indicator Lamp Illuminated
Vehicle Affected: 2010-2013MY LR4, Range Rover Sport; 2010-2012MY Range Rover
Dear Land Rover Owner,
Jaguar Land Rover North America, LLC is conducting a no-charge Voluntary Emissions Recall (Program Code
P039) for owners of 2010-2013 model year LR4 and Range Rover Sport and 2010-2012 model year Range Rover
vehicles. Your vehicle is included in this Voluntary Emissions Recall.
What is the concern?
A concern has been identified with the engine calibration software of vehicles identified above, which can cause
the engine Malfunction Indicator Lamp (MIL) to illuminate. This condition will have no effect on the vehicle’s
performance, but can reduce the vehicle’s ability to control tailpipe emissions.
What will Land Rover and your Land Rover retailer do?
An authorized Land Rover retailer will update your vehicle’s Engine Control Module software. There will be no
charge for this repair.
What should you do?
Contact your preferred Land Rover retailer and provide the retailer with your Vehicle Identification Number (VIN)
and request a service date to complete the work required under Program Code P039.
How long will it take?
The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to customers
and is expected to take approximately 20-30 minutes, although your retailer may need your vehicle for a longer
time due to service scheduling requirements and vehicle conditioning.
Are you the owner of an affected vehicle registered in California?
Under certain driving conditions, your vehicle may release air pollutants which exceed California standards.
California requires the completion of this service prior to vehicle registration renewal. Your vehicle is subject to
these requirements. When the required service has been completed, your Jaguar retailer will provide you a
'Vehicle Emission Recall – Proof of Correction' certificate. Please make sure that you obtain the certificate from
your Jaguar retailer and, if required, present it to the Department of Motor Vehicles when renewing your
registration. Retain the certificate for your records.
Attention Leasing Agencies: Please forward this notification to the lessee within ten (10) days.
Moved or no longer own a Land Rover?
If you are no longer the owner of this vehicle, Land Rover would appreciate the name and address of the new
owner (if known); please fill out and return the enclosed return postage-paid card.
What should you do if you have further questions?
If you have any questions or concerns, please contact the Service Manager at your authorized Land Rover
retailer for assistance. If you have any queries or concerns that your local Retailer cannot address, please contact
the Land Rover Customer Relationship Centre at 800-637-6837, Option 9, and one of our representatives will be
happy to assist you.
You can also contact Land Rover by email: Visit the website http://www.landroverusa.com, select 'Contact Us'
and send an email from the ‘Email Land Rover’ link.
Should you have the need to contact Land Rover by mail, please use the following address:
Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Centre
555 MacArthur Boulevard
Mahwah, NJ 07430
Thank you again for selecting Land Rover; your ownership experience is very important to us. We recognize this
service visit may be an inconvenience to you. Land Rover, in cooperation with your authorized Land Rover
retailer, will strive to minimize any inconvenience to you caused by this program.
Sincerely,

Peter Pochapsky
Customer Experience Manager

Emissions Recall P039: Technical Q & A
Main Message: 2010-2013MY LR4 and Range Rover Sport and 2010-2012MY Range Rover vehicles, fitted
with 5.0L naturally aspirated and supercharged engines, may experience the illumination of the engine
Malfunction Indicator Lamp on the Instrument Cluster and/or engine misfire during the first minute after
starting from cold.
Q1

Why is Jaguar Land Rover recalling these models?

A

To update engine control module software.

Q2

Can you tell me more about what is wrong with the vehicles?

A

Over the life of a vehicle, emissions control components change how they react. In this instance, injector
opening times need to be increased more than originally planned for to compensate for changes in fuel
flow over time. This is necessary to ensure that there is no loss of engine performance and also that
tailpipe emissions remain under control.

Q3

How would the customer become aware of potentially having this concern?

A

The customer may experience the illumination of the engine Malfunction Indicator Lamp on the Instrument
Cluster, and/or misfire within one (1) minute from a cold start and/or poor performance.

Q4

Does this recall affect vehicle safety?

A

No.

Q5

Has Jaguar Land Rover received many complaints?

A

No.

Q6

Have there been any accidents or injuries?

A

Jaguar Land Rover is not aware of any accidents, injuries, or fires which have been attributed to this
issue.

Q7

How was the condition discovered?

A

This condition was discovered through Jaguar Land Rover’s regular review of customer and warranty
claims.

Q8

How long has Jaguar Land Rover known about this problem?

A

The issue was first reported in March 2013; the detailed investigation concluded on 21 March 2014,
where the consequences of this condition were fully realized and an Emissions Recall initiated.

Q9

Is the defect leading you to any concerns regarding the reliability of a system which is supposed
to be designed and engineered for the passengers' safety? What type of measures are you
planning to take?

A

We have no concerns with the overall reliability of the vehicle. Jaguar Land Rover carefully monitors field
data to ensure that any matters relating to safety and compliance are rigorously investigated.

Q10

What has Jaguar Land Rover done in production?

A

The new software is programmed into all production vehicles prior to release from the factory.

Q11

What will Authorized Repairers do to the vehicles?

A

Authorized repairers will update the vehicles with the latest software.

Q12

Which vehicles are affected by this recall?

A

•
•
•

LR4: 2010-2013MY; AA510178-DA699999
Range Rover Sport: 2010-2013MY; AA215623-DA814822
Range Rover: 2010-2012MY; AA306630-CA393639

Q13

Are other Jaguar Land Rover models affected by these actions?

A

Yes; Emissions Recall J038 has been released to rectify the same concern on the following Jaguar
vehicles:
• XF: 2010-2012MY; R47154-S61361
• XJ: 2010-2012MY; V00001-V39426
• XK: 2010-2014MY; B32753-B54400

Q14

Are parts available to rework vehicles?

A

For this concern, no parts are required; only a software update.

Q15

How much will the recall cost Jaguar Land Rover?

A

Cost was not a factor in deciding to recall these vehicles.

Q16

How do I know if my vehicle is affected?

A

All owners of potentially affected vehicles will receive a letter inviting them to contact a Land Rover
Authorized Repairer for the work to be carried out.

Q17

How long does it take for the car to be inspected and repaired?

A

The work will be carried out as quickly and efficiently as possible in order to minimize inconvenience to
customers and is expected to take no longer than 30 minutes to complete. Naturally, due to dealer
schedules, vehicles may be required for longer.

Q18

Can I continue to drive my vehicle safely until it has been recalled?

A

Customers are advised to contact a Jaguar Land Rover authorized repairer should they have any
concerns regarding their vehicles.

Note: Please ensure that any Press enquiries are referred to the Jaguar Land Rover Corporate Affairs
office.