24-002-14 Service Bulletin/Repair Instructions

NUMBER:
24-002-14
GROUP:
Heating & Air

Conditioning
DA TE:
April 10, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,

or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
SUBJECT:

Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When "Sync"

Setting Mode Is Selected And Headlamps Always Stay On .

OVERVIEW:

This bulletin involves selectively replacing the solar sensor.

MODELS:

2011-2014
(JF)
Freemont
2011-2014
(RT)
Town Country /Caravan (International Only)
2012-2014
(WK)
Grand Cherokee (International Only)
2012-2014
(JK)
Wrangler (International Only)
2012-2014
(LX)
300 (International Only)
NOTE: This bulletin applies to vehicles equipped with Dual Zone Automatic

Temperature Control (sales code HAF or HAD) or equipped with Triple Zone

Automatic Temperature Control (sales code HAH) or equipped with

Automatic Headlamps (sales code LMG) built :JF/RT/WK: on or before

September 10, 2013 (MOH 091 OXX) ; JK: on or before June 01, 2013 (MOH

0601XX); LX: on or before October 22, 2013 (MOH 1022XX).

SYMPTOM/CONDITION:

Customers may experience the following condition:

•
•
When using the Automatic Temperature Control "SYNC" mode, left and right outlet

temperatures do not match regardless of the desired temperature setting is the

same. Occupants will experience being cold (winter time), on either passenger or

driver side, even though the temperature setting is the same.

Headlamps are always staying on , when they are set to Auto mode .
DIAGNOSIS:

Using a Scan Tool (wiTECH™) with the appropriate Diagnostic Procedures available in

TechCONNECT, verify all HVAC systems are functioning as designed. Check headlamps

functionality following the detailed procedures available in TechCONNECT, refer to 29Exterior Lighting. If DTC's are present record them on the repair order and repair as

necessary before proceeding further with this bulletin .

If no issue is found after performing published diagnostics replace the Sun Load sensor
24-002-14
-2-
following the Repair Procedure .

PARTS REQUIRED:

Qty.
Part No .
Description
1
68230113AA
Dual Solar Sensor
1
68230114AA
Dual solar & Ambient sensor
1
68230115AA
Ambient light sensor
REPAIR PROCEDURE:

1. Replace the solar sensor. Refer to the detailed service procedures available in

DealerCONNECT> TechCONNECT under: Service lnfo>24- Heating and Air

Conditioning> Controls> SENSOR, Sun> Removal/Installation .

2. Return the vehicle to the customer.

POLICY:

Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:
Labor Operation

No:
Description
Skill Category
Amount
08 45 03 90
Sensor,sun -Replace

(RT/JF)
6ELECTRICAL

AND BODY

SYSTEMS
0.3 Hrs .
08 45 03 90
Sensor,sun -Replace

(WK/JK/LX)
6ELECTRICAL

AND BODY

SYSTEMS
0.2 Hrs .
FAILURE CODE:
lzz
IService Action

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