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NHTSA ID Number: 10064477

Manufacturer Communication Number: 23-027-13

TSB/Document Date: 2016-05-13


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


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TSB/Document ID: 23-027-13

Replacement Service Bulletin Number:

MFR Communication Date: 2013-07-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem:


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•'

NUMBER:

I

GROUP:
DATE:

23-027-13
Body
July 24, 2013

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, wffhout written permission of ChryslereBay logo Group LLC.

SUBJECT:
Convertible Top Will Not Open
OVERVIEW:
This bulletin describes a potential cause of convertible top malfunction and corrective
action is covered.
MODELS:

2011

(JS)

ChryslereBay logo 200

2012

(JS)

ChryslereBay logo 200

2013

(JS)

ChryslereBay logo 200

NOTE: This bulletin applies to vehicles equipped with convertible top sales code
5ZTS built on or before January 8, 2013 (MOH 0108.XX).

SYMPTOM/CONDITION:
The customer may experience a situation when the convertible top does not open.
DIAGNOSIS:
1. If the customer complaint can be confirmed to match the described
Symptom/Condition, perform the Repair Procedure.
REPAIR PROCEDURE:
1. Position both front seats full forward and tilt front seat backs forward to gain access to
rear seat cushion .
2. Release the lower seat cushion by pulling upward at right and left front edge of the
cushion to disengage the seat cushion retainer from the floor. Remove the lower seat
cushion from the vehicle (Fig. 1).

23-027- 13

-2-

Fig. 1 Seat Cushion
1 - Rear Seat Cushion

3.

Using a trim stick or equivalent, gently pry up on the left armresUcup holder and
remove from the quarter trim panel (Fig. 2).

Fig. 2 Left Armrest
1 - ArmresVCup Holder

4.

Remove one attachment screw from the left quarter trim panel (Fig. 3 ).

-3-

23-027-13

Fig. 3 Trim Panel Screw
1 - Quarter Trim Panel Screw

5.

Using a trim stick or equivalent, gently pry out on the left quarter trim panel and
remove from vehicle (Fig . 4).

Fig. 4 Quarter Trim Panel
1 - Quarter Trim Panel

6.

Locate the power top control module ground connection located behind the left quarter
trim panel (Fig. 5).

23-027-13

-4-

Fig. 5 Ground Connection Location
1 - Control Module Ground Connection

7.

Remove the power top control module grounding nut (1) and ground wire terminal (2 )
from the body grounding stud (Fig. 6).

Fig. 6 Ground Terminal Removal
1 - Ground Nut
2 - Ground Terminal

-58.

23-027-13

Inspect the flat surface of the body grounding stud for paint and foreign material that
may prevent a good electrical ground connection . Use emery cloth to clean the flat
surface of the grounding stud to ensure good ground terminal contact (Fig. 7).

Fig. 7 Ground Connection Stud
1 - Body Grounding S tud

9.

Install the power top control module ground wire (1) and grounding nut (2) to the body
grounding stud (Fig. 8). Tighten the nut to 9 N·m (79.7 in. lbs.).

23-027-13

-6-

Fig. 8 Ground Terminal Installation
1 - Ground Terminal
2 - Ground Nut

10. Test the convertible top function. If convertible top does not function properly, refer to
service documentation for further diagnosis.
11 . If convertible top functions properly, open top fully leaving deck lid in raised position for
access.
12. Using a trim stick or equivalent, remove the rear shelf/retractor/seat back cover(Fig. 9).

-7-

23-027-13

Fig. 9 Rear Shelf
1 - Rear Shelf

13. Remove two bolts at top of rear seat securing rear seat back to body (Fig . 10).

Fig. 10 Seat Back Bolts
1 - Seat Back Bolt

14. Tilt rear seat back down for installation access of left rear quarter trim panel (Fig. 11 ).

23-027-13

-8-

Fig. 11 Seat Back Tilted
1 - Seat Back

15. Install the left rear quarter trim panel (1 ), rear seat back (2), rear shelf/retractor/seat
back cover, and rear seat cushion (3). Refer to the detailed repair procedures
available in: DealerConnect> TechCONNECT under: 23 - Body> Interior> PANEL,
Quarter Trim> Installation> CONVERTIBLE (Fig. 12).

23-027-13

-9-

Fig. 12 Trim Panel And Seat Installation
1 - Quarter Trim Panel
2 - Rear Seat Back
3 - Rear Seat Cushion

POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:

Labor Operation
No:
08-19-31 -92

Description
Clean Power Top Control Module
Ground Stud (2 - Skilled)

FAILURE CODE:

lzz

IService Action

Skill Category
6 - Electrical
And Body
Systems

Amount
0.4 Hrs.

1


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