Service Action K251: Parcel Shelf ‘Creak’ Noise

SERVICE

When Closing Luggage Compartment Lid
16-SEP-14

No.:

6-239NAS

Section:

GENERAL

BULLETIN
Market:

INFORMATION

CAN / USA

DESCRIPTION
An issue has been identified on a limited number of 2015 model year F-TYPE (X152) vehicles (Coupe only)
vehicles where the parcel shelf cords may exhibit a 'creak' noise when closing the luggage compartment lid.
AFFECTED VEHICLES
The VIN range of affected vehicles is K09831-K15674.
WORKSHOP PROCEDURES
Retailers are required to check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action. Retailers are required to HOLD only affected vehicles in the above VIN range that are in their
control and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework
action. Affected vehicles already in the hands of customers should be updated at the next available opportunity.
Refer to Technical Bulletin K251NAS: Parcel Shelf ‘Creak’ Noise When Closing Luggage Compartment Lid, for
detailed repair instructions.
PARTS
NOTE: PEOX AC612/12 grease to be sourced from the Squeaks & Rattle kit; refer to Technical Bulletin
JTB00231NAS and Service Bulletin 1-248NAS for more information and how to replenish the items in the
Squeaks & Rattles Kit when necessary.
DESCRIPTION

PART NO. /
SUNDRY CODE
PEOX AC612/12 Grease

TOOLS
Refer to Workshop Manual / Service Instruction for any required tools
WARRANTY
NOTE: Check DDW to ensure that a vehicle is affected by this program prior to undertaking any
rework action.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Refer to TOPIx to obtain the latest repair time. At the time of confirming a
booking for vehicle repair, ensure that all outstanding Service Actions are identified to ensure the correct parts are
available and adequate workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'K251' together with the relevant Option Code
from the table. SRO and parts information is included for information only. The Option Code(s) that allows for the
drive in / drive out allowance can only be claimed if the vehicle is brought back into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 30 September 2016
closure date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

K251

B

Lubricate both parcel shelf cord tailgate
studs

10.10.99

0.20

-

-

0.20

-

-

C

Lubricate both parcel shelf cord tailgate
studs
Drive in/drive out

10.10.99

K251

10.10.10

0.10

-

-

SRO

TIME
(HOURS)

PART NO. /
SUNDRY
CODE

Normal Warranty policies and procedures apply

Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

QTY. /
VALUE