NHTSA ID Number: 10064330
Manufacturer Communication Number: JTB-00307-NAS-2
TSB/Document Date: 2016-05-09
Summary
"SITUATION: WHEN OPENING A FRONT DOOR, THE FRONT DOOR FINISHER MAY CONTACT THE REAR DOOR FINISHER. CAUSE: THIS MAY BE CAUSED BY THE FRONT DOOR FINISHER MOVING REARWARDS ON THE DOOR."
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TSB/Document ID: JTB-00307-NAS-2
Replacement Service Bulletin Number:
MFR Communication Date: 2014-02-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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Page 1 of 26
TECHNICAL BULLETIN
JTB00307NAS2
04 FEB 2014
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized
Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the
electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in gray
SECTION: 501-08
Front Door Finisher Contacts Rear Door Finisher
AFFECTED VEHICLE RANGE:
XF (X250)
Model Year:
VIN:
2009 Onwards
R00019 Onwards
MARKETS:
NAS
CONDITION SUMMARY:
Situation: When opening a front door, the front door finisher may contact the rear door finisher.
Cause: This may be caused by the front door finisher moving rearwards on the door.
Action: Should a customer express this concern, follow the Service Instruction outlined below.
PARTS:
C2Z2846
Right Front Bright Finisher
Quantity: 1
C2Z2847
Left Front Bright Finisher
Quantity: 1
C2Z18486
Right Front B Post Finisher
Quantity: 1
C2Z18487
Left Front B Post Finisher
Quantity: 1
C2Z11341
Right Rear Bright Finisher
Quantity: 1
C2Z11342
Left Rear Bright Finisher
Quantity: 1
C2Z18488
Right Rear C Post Finisher
Quantity: 1
C2Z18489
Left Rear C Post Finisher
Quantity: 1
C2Z17722
Right Front Bright Finisher (Black)
Quantity: 1
C2Z17723
Left Front Bright Finisher (Black)
Quantity: 1
C2Z17724
Right Rear Bright Finisher (Black)
Quantity: 1
C2Z17725
Left Rear Bright Finisher (Black)
Quantity: 1
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
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time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
Front door outer finisher Left - Renew
76.43.83
1.0
42
Use appropriate part number from
the 'Parts' section
Rear door outer finisher - Left
76.43.84
- Renew
1.3
42
Use appropriate part number from
the 'Parts' section
Front door outer finisher Right - Renew
76.43.69
1.0
42
Use appropriate part number from
the 'Parts' section
Rear door outer finisher Right - Renew
76.43.70
1.3
42
Use appropriate part number from
the 'Parts' section
NOTE: Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:
NOTE: Right doors shown; left doors similar.
Front Door
1. Front / rear door foul condition (X) and correct
condition (tick).
Check condition of both the left and the right
doors.
2. Poor trim overlap of finisher on front right door (X)
and correct trim overlap (tick).
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Check condition of both the left and the right
doors.
3. Remove affected door exterior mirror (see TOPIx Workshop Manual, Section 501-09).
4. Remove the margin seal.
5. Remove fixing.
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6. Release door seal.
7. Release door seal.
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8. Release door seal.
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9. Release the door top trim finisher and remove.
10. Remove the four (4) fixings.
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11. Slide up, remove, and discard the door B-pillar
trim.
12. Check the door seam condition (incorrect (gap)
seam shown).
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13. If required, close the seam as shown.
14. Install the door seal to the new door B-pillar trim.
Apply ample soapy water as a lubricant.
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15. Slide the new door B-pillar trim in place.
16. Install seal to the new door B-pillar.
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17. Correct fitment of the new door B-pillar.
18. Make sure the trim on the door B-pillar is fully
over the door seam as shown.
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19. Tighten to 1.3Nm.
20. Tighten to 1.3Nm.
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21. Using soapy water, install the margin seal.
22. Correctly align the top bright finisher.
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23. Install the top bright finisher.
24. Make sure the top bright finisher is fully installed.
25. Make sure the trim on the B-pillar is fully over the
door seam.
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26. Make sure that margin seal is fitted as shown.
27. Install door exterior mirror (see TOPIx Workshop Manual, Section 501-09).
28. If required, repeat the procedure for front left door.
Rear Door
29. Release the fixed glass seal.
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30. Remove the seal.
31. Remove the rear door casing (see TOPIx Workshop Manual, Section 501-05).
32. Remove the cap and fixing.
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33. Displace the door margin seal.
34. Remove two (2) fixings.
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35. Using a suitable tool, release the door outer trim.
36. Remove the door C-pillar fixing.
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37. Release door channel seal.
38. Release door channel seal.
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39. Remove door channel seal.
40. Displace the rear glass to gain access to door C-pillar fixing (see TOPIx Workshop Manual, Section 501-11).
41. Remove the four (4) fixings.
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42. Slide up and remove the door C-pillar trim.
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43. Remove the window seal.
44. Install the new door C-pillar trim.
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45. Make sure the new door C-pillar trim is in place.
46. Make sure the new door C-pillar trim is in place.
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47. Install fixings and tighten to 1.3Nm.
48. Apply protective tape to the existing trim prior to
fitting the new door C-pillar trim.
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49. Install the new door C-pillar trim.
50. Tighten the two (2) fixings to 1.1 Nm.
51. Tighten the front fixing to 3.2Nm.
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52. Install the rear door glass (see TOPIx Workshop Manual, Section 501-11).
53. Install the margin seal.
Apply ample soapy water as a lubricant.
54. Install seal to fixed glass
Apply ample soapy water as a lubricant.
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55. Check the profile of the front-to-rear doors. This
should be 4mm +/- 1mm over the full length.
56. If required, repeat the procedure for rear left door.
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