JTB00149NAS4 Service Bulletin/Repair Instructions

Page 1 of 3
TECHNICAL BULLETIN

JTB00149NAS4

28 MAY 2013

© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,

and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some

vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized

Jaguar service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the

electronic version of this Technical Bulletin in TOPIx.

Changes are highlighted in gray
SECTION: 415-00
Touch Screen Lock-Up

AFFECTED VEHICLE RANGE:

XK Range (X150)

Model Year:

2007-2011

VIN:

B00001-B43851

XF (X250)

Model Year:

VIN:
2009-2011

R00001-S07283
MARKETS:

NAS
CONDITION SUMMARY:

Situation:

The Touch Screen may experience one or more of the following concerns:

• Touch Screen lock-up with message 'Emergency OS please re-load software' displayed

• Touch Screen permanently displaying Jaguar leaper

• Touch Screen is black or blank

• Climate Control fan speed pop up is stuck on screen
Cause: Touch Screen software corruption caused by one of the following:

• The vehicle power supply interrupted or disconnected

• Vehicle power dropped below 12.5 volts during an SDD software download

• SDD disconnected or shut down during a software download
NOTE: Perform the software update only if any of the above concerns is evident. Refer to TOPIx

Workshop Manual section 415-00 for further assistance in diagnosing the Information and

Entertainment System.
http://topix.jaguar.jlrint.com/topix/service/document/414598
6/5/2013
Page 2 of 3
Action: In the event of a customer concern of any of the above, follow the Service Instruction outlined below.
PARTS:

No Parts Required
TOOLS:

IDS with latest IDS-DVD and Calibration File; first available on DVD134.01 v.134

Jaguar Land Rover-approved Midtronics Vehicle Power Supply
WARRANTY:

NOTE: Repair procedures are under constant review, and therefore times are subject to change;

those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair

time.

NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part

number with a quantity of zero.

DESCRIPTION
SRO
TIME

(HOURS)
CONDITION

CODE
CAUSAL

PART
Configure Existing Hldf Module Using

IDS/SDD
86.99.95
0.20
42
C2P16234
NOTE: Normal Warranty policies and procedures apply.
SERVICE INSTRUCTION:

1.
CAUTION: Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform

these steps may cause damage to control modules in the vehicle.
CAUTION: A Jaguar Land Rover-approved Midtronics Vehicle Power Supply must be connected

to the vehicle battery during IDS / SDD diagnosis / module programming.
NOTE: IDS must be loaded with IDS-DVD134.01 v.134 or later.
NOTE: Software download time is approximately 2.5 hours.
NOTE: The Key fob must be placed inside the vehicle for the full duration of software download.

Connect the Jaguar Land Rover-approved Midtronics Vehicle Power Supply to the vehicle battery.

2. Turn ignition 'ON' (engine not running).

3. Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostics

(SDD) session.

4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.

5. Select 'Diagnosis' from the Session Type screen.

6. Select the 'Selected Symptoms' tab, and then select one of the following:

 Electrical - Climate control system - Air conditioning controls - Touch screen display or

 Electrical - Information and entertainment system - Touch screen display - Reduced function or

 Electrical - Information and entertainment system - Touch screen display - Control function inoperative
7. Select the 'Recommendations' tab.
http://topix.jaguar.jlrint.com/topix/service/document/414598
6/5/2013
Page 3 of 3
8. Select 'continue'.

9. From the Recommendations tab, select 'Run' to perform the 'Configure existing module – Front control /

display interface module (high level display front)' option.

10. Follow all on-screen instructions to complete this task.

11. Exit the current session.

12. Disconnect the IDS and the vehicle power supply from the vehicle.
http://topix.jaguar.jlrint.com/topix/service/document/414598
6/5/2013

Bestseller No. 1

THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update

[Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
[Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners, no more slow and delayed feedbacks, it's time to update your garage tool.
[Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
[3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
[Hot Advanced Features] 689BT bidirectional tool newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.

SaleBestseller No. 2

THINKCAR THINKSCAN 689 OBD2 Scanner, Bidirectional Scan Tool with Lifetime Free Update, 34+ Reset, 3000+ Active Test, ECU Coding, PMI, Wired All System Diagnostic Scanner for Cars, CANFD/DOIP, FCA SGW

【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it.
【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions for lifetime f.r.e.e update for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCA AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.

SaleBestseller No. 3

THINKCAR THINKSCAN 662 OBD2 Scanner,Car Diagnostic Tool with Bidirectional Active Test,Car Scanner Engine ABS SRS Transmission,Scanner for Car with 12 Reset,CAN FD & FCA SGW,Lifetime Free Update

【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAM + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.

This product presentation was made with AAWP plugin.

Last update on 2026-05-11 / Affiliate links / Images from Amazon Product Advertising API

Buffer Email Facebook Flipboard Hacker News LinkedIn Messenger Mix Pinterest Print Reddit SMS Telegram Tumblr X VK WhatsApp Line Xing Threads Bluesky Copy Mastodon Nextdoor