TECHNICAL BULLETIN
UPS4812-5bNAS1
26 OCT 2012

THIS UPDATE PRIOR TO SALE NOTICEIS VALID FOR A LIMITED TIME ONLY
AND WILL EXPIRE ON 15 MARCH 2013
SECTION: 502

Update Prior to Sale: Front Subframe Bolts Incorrectly Torqued
AFFECTED VEHICLE RANGE:
XF (X250)

VIN:
Model Year:

Specific vehicles; see attached list
2012

CONDITION SUMMARY:
Situation: A concern has been identified with a limited number of 2012 model year XF vehicles where the
front subframe rear bolts have the incorrect torque applied.
Action: Retailers are required to HOLD all affected vehicles in the above VIN range that are in their control
and refrain from releasing the vehicles for new or used vehicle sale pending completion of the rework action
detailed in this Technical Bulletin. This rework action should be performed after completing the Pre-Delivery
Inspection (PDI) process.

PARTS:
PART NO.
C2P7447

DESCRIPTION
Bolt

QTY

% OF VEHICLES REQUIRING PART*

2

100

* when ordering parts, order the expected percentage failure rate of parts identified only

TOOLS:
Refer to Workshop Manual for any required special tools

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times / prices are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair time.
Check DDW to ensure that the vehicle is affected by this Service Action prior to undertaking any rework
action. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions are
identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be
completed at one visit.
Warranty claims must be submitted quoting Program Code 'K154' together with the relevant Option Code from
the table. The SRO and part information listed have been included for information only. The Option Code(s)
that allows for the drive in / drive out allowance can only be claimed if the vehicle is brought back into the
workshop for this action alone to be undertaken.
This Update Prior to Sale notice is valid for a limited time only. Warranty claims with a repair date prior to the
15 March 2013 closure date must be submitted for payment within 30 calendar days of completion of the
repair.

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the j ob properly and safely. It informs these Technicians of c onditions that m ay occur on s ome vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not
a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to determine whether
this bulletin applies to a specific vehicle.
© Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

PROGRAM
CODE

OPTION
CODE

K154

B

Install new front subframe rear bolts;
torque-check front subframe front bolts

10.10.99

0.20

C2P7447

2

0.20

C2P7447

2

C

Install new front subframe rear bolts;
torque-check front subframe front bolts
Drive in / Drive out

10.10.99

K154

10.10.10

0.10

-

-

Install new front subframe rear bolts;
torque-check front subframe front bolts 5.0L Supercharged only

05.10.50

0.50

C2P7447

2

D

05.10.50

0.50

C2P7447

2

E

Install new front subframe rear bolts; retorque-check front subframe front bolts 5.0L Supercharged only
Drive in / Drive out

10.10.10

0.10

-

-

K154

K154

DESCRIPTION

Normal Warranty policies and procedures apply

SRO

PART NO.

TIME
(HOURS)

QTY.

REPAIR PROCEDURE
1. Refer to Workshop Manual section 100-02 and raise and
support the vehicle.
2.

NOTE: 5.0L Supercharged only.
Refer to Workshop Manual section 501-02 and remove the
radiator splash shield.

3.

NOTE: Remove and replace only one bolt at a time.
NOTE: Right-hand shown; left-hand similar.
Remove and discard the front subframe right-rear bolt.

4. Install a new front subframe right-rear bolt.
• Tighten the new bolt to 80Nm + 240° (59 lbf ft + 240°).
5. Remove and discard the front subframe left-rear bolt.
6. Install a new front subframe left-rear bolt.
• Tighten the new bolt to 80Nm + 240° (59 lbf ft + 240°).
7.

NOTE: Do not loosen / remove the bolt.
With a torque wrench set to 250Nm (185 lbf ft), over-check
the torque of the front subframe right-front bolt.

8.

NOTE: Do not loosen / remove the bolt.

•

With a torque wrench set to 250Nm (185 lbf ft), over-check
the torque of the front subframe left-front bolt.

9.

NOTE: 5.0L Supercharged only.
Refer to Workshop Manual section 501-02 and install the
radiator splash shield.

10. Lower the vehicle.

Update Prior to Sale Notice UPS4812
Affected VIN List
RETAILER CODE / NAME

VIN

2103 Jaguar Bethesda

S60431

5427 Madison Jaguar

S60303

5544 Cherry Hill Classic Cars

S60875

5686 Jaguar of Troy

S60435

5692 Jaguar Wichita

S60325

5756 Imperial Motors Jaguar of Lake Bluff

S60834