NHTSA ID Number: 10064199
Manufacturer Communication Number: LI82.85-P-053600
TSB/Document Date: 2016-05-09
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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TSB/Document ID: LI82.85-P-053600
Replacement Service Bulletin Number:
MFR Communication Date: 2013-01-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
•
COMAND Online: The COMAND unit starts up and switches itself off again after a short time. A cyclic reset occurs.
Topic number
Ll82.85-P-053600
Version
2
Design group
82.85 Navigation and communication systems (CNS,
ICS, COMAND, FleetBoard)
Date
01-30-2013
Validity
MODEL 166, 172, 204, 246 with code 512 (COMAND
Online with DVD changer) or code 527 (COMAND Online) and code 802 (Model year 2012)
MODEL 207, 212, 218 with code 512 (COMAND Online
with DVD changer) or code 527 (COMAND Online) and
code 088 (Control code for NTG4.5)
Reason for change
Correction ofTelematics CD version to be used
Reason for block
Complaint:
The COMAND unit (A40/3) performs resets by itself and can only be operated for short periods.
Note: The complaint occurs only when CDs/DVDs are loaded.
Cause:
If there are CDs or DVDs in the COMAND unit (A40/3), the cause may be an implausible track database.
Remedy:
Do not replace the COMAND control untt (A40/3). Perform software update of COMAND control unit (A40/3).
1. After a reset the COMAND unit (A40/3) can be operated again for a moment. In this moment the "Eject" button
should be pressed in order to eject the CDs/DVDs in the drive. The resets no longer occur when the CDs/DVDs have
been removed.
2. Export the customer's data from the COMAND unit (A40/3) onto an SD card (see attachment for instructions)
3. Perform a reset of the customer's data (important: all the customer's data, such as navigation destinations, address
book entries etc. will be lost)
4. Update the COMAND software to software release 11137.02 or higher using Xentry Diagnostics Available since Telematics CD 11/2011 (A 172 827 40 59) or newer.
5. Reinstall the customer's data saved on the SD card back onto the COMAND unit.
Attachments
File
Designation
Kundendatenreset.pdf
Anleitung zum export/reseVimport von Kundendaten
manual customer data reset.pd!
Manual for export/reseVimport of customers data
01-30-2013 5:27 PM
©Copyright Daimler AG
DARKRAE
Page 1/2
•
}{ENT RY
Symptoms
Communication/information I Entertainment I Radio I Nonfunctional
Communication/information I Entertainment I Overall system/system error I System starts up at random
Communication/information I Entertainment I Overall system/system error I System shuts down completely and then
restarts
Communication/information I Entertainment I Overall system/system error I System shuts down at random
Communication/information I Entertainment I Overall system/system error I System cannot be operated/audio and video present
Communication/information I Entertainment I Radio I Device unavailable
Communication/information I Entertainment I Overall system/operation I Button nonfunctional
Communication/information I Entertainment I Audio/COMAND controller I Nonfunctional
Communication/information I Entertainment I Radio I Turns on without obvious cause
Communication/information I Entertainment I Radio I Goes off without obvious cause
Work units
Op. no.
Operation text
Time
Damage
code
Note
87100ZZ
Head unit - total failure
Validity
Vehicle
Engine
B (246)
•
•
•
•
GL (166)
•
•
•
•
•
•
•
•
M (166)
•
•
SLK (172)
•
•
c (204)
CLS (218)
E (207)
E (212)
01-30-2013 5:27 PM
©Copyright Daimler AG
DARKRAE
Page 212
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