PIC5852A Service Bulletin/Repair Instructions

File in Section:
Service Bulletin
Bulletin No.:

Date:
PIC5852A

November, 2013
PRELIMINARY INFORMATION

Subject:
No Fob Detected Message All Other Functions Normal
Models:
2012 - 2014 Chevrolet Cruze

2014 Chevrolet Impala

2013 - 2014 Chevrolet Malibu

2010 - 2014 Buick Lacrosse

2011 - 2014 Buick Regal

2011 - 2014 Buick Verano

with Passive / Keyless Entry System (RPO ATH)

This PI was superseded to update model years. Please discard PIC5852.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern

A customer may comment that their fob functions properly opening trunk, locking or unlocking door, opening door or

trunk passively, but when attempting to start vehicle, "No Fob Detected" message is displayed. If the fob is placed in

the pocket the vehicle will start.
Recommendation/Instructions

It is possible the vehicle may have been shipped with or a dealer mistakenly added a "non-PEPS" fob to a "PEPS"

(Passive Entry Passive Start) vehicle. This can be confirmed by obtaining the part number from the body of the fob

behind the key blade and comparing to the Electronic Parts Catalog (EPC).
3413972
An alternate method would be to remove the battery cover and battery from the fob. With the blade of the key at 12

o'clock, look at the printed circuit board. A non-PEPS fob (right) will have words stamped on the circuit board at the 3

o'clock position. A PEPS fob (left) will have a stamping at the 6 o'clock position.
3413970
Replace the effected fob as required.

Note: Both PEPS and non-PEPS fobs are available with 5 buttons.
Warranty Information

For vehicles repaired under warranty use:

Labor Operation
Description
Labor Time
6410070
Key with Integrated Transmitter Replacement
Use Published Labor

Operation Time
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is

resolved without completing every step, the remaining steps do not need to be performed.

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