NHTSA ID Number: 10063930
Manufacturer Communication Number: 6-202USA
TSB/Document Date: 2016-05-09
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1. You own a 2005-2009 model year XJ affected by this issue;
2. You have paid to replace the Instrument Cluster for the concern described above;
3. The repair was performed before the date of this letter;
4. You have an original or legible copy of the paid repair order or invoice showing:
• Your name and address at the time of the repair
• A description of the concern reported
• Itemized parts and labor charges
• The vehicle model and year and the vehicle identification number
• The repair date
• Repair mileage
• Name and address of the authorized Jaguar retailer or licensed repair facility
If you have all of the above information, present it to the Service Manager at your authorized
Jaguar retailer and they will arrange reimbursement of your claim.
Please ensure that you retain copies of all of the paperwork supporting this claim. If the repairs
were performed by anyone other than a Jaguar retailer, the amount of reimbursement may be
limited by the amount you would have been charged to have your vehicle repaired by an
authorized Jaguar
retailer.
To avoid delays, please do not send the receipt to Jaguar Land Rover North America.
Moved or no longer own a Jaguar?
If you are no longer the owner of this vehicle, Jaguar would greatly appreciate the name and
address of the new owner, using the Information Change Form enclosed.
m
pl
e
What should you do if you have further questions?
Should you have any questions regarding this program or need assistance in locating your
nearest authorized Jaguar retailer, please contact the Jaguar Customer Relationship Center at:
o 800-4JAGUAR (800-452-4827)
You can also contact Jaguar by e-mail: Visit the web site http://www.jaguarusa.com and
send an email from the 'Contact Jaguar' section.
If you have the need to contact Jaguar by mail, please use the following address:
Jaguar Land Rover North America, LLC
ATTN: Customer Relationship Center
555 MacArthur Boulevard
Mahwah, NJ 07430
We appreciate your confidence in our product and wish to do everything we can to retain that
confidence. Jaguar in cooperation with your authorized retailer will strive to minimize any
inconvenience to you caused by this campaign.
Sincerely,
sa
Peter Pochapsky
Customer Experience Manager
Service Action K134: Affected VIN / Instrument Cluster
Part Number List
VIN
IC PART NO.
VIN
IC PART NO.
VIN
IC PART NO.
G45258
C2C35139
H13071
C2C37031
H28038
C2C37031
G45782
C2C35139
H15966
C2C37031
H28537
C2C37035
G48252
C2C35139
H16000
C2C37031
H29033
C2C37031
H01582
C2C37031
H16433
C2C37031
H29082
C2C37031
H01644
C2C37031
H17041
C2C37034
H30129
C2C37034
H01670
C2C37031
H17184
C2C37031
H30466
C2C37031
H01847
C2C37031
H17664
C2C37031
H30561
C2C37031
H01927
C2C37031
H19449
C2C37031
H30660
C2C37031
H02337
C2C37031
H19652
C2C37031
H30887
C2C37031
H02375
C2C37031
H19676
C2C37031
H30984
C2C37031
H02929
C2C37031
H20303
C2C37031
H30985
C2C37031
H03151
C2C37031
H20717
C2C37031
H30988
C2C37031
H03460
C2C37031
H22294
C2C37031
H31020
C2C37031
H07504
C2C37031
H22488
C2C37031
H31124
C2C37031
H08010
C2C37031
H22854
C2C37031
H31131
C2C37031
H08184
C2C37031
H24004
C2C37031
H31169
C2C37031
H08943
C2C37031
H26095
C2C37031
H31386
C2C37031
H09471
C2C37031
H26113
C2C37031
H31397
C2C37031
H10032
C2C37031
H26176
C2C37031
H31400
C2C37031
H10136
C2C37031
H26539
C2C37034
H31402
C2C37031
H10700
C2C37031
H27269
C2C37031
H31488
C2C37031
H11371
C2C37034
H27592
C2C37034
H12744
C2C37031
H27818
C2C37031
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TSB/Document ID: 6-202USA
Replacement Service Bulletin Number:
MFR Communication Date: 2013-05-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION
MFR Component System:
MFR Component Subsystem:
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