Technical Service Bulletin
96 Audi Side Assist deactivates immediately after engine startup
96 13 51 2031095/4 February 15, 2013. Supersedes Technical Service Bulletin Group 96 number 13-49 dated
February 1, 2013 for reasons listed below.

Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4 Ingolstadt

2013

000001-178566

Audi Side Assist

A4 Neckarsulm

2013

000001-034458

Audi Side Assist

allroad

2013

000001-178566

Audi Side Assist

A5

2013

000001-045752

Audi Side Assist

RS 5

2013

900001-902000

Audi Side Assist

A5 CAB

2013

000001-008512

Audi Side Assist

Audi Q5

2013

000001-047862

Audi Side Assist

Condition
REVISION HISTORY
Revision

Date

Purpose

4

-

Revised Warranty (removed information that was no longer valid)
Revised Service (updated steps)
Revised header data (VIN breaks)

3

2/1/2013

Revised Service (added a missing word)

2

11/7/2012

Revised header data (added Q5)
Revised Service and Warranty (clarify procedure)

1

10/12/2012

Initial Release

 Audi Side Assist deactivates itself immediately after the engine starts.
 DTC C1115F2 (Lane change assistance control module 2 Function limitation due to insufficient voltage) is
logged in the lane change assistance control module, J769 (3C).

Page 1 of 3 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin
Technical Background
The lane change assistance control module, J769 (3C), checks voltage after each engine on cycle. During this
check, the voltage can be incorrectly reported which causes the DTC to set.

Production Solution
The software of the lane change assistance control module, J769 (3C), has been optimized to remove this
condition.

Service
The service solution is to use an SVM code to update the software in the lane change assistance control module,
J769 (3C).
1. Using VSD, check the software part numbers and software versions of the master and slave control modules
for the lane change assistance system. Record this information on a piece of paper. The slave information will
be labeled “Sub-Bus System”, and is listed below the master information.
a. For software part numbers 8T0907566B and 8T0907568B, no service update is available. There is no
known technical issue with these parts. Please contact the Technical Assistance Helpline for further
assistance. This TSB does not apply.
b. For all vehicles with software part numbers 8T0907566A and 8T0907568A, a software update is
available. Continue on to step 2.
2. If the software version of the master control module is 0040, update the lane change assistance master control
module via SVM using the instructions in step 4.
3. If the software version of the master control module is 0047, no software update is available. Please contact
the Technical Assistance Helpline for further assistance. This TSB does not apply.
4. SVM Update Instructions:
a. Follow all instructions in the attached TSB 2011732 00 Software Version Management (SVM), operating
instructions.
b. Update the lane change assistance control module using the SVM action code as listed in the table below,
if necessary.

Model

A5/S5/RS 5, A4/S4,
Audi Q5, Cabriolet,
allroad

Old Software
Part Number

8T0907566A

Old
Software
Version

0040

New Software
Part Number

8T0907566A

New
Software
Version

0047

SVM Action Code

3CA009

Page 2 of 3 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin
Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical
Service Bulletin is informational only.

Service Number:

9635

Damage Code:

0039

Labor Operations:

Software Update

Diagnostic Time:

Charge Battery

2706 8950

10 TU

Lane-change assist ECM
SW Check

9635 9999

40 TU

GFF for SW Update

0150 0000

Time stated on diagnostic
protocol (MAX 50 TU)

Road test prior to service
procedure

No allowance

0 TU

Road test after service
procedure (if calibration
was performed)

0121 0004

10 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2031095/4

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

Page 3 of 3 plus attachment
© 2013 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written
permission of the publisher.

Technical Service Bulletin
00 Software Version Management (SVM), operating instructions
00 12 32 2011732/9 February 7, 2012. Supersedes Technical Service Bulletin Group 00 number 10 – 02 dated
March 24, 2010 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All Audi

2002 on

Not Applicable

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

9

-

Revised header data (Added model years)
Revised Technical Background
Revised Service (Added image)

8

3/24/2010

Revised Technical Background
Revised Service (Added Response Codes section)

7

5/13/2009

Revised Service (Step 6)

6

12/15/2008

Revised Service (Step 3 – added information concerning use of wireless
VAS 5054A transmitter head)

5

11/17/2008

Revised Title to include Repair Group

4

10/21/2008

Revised Service (Step 3 – added information concerning Windows power
savings settings)

This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management
(SVM) software update for any TSB or Update.
Troubleshooting information is included in the Additional Information section.
Please refer to the upcoming TSBs covering detailed aspects of SVM. They will be listed under group “99”.

Technical Background
SVM was developed with the main goal of ensuring each Audi vehicle has the correct electronic control units with
the correct software versions installed when it leaves the dealership repair facility.

© 2012 Audi of America, Inc.

Page 1 of 10

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
SVM is a feature of GFF that has a subset of
functions or components as seen in Figure 1. These
functions are explained below. A VAS 5051B, VAS
5052A, or VAS 6150(A/B/C) diagnostic tool is
required to read out the vehicle control unit data and
send it to the SVM server (also called an “SVM
communication”).

Figure 1. Subset of SVM functions

1. SVM – Specified/actual comparison
Goal: This function is designed to ensure all electronic control units installed in the vehicle have the correct
part numbers, software versions, coding and parameterization. It will not suggest a control unit software
update. During this SVM communication, the part numbers and software versions of the actual control units
installed in the vehicle will be sent to the SVM servers. This “actual” data is then compared to the “specified”
data in the SVM database for a particular vehicle. The specified data stored on the SVM servers is also
referred to as the vehicle “reference”.
What an SVM Spec/Actual can do:
• Document any changes to an electronic control unit’s hardware/software part numbers, hardware/software
versions, and provide feedback to the user if these changes are accepted or rejected.
• When new parts are installed, it will also calculate coding changes or parameterization changes. If a
“hardware replacement suggestion” is given, then a conflict exists with the vehicle reference for that
control unit (i.e. SVM expects a different part number or software version for the control unit in question).
1

• As a rule, SVM will not allow a control unit with the same part number as the original part to be installed if
the new part contains an older software revision. In this situation, SVM will return a hardware change
2
suggestion . In these special cases a new vehicle reference must be manually set by an Audi Product
Support Engineer. Please contact the Technical Assistance Center Helpline if you suspect this is the
case.
2. SVM - Direct Input: SVM code for problem related update
Goal: This function performs any additional functions which cannot be performed with an SVM Spec/Actual.
Those functions include the following.
What an SVM code can do:
• Update the software in a flash-capable control unit if the SVM code is valid for the vehicle.
3

• After the software update is completed, an additional SVM Specified/Actual comparison will be performed
to calculate a new coding and/or parameterization and to document all control unit changes as a new
reference in the SVM database.
• SVM Codes should not be used to update a control unit without knowing the solution(s) the software
update provides. To update control unit software, the technician must first diagnose the condition in the
vehicle and find an applicable TSB that provides a valid SVM Code. Randomly trying out multiple SVM
Codes wastes time and can sometimes cause conflicts in the SVM database.
• SVM codes can also be used to document manual software updates to the vehicle’s systems, as in the
case with MMI Software Package (ZUG) updates. These types of updates are performed manually with a
CD/DVD/SDcard. An SVM code for an MMI update documents the changes in the SVM database and
provides coding and/or parameterization suggestions. It does not perform any software updates.
© 2012 Audi of America, Inc.

Page 2 of 10

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of