Technical Service Bulletin
00 Car wash brush bristles trapped in headlight to fender seam
00 12 40 2031473/1 October 31, 2012.

Model(s)

Year

VIN Range

A6

2012 - 2015

All

A7

2012 - 2015

All

Vehicle-Specific Equipment

Not applicable

Condition
Bristles from car wash are discovered
between headlight and front fender (Figure
1).

Figure 1. Car wash bristle stuck in body gap.

Technical Background
The vehicle design in the area around the headlights has a gap that, when the vehicle is washed in car washes
having a particular bristle angle and type, can trap these bristles in this area, tear away from the mechanism and
lodge in the gap between the headlight and fender.

Production Solution
Not applicable.

Service
Page 1 of 2
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Remove the bristle fragments from the headlight. Please explain the cause to the customer and suggest that they
change the car wash used.

Warranty
This damage is due to outside influence and is not covered by any Audi warranty.

Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with
your Parts Department and service manuals for the latest information.

Page 2 of 2
© 2012 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.