SB-12290 Service Bulletin/Repair Instructions

GM Bulletin No.: 12290

Date: November 2012
Service Bulletin
SERVICE UPDATE

SUBJECT:
Service Update for Inventory and Customer Vehicles

Front Seat Cushion Trim Retention

Expires with Base Warranty
MODELS:
2013 Cadillac XTS
This service update includes vehicles in dealer inventory and customer vehicles that

return to the dealership for any reason. This bulletin will expire at the end of the involved

vehicle's New Vehicle Limited Warranty period.

PURPOSE

This bulletin provides a service procedure to tighten the driver and front passenger seat cushion

trim on certain 2013 model year Cadillac XTS vehicles. Customers may report that the trim on

the front corners of the seat cushion is loose and potentially bunching or wrinkling.

This service procedure should be completed as soon as possible on involved vehicles

currently in dealer inventory and customer vehicles that return to the dealer for any type

of service during the New Vehicle Limited Warranty coverage period.

VEHICLES INVOLVED

All involved vehicles are identified by VIN in the Global Warranty Management System –

Investigate Vehicle History Application. Dealership technicians should always check this site to

confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is

important to routinely use this tool to verify eligibility because not all similar vehicles may be

involved regardless of description or option content.

Additionally, a list of involved vehicles currently in dealer inventory is available on the “Service

Update Bulletin Information” link under the “Service” tab in GM GlobalConnect (US) or attached

to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that

return for service, for any reason, and are still covered under the vehicle's base warranty should

also be checked for vehicle eligibility.
Copyright 2012 General Motors. All Rights Reserved.
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November 2012
Bulletin No.: 12290
PART INFORMATION

Parts required to complete this service update are to be obtained from General Motors

Customer Care and Aftersales (GMCC&A). Please refer to your “involved vehicles listing”

before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order.

In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

Part Number

06616858

11611745
Description

RING,HOG

RETAINER,D/SEAT CUSH CVR
Quantity/Vehicle

2

2
SERVICE PROCEDURE

Re-secure the front corners of BOTH front seat cushion covers by adding a retaining clip to the

outboard side and a hog ring to the inboard side of each seat following the steps below:

1.
Position the affected seat fully rearward and the seat cushion fully upward.
2910856
2.
Remove the front seat adjuster finish cover (1). Refer to Driver or Passenger Seat Adjuster

Finish Cover Replacement in SI.
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November 2012
Bulletin No.: 12290
2910858
3.
Starting the outboard side repair, remove the front screw (1) retaining the seat cushion

outer finish panel (2) and detach the front half of the panel from the seat frame.
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Note: Some seats may have a single hog ring (1) at either or both front corners of the seat.


For the outboard corner repair, it will be necessary to remove this hog ring to fully release

the J-channel from the seat frame.

For the inboard corner repair, leave the existing hog ring intact.
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November 2012
Bulletin No.: 12290
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4.
Fully release the outboard front corner seat cushion cover J-channel (1) from the seat

frame.
5.
Add a retaining clip to the outboard front corner of the seat, completing the following steps:
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5.1. Fold the J-channel back under the cover fabric material, but do not attach to the frame.

Note the location of the bottom edge of the channel through the material.
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November 2012
Bulletin No.: 12290
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5.2. Using a utility knife or similar tool, cut a slit in the material fabric along the bottom edge

of the J-channel, about half the width of the channel.

5.3. Reinstall the J-channel to the front corner of the seat frame.
2965484
Note: A cross section of the clip installation is shown in the illustration above. Ensure the clip (1)

is inserted through the slit (2) in the seat material (3), between the foam (4) and the seat frame

(5), capturing the material and J-channel (6).
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November 2012
Bulletin No.: 12290
2965483
5.4. Install one of the seat cushion cover retainers (1) to the seat, pushing one leg through

the slit in the fabric and the other over the seat frame, capturing the J-channel against

the frame.
2968977
Note: The graphic above shows the original (1) and the added hog ring (2) on the passenger

front seat.

6.
Add a hog ring, or equivalent, to the inboard front corner of the cushion cover and Jchannel. Snap the hog ring around the front end of the J-channel and the seat frame as

shown in the graphic above.
Page 7
November 2012
Bulletin No.: 12290
2910858
7.
Reposition the outer finish panel (2) to the seat frame and install the front retaining screw

(1).
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8.
Reinstall the front seat adjuster finish cover. Refer to Driver or Passenger Seat Adjuster

Finish Cover Replacement in SI.
Page 8
November 2012
Bulletin No.: 12290
2910874
9.
Verify proper retention and appearance of the seat cushion cover as shown above.
10. Repeat Steps 1-9 on the opposite side front seat.

WARRANTY TRANSACTION INFORMATION

Submit a transaction using the table below.

Labor

Code

V2713
Description

Add Clips/Hog Rings to Driver and Passenger Front Seat Cushion Covers
Labor

Time

0.8
DEALER PROGRAM RESPONSIBILITY

Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your

facility for service in the future, and the vehicle is still covered under the New Vehicle Limited

Warranty, you must take the steps necessary to be sure the service update correction has been

made before selling or releasing the vehicle.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that

may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools,

equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to

your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
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