T-SB-0078-13 Service Bulletin/Repair Instructions

®TOYOTA

Technical Service Bulletin
June 7, 2013
T-SB-0078-13
Back-up Camera Displays Incorrect Language in Spanish

or French

Service

Category
AudioNisual/Telematics
Section
Park AssisUMonitoring
Market
Toyota Supports ~

ASE Certification
'W
USA
Applicability

YEAR(S)
MODEL(S)
2013
RAV4
ADDITIONAL INFORMATION
Introduction
Some 2013 model year RAV4 vehicles may exhibit unusual operation of the back-up camera. When

the multi-information display unit language is set to Spanish, it may display messages in French.

When the language is set to French, it may display messages in Spanish. A software update has

been issued to address this condition.

Production Change Information
This bulletin. applies to vehicles produced BEFORE the Production Change Effective VINs shown

below.

MODEL
PLANT
RAV4
TMMC
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
4WD
2T3BFREV#DW011134
2WD
2T3YFREV#DW007200
Warranty Information

OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
-
-
-
-
Required Tools & Equipment

SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
USB Drive Firmware Update - Fujitsu Ten*
01007-FJTSU -1 3A
1
* Essential SST.
NOTE

Additional SSTs may be ordered by calling 1-800-933-8335.
© 2013 Toyota Motor Sales, USA
Page 1 of 5
@TOYOTA
June 7, 2013
T-SB-0078-13
Page 2 of 5
Back-up c,mera Displays Incorrect Language in Spanish or French
Repair Procedure
1. Turn the ignition switch to the ACC position.

2. Ensure that the audio function is turned off and

that the screen reads "Audio Off'.
Figure 1.
3. Press and hold the CAR button.
Figure 2.
4. While holding the CAR button, operate the ILL (light control) switch in the following sequence:

.OFF - ON - OFF - ON - OFF - ON - OFF
5. The Service Information screen will appear.
Figure 3.
© 2013 Toyota Motor Sales, USA
I ---
@TOYOTA
Page 3 of 5
June 7, 2013
T-SB-0078-13
Back-up Camera Displays Incorrect Language in Spanish or French
Repair Procedure (Continued)
6. Select the Program Update button.
Figure 4.
7. The Program Update screen will appear with the

message "Insert Update Disc".
Figure
8. Insert the USB Drive into the USB port of the

vehicle.
Figure 6.
9. Press the OK button once it becomes selectable.
Figure 1.
s.
NOTE
If the OK button fails to become selectable,

remove and reinsert the USB Drive.
Update Disc Dttfdion
Press "OK" 10 start opdttmg

J>lea~do not twn off ACC

until
© 2013 Toyota Motor Sales, USA
@TOYOTA
T-58-0078-13
June 7, 2013
Page 4 of 5
Back-up Camera Displays Incorrect Language in Spanish or French
Repair Procedure (Continued)
10. Confirm that the New Version number reads

"01.0403' and then press the SELECT button.
...

.-..
Figure 8.
MAIN
11. Press the OK button.
Figure 9.
Press "OK" to update program
- ...

nB!I
Please oo not turn off ACC
until update is coroiilet&l.
12. The "MAIN Module Version Up" will appear.
Figure 10.
Updating Program
- ....

Please do not turn off ACC

until update is completed
••. ·········-········

13. Ensure that the progress bar moves from left to

.right as the update proceeds.
············-···········•.:!
Figure 11 .
NOTE

Do NOT attempt to turn off the power during

the update or the update will FAIL. The update

may take 5 minutes to complete.
© 2013 Toyota Motor Sales, USA
Updating Program
..
Please do oot turnoff ACC

untl update is coroiileted.
@TOYOTA
T-SB-0078-13
June 7, 2013
Page 5 of 5
Back-up Camera Displays Incorrect Language in Spanish or French
Repair Procedure (Continued)
14. Once the update is complete, the message

"Updating Complete" will appear on the screen.
Figure 12.
15. Press the OK button.
Figure 13.
16. The message "Please turn off ACC and restarf'

will appear.
Figure 14.
17. Turn the ignition switch to OFF and then wait for at least 1 minute before turning it back on.

NOTE

Wait for AT LEAST 1 minute after turning the power OFF, or the update may not be effective.
18. Confirm that the back-up camera now displays in the correct language by changing the language

to French and Spanish and checking for normal operation of the back-up camera.
© 2013 Toyota Motor Sales, USA

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