T-SB-003-14 Service Bulletin/Repair Instructions

@TOYOTA

Rev2
T-SB-0003-14
Technical Service Bulletin
January 14, 2014
Entune Audio Head Unit Software Update {Fujitsu Ten)

Service

Category
AudioN isual/Telematics
Section
AudioN ideo
Market
USA
Toyota Supports ~

ASE Certification ~
Applicability

Y EA R(S)
MODEL(S)
2014 - 2015
Camry, Camry HV,
ADDITIONAL INFORMATION
Corolla, RAV4

REVISION NOTICE

December 16, 2014 Rev2 :

• Applicability has been updated to include 2015 model year applicable vehicles.

• The entire bulletin has been updated.

July 31 , 2014 Rev1 :

• Applicability has been updated to include 2014 model year Camry, Camry HV, and

RAV4 vehicles.

• The entire bulletin has been updated.

Any previous printed versions of this bulletin should be discarded.
Introduction

Some 2014 model year Corolla vehicles equipped with Entune ™ Aud io (vers ion BU.26.42) or

Entune ™ Premium Audio (version A U.26.6 1) may exhibit one or more of the following conditions:
• Apps screen displays after re-route (Entune TM Premiu m Audio only)

• Voice command system freezes during phonebook transfer

• Voice comma nd system freezes w hen radio is in XM mode

•
Bluetooth® is inoperati ve while using Apps
•
Sent S M S message continu ally appears on display audio for BlackBerry® devices (Q 10 & Z 10)
© 2014 Toyota Motor Sales, USA
Page 1 of 18
@TOYOTA
T-SB-0003-1 4
Rev2
January 14, 201 4
Page 2 of 18
Entune Audio Head Unit Software Update (Fujitsu Ten)
Introduction (Conti nued)
Some 2014 model year Corolla and RAV4 vehicles equipped with EntuneTM Audio (version BU.30.05

& BU.30 .25) , EntuneTM Audio Plus (version DU.35.08), or Entune TM Premium Audio (version

AU.30.08 & AU.35.05) may exhibit one or more of the following conditions:

• Voice command system freezes when voice command is used right after ignition is ON

(Entune TM Premium Audio only)

•
Entune T M function is inoperative (Entune TM Premium Audio only)
• Cover art does not match with HD Radio TM music playing (Entune TM Premium Audio only)

•
Music cannot be selected via voice command system (Entune TM Premium Audio only) when a

device has more than 15,000 songs
• XM preset channels are removed (Entune TM Premium Audio only)

•
Radio freezes after inputting a certain address in navigation destination

(Entune TM Premium Audio only)
•
Bluetooth® connection is dropped
•
Phonebook does not transfer
•
Browse button does not appear in Bluetooth® Audio
•
Bluetooth® connected device cannot be changed
• Voice command system is inoperative after deleting all contacts

•
Connected Bluetooth® device cannot be deleted
•
User setting is deleted
Some 2014 model year vehicles equipped with EntuneTM Aud io (version BU.30.18, BU.30.27 ,

BU.30 .21 , BU.30 .31 ), Entune TM Audio Plus (version DU.35.16), or Entune ™ Premium Aud io

(version AU.30.26 , AU .30.51 , AU .36.66 , AU.35.16 , AU.35 .17) may exhibit one or more of the

following conditions:

• Cover art does not change when chang ing songs on Bluetooth® Audio (Entune TM Audio,

Entune TM Premium Audio only)

• Audio automatically becomes "Audio off," disconnects Bluetooth® automatically, or won 't

automatically play

•
Bluetooth® Audio volume fluctuates or goes back to default setting or becomes louder

for an instant
• Won't display Playlist in browse properly

• Won't recognize the music title in iPod ™
© 2014 Toyota Motor Sales, USA
@TOYOTA
T-S B-0003-14
Rev2
January 14, 2014
Page 3 of 18
Entune Audio Head Unit Software Update (Fujitsu Ten)
Introduction (Continued)
•
No sound on iPod™ Video while time count on the video is progressing correctly
• Could not playback CD

• A loading screen continues being displayed at the time

• Continuously reboots

• Radio screen changes to an arbitrary rear camera screen wh ile driving

• Added App is not added at end of the Apps list
• Mandatory update pop-up appea rs after Bluetooth® is disconnected

• Unit freezes or no response when using voice command

• Buttons and rad io screen related to Phone and Apps won't respond

• Voice command shuts down in the middle or no guidance at all

• Vo ice command initializatio n not completed or takes long time to complete initializing

• Music Voice Recognition is not avai lable (Entune TM Audio, Entune TM Premium Audio only)

• Won't display emai l or text message properly (no body text, no line break, shows the same

message twice)

•
Incoming email or text message shown after email has already been viewed in

Messages screen
•
"Text to speech" readout doesn 't work or slow response, and volume does not change
• Old email or text message is included in new contents when incoming mail message is

read aloud

• Audio system sound does not MUTE during emai l reading aloud

• Weather map will not open , only beeps

• There is no car cursor on the simple map traffic screen

• Won't display Phone call list properly

• Won't go to Map screen or no map on Home screen (Entune TM Premium Audio only)

• Navigation re-route pop-up comes up continuously (Entune TM Premium Audio only)

• No map is displayed with new vehicles (Entune TM Premium Audio only)

•
"i" button is displayed when navigation route guidance is not used (Entune TM Prem ium

Audio only)
• Radio screen goes blank or freezes occasiona lly while using navigation fun ction (Entune TM

Premium Audio only)

© 201 4 Toyota Motor Sales, USA
@TOYOTA
T-SB-0003-14
Rev2
January 14, 2014
Page 4 of 18
Entune Audio Head Unit Software Update (Fujitsu Ten)
Introduction (Continued)
• One Shot Address Entry doesn't work sometimes (Entune TM Premium Audio only)

• Unit freezes when searching route to home memorized in preset memory

(Entune TM Premium Audio only)

• When certain destination/route is set, estimated arrival time shows blank

(Entune TM Premium Audio only)

• Cannot delete characters in POI search (Entune ™ Premi um Audio only)

• Shows "Would you like to set this destination on the freeway" even when destination is not

on freeway (Entune TM Premium Audio only)

• HD Traffic™ does not display (Entune™ Audio Plus only)
Some 2014 model year vehicles equipped with Entune ™ Audio Plus (version DU.70.09) or Entune ™

Premium Audio (version AU.70.09) may exhibit one or more of the following conditions:

• A ringtone does not sound when phone call is received during route guidance (Entune TM

Premium Audio only)

• Voice command was cancelled unexpectedly (Entune TM Audio Plus, Entune ™ Premium

Audio only)

•
"Yes" button is grayed out in the Bluetooth® Call Confirm screen (Entune ™ Audio Plus, Entune TM

Premium Audio only)
• Connected phone does not show as connected (Entune ™ Audio Plus, Entune TM Premium

Audio only)

•
"Connecting" message for text message does not go away when phone is already connected

(Entune ™ Audio Plus, Entune TM Premium Audio only)
• Cache radio is rewound by itself after voice command usage (Entune ™ Premium Audio only)

• Touch screen button is unresponsive on Entune TM caution screen (Entune TM Audio Plus,

Entune TM Premium Audio only)

• Some text messages are not displayed on the screen (Entune ™ Audio Plus, Entune TM Premium

Audio only)

• In Home screen , full screen of Entune ™ audio app is not shown (Entune ™ Audio Plus,

Entune TM Premium Audio only)

• Radio takes time to read out messages after "Show my message" voice command is recognized

• Voice command cannot be recognized during map route guidance (Entune ™ Premium

Audio only)

•
Incorrect destination is set when voice command is used (Entune TM Prem ium Audio only)
© 2014 Toyota Motor Sales. USA
®TOYOTA
T-SB-0003-14
Rev2
January 14, 2014
Page 5of18
Entune Audio Head Unit Software Update (Fujitsu Ten)
Introduction (Continued)
• Some audio sources are not displayed when voice command is used (Entune TM Audio Plus,

Entune TM Premium Audio only)

• Weather of some cities is not displayed when voice command is used (Entune TM Audio Plus,

Entune TM Premium Audio only)

• Voice command for music is not recognized (Entune TM Audio Plus, Entune TM Premium

Audio only)

• Some Play lists cannot be chosen when voice command is used (Entune TM Audio Plus, Entune TM

Premium Audio only)

• Radio freezes when voice command is used (Entune TM Aud io Plus, Entune TM Premium

Audio only)

• Blank radio presets are not skipped with steering wheel switch (Entune TM Audio Plus, Entune TM

Premium Audio only)

• Destination cannot be set (Entune TM Premium Audio only)

• Distance to traffic incident is shown incorrectly (Entune TM Prem ium Audio only)

• Intersection map is not displayed (Entune TM Premium Audio only)

• Traffic incident icon is not displayed (Entune TM Premium Audio only)

• Radio freezes with navigation operation (Entune TM Premium Audio only)

• Touch screen becomes unresponsive after setting destination nearby and pop-up screen of

"You are nearby" is displayed (Entune TM Premium Audio only)

• Arrival time shows incorrectly after destination is set (Entune TM Premium Audio only)

• Radio reboots with navigation operation (Entune ™ Premium Audio only)

• Along My Route POI search does not show any results (Entune TM Premium Audio only)

• Traffic information icon is not displayed after returning from future time prediction to current

time (Entune TM Premium Audio only)

• Traffic event icon disappears after going to traffic forecast (Entune ™ Prem ium Audio only)

• Traffic information is not displayed (Entune TM Prem ium Audio only)

• Doppler traffic is not displayed after removing map SD card and reinserting it (Entune™

Premium Aud io only)

• Traffic event does not display intermittently (Entune TM Premium Audio only)

• HD Traffic™ does not display at times (Entune™ Premium Audio only)
© 2014 Toyota Motor Sales, USA
@TOYOTA
Rev2
T-SB -0003-14
January 14, 2014
Page 6 of 18
Entune Audio Head Unit Software Update (Fujitsu Ten)
Introductio n (Continued}
Some 2014 - 2015 model year vehicles equipped with Entune TM Audio (version BU.70.06), Entune TM

Audio Plus (version DU.70.26), or Entune ™ Premium Audio (version AU.70.28) may exhibit one

or more of the following conditions :

• A part of music information of the who le album is not displayed when album art is pressed

•
Revised Quick Reply message goes back to default after key cycle
•
Device names in Bluetooth® setup screen are grayed out
• Bluetooth® is disconnected and does not reconnect automatically

• Pronunciation of French name streets is incorrect

• HD Traffic™ does not display

• Voice command cannot be used and keeps saying "voice recognition initializing" (Entune TM

Premium Audio only)
Some 2014 - 2015 model year vehicles equipped with Entune TM Aud io (version BU.38.11 or

BU.70.25), Entune™ Audio Plus (version DU.70.31) , or Entune ™ Premium Audio (AU.70.33 or

AU .38.32) may exhibit one or more of the following co nditions:

• Voice command ca nnot be used and keeps saying "voice recognition initializing" (Entune TM

Audio Plus only)

• Browse button is not displayed on Bluetooth® Audio screen

• Rad io freezes during phonebook transfer

Updated system software is now available to address these cond itions. Follow the repa ir procedure

in this bulletin to install the latest software version .

Production Change Information
This bulletin applies to:

• 2014 Camry and Camry HV vehicles equipped with Entune T M Audio and Entune TM Premium

Audio System produced AFTER the Production Change Effective V INs shown below.

MOD EL
PLA NT
PRODUCTION CHANGE EFFECTIVE VIN
4T1BF 1FK#EU 352836
Camry
TMMK
4T1BF 1FK#EU772337

4T1BK1 FK#EU025425

4T 1BK1 FK#EU543812
Camry HV
SIA
4T48F1FK#ER373319
TM MK
4T1801 FK#EU1 10949
© 2014 Toyota Motor Sales, USA
@TOYOTA
T-S B-0003-14
Rev2
January 14, 2014
Page 7 of 18
Entune Audio Head Unit Software Update (Fujitsu Ten)
Production Change Information (Continued)
• 2015 Camry and Camry HV vehicles equipped with Entune TM Audio and Entune TM Premium

Audio System

• 2014 - 2015 Corolla vehicles equipped with Entune TM Audio and Entu ne ™ Premium

Audio System.

• All 2014 - 2015 RAV4 vehicles.

Warranty Information

OP CODE
DESCRIPTION
MODEL
TIME
Software Update
Corolla
RAV4
T1
T2
87
74

12 3

SaleBestseller No. 1

VDIAGTOOL Bidirectional Scan Tool VD70 Lite, OBD2 Scanner Diagnostic Tool with 31+ Resets, 2026 Scanner for Car, Full System Scan, CAN FD & DoIP, Free Update

Affordable Solution for Professional-grade Car Diagnostics & Repair: As the budget-friendly OBD2 scanner under $300, the VD70 Lite car diagnostic tool offers 31+ hot resets, full bi-directional controls with 4000+ active tests, all system diagnostics, 8-in-One live data graphing (export as CSV Export/Recording/Playback), CAN FD & DoIP protocols, and long-term free update. Additional features include Auto VIN & Auto Scan, diagnostic report sharing/printing, with coverage for over 10,000 vehicle models worldwide, suitable for DIYers, Car Owners, Technicians, and Mechanics on car repairs and maintenance tasks.
OBD2 Scanner with Full Bi-directional Control: The Bidirectional scan tool VIDAGTOOL VD70 Lite performs 4000+ active tests that can send execution commands to the ECU module and identify the repair status, covering for windows, doors, ABS, valves, wipers, headlights, rear mirrors, sunroof,and more in-vehicle components. This bidirectional OBD2 scanner is a must-have diagnostic tool for auto technicians and mechanics on a budget! The available function tests vary by model—please check compatibility via vdiagtool2 @ outlook . c o m before purchase.
OE All Systems Diagnostics & 8-IN-One Data Graphing: VD70 Lite is a dealer-level car scanner diagnostic tool with Auto VIN that can do in-depth diagnostics for 100+ modern car brands, covering all systems including engine, transmission, airbag, ABS, ESP, TPMS, radio, etc, to read/clear code, view live data, freeze frame, and read ECU info. This advanced OBD2 Scanner with 8-in-one data graphing and detailed diagnostic reports makes data viewing more intuitive, ensures quickly accurate repairs by identifying issues, and easily masters the car situation.
Stay Ahead with 31+ Reset for Faster & Easier Repairs: VDIAGTOOL VD70 Lite scanner for car meets almost all daily maintenance needs for both home mechanics and workshops as a professional automotive scan tool. It can perform Oil Reset, ABS Bleed, Crank Sensor Relearn, Idle Relearn, Injector Coding, Window Initialization, HVAC Calibration, Suspension Calibration, Throttle Matching, etc, ensuring efficient repairs and complete maintenance. Besides, long-term free updates keep its functionality and broad vehicle compatibility up to date. Functions vary by model, please send us the Vehicle Model, Year, VIN for compatibility before purchase.
150+ Models, 10000+ Car Coverage & 22 Languages：As a powerful car computer diagnostic tool, VD70 Lite helps you to quickly troubleshoot issues for 95% of US, European, and Asian vehicles. Supporting 22 languages makes it a global car diagnostic scanner for auto mechanics worldwide without language barriers. Note: Simply provide your tool’s S/N and reach out to vdiagtool2 @ outlook . c o m to change the menu language.

Bestseller No. 2

Bidirectional Scan Tool VDIAGTOOL VD80 BT, 2026 Topology Mapping OBD2 Scanner for Car, 8" Wireless Full System Diagnostic Tool with 42+ Resets, ECU Coding, FCA AutoAuth, CAN FD/DoIP, 3 Years Update

Smarter Diagnostics, Broader Coverage, Greater Value Than $1,000+ Tools: The game-changing VD80BT OBD2 scanner delivers 4000+ active tests, 42+ hot services, advanced ECU coding, PMI & V.A.G Guided—all in one scanner for car. With OE-level full system scan and intelligent topology mapping that cuts diagnostic time by up to 50%, you'll work smarter and faster. Supporting FCA AutoAuth, CAN FD & DoIP protocols, this car scanner covers over 10,000 vehicle models worldwide. Built for serious pros and DIYers, it features 8" HD screen & 4+64GB storage, 7.3V fast charging with long-lasting battery, and 33–66ft stable wireless connection—making it the most complete diagnostic solution you’ll ever own
Intuitive Topology Map, Fast Locate Faults: Why waste time clicking module by module? VD80BT car diagnostic scanner takes diagnostics to the next level with its intuitive Topology Map—a premium feature usually found in $1000+ obd scanner. With one tap, it performs all system scan and presents all modules and DTCs in a clear, color-coded layout, boosting diagnostic efficiency by up to 200% and helping you locate issues instantly and reduce repair time and costs. Whether you're a pro boosting efficiency or a beginner learning diagnostics, this obd2 scanner diagnostic tool makes fault-finding faster and smarter for you. Note: varies by vehicle model, please check compatibility before purchase
Wireless Connectivity Simplifies Bi-Directional Control: With 4000+ active tests, including throttle reset, window calibration and solenoid check, VD80BT bidirectional scan tool lets you diagnose and verify functions faster, smarter, and more efficiently. This scanner for car redefines flexibility in bi-directional control through a fully wireless connection, freeing you from the constraints of wired car diagnostic tool in the workshop. Imagine actively controlling components like the A/C clutch, fuel injector, ABS pump, or radiator fan within a wireless range of 33–66ft around the vehicle—all while enjoying stable, high-speed wireless diagnostic and real-time data monitoring
42+ Hot Services, One Powerful Scanner for Car: Why pay a shop $100 just to reset a light? VD80BT car scanner diagnostic tool gives you 42+ hot services from basic resets to advanced maintenance tasks like Crank Sensor Relearn, Injector Coding, ABS Bleeding, Oil Reset, Throttle Relearn, EPB, BMS Reset, Tire Size Reset and more. Plus, it offers 100+ vehicle-specific features including Idle Relearn, VIN Write, Brake Fluid Replacement, Fuel Trim Reset, ABS Initialization and more. Whether you’re resetting TPMS or fixing a stubborn SAS, this car computer diagnostic reader delivers shop-grade precision at a fraction of the cost. Varies by model. Send VIN to verify compatibility before purchase
OE-Level Full System Diagnostics in Your Hands: Dominate diagnostics like a dealership with VD80BT scan tool for all vehicles, delivering factory-grade scanning for aLL systems—including ABS, SRS, ECM, TCM and more. View up to 8 PID graphs simultaneously to quickly catch intermittent issues and troubleshoot with confidence. Easily read and clear DTCs, retrieve freeze frame data, and run active tests for faster, more accurate repairs. It’s like having a dealership-grade scan tool in your pocket, complete with data playback and CSV export for in-depth analysis. Stop guessing and start fixing with surgical precision—professional diagnostics made simple and portable. Check compatibility Please

Bestseller No. 3

OBD2 Scanner Diagnostic Tool VDIAGTOOL D200, Wireless Bidirectional Scan Tool-Lifetime Free Updates, 26 Resets (Unlockable 49+), Full System Car Code Reader OBD2 Scanner Bluetooth for iOS & Android

【OE-Level Full System Diagnostics-Lifetime F*REE Software Updates】The VDIAGTOOL D200 OBD2 Scanner for cars is a all system bidirectional scan tool that enjoy lifetime f*ree software updates, delivers complete system coverage. reading/clearing codes across engine, transmission, ABS, SAS, EPB, TPMS plus full access to body, chassis, powertrain and all control modules. This D200 Bidirectional car scanner works with most 1996+ OBD2 gasoline and hybrid cars and light trucks. It does NOT support pure electric and heavy-duty trucks. PLEASE CHECK COMPATIBILITY BEFORE ORDERING or Contact us with VIN to confirm compatibility.
【Supports OBD2 Full Functions-ZERO Subscription Fees】D200 Bidirectional OBD2 Scanner is a upgarde of universal car code reader. It supports OBD2 full functions to help you turn off the annoying instrument fault indicator, such as read/clear codes, O2 sensor test, I/M readiness, on-board monitor test, datastream, freeze frame, E-VAP system test, and retrieve vehicle information. This professional obd2 scanner diagnostic tool can full access to diagnostics, reset tools and maintenance features with a single payment. NOTE: The fault code can only be cleared after the vehicle's malfunction has been repaired; please ensure the vehicle issue is fixed before clearing the code.
【D200 Hidden 2 Advantages: 1. $169 Expandable 49+ Advanced Resets. 2. $199 Get J2534 P*a*s*s-Thru Programming】Your core car diagnostics and 26 reset remain lifetime f*ree for everyday maintenance. When you need deeper repair capability, upgrade with 3-year access for $169 in Store on VDIAGTOOL App, gaining 49+ advanced resets. D200 configured with J2534 hardware, upgrade only when you need without replacing the entire device. You also can Lifetime Unlock for $199 in Store one-time, perform module programming, software re~flashing and ECU data updates directly. Supports 17+ major brands, including for BMW, for Audi, for GM, for Ford and more. Note:D200 does‘t provide any OE software.
【Full Bidirectional Control / Active Tests】The D200 car scanner diagnostic tool is a true bidirectional scan tool that lets you send commands directly to the vehicle’s ECU for active tests. Quickly test fuel pumps, relays, solenoids, injectors, cooling fans, windows, sunroofs and more to verify operation instantly. Get dealership-level diagnostic control at a fraction of the cost (ofter $100-200$ per diagnostic visit), reduce guessworkand confirm repairs faster, avoid unnecessary parts replacement, towing fees and wait times.
【26 F*ree Essential Reset & Relearn Functions – Everyday Maintenance Made Easy】Handle common maintenance and repair jobs without visiting the shop. The D200 code readers & scan tools includes 26 f*ree high-demand reset functions, including Oil Reset, EPB Service, SAS Calibration, ABS Brake Bleeding, Throttle Relearn, Injector Coding, Headlight Adjustment, Tire Size Reset and more. Perfect for home car owners, mechanics and DIYers – just plug and diagnose anytime, anywhere! Note: Service functions vary by vehicle model—please confirm compatibility.

This product presentation was made with AAWP plugin.

Last update on 2026-05-13 / Affiliate links / Images from Amazon Product Advertising API

Buffer Email Facebook Flipboard Hacker News LinkedIn Messenger Mix Pinterest Print Reddit SMS Telegram Tumblr X VK WhatsApp Line Xing Threads Bluesky Copy Mastodon Nextdoor