Technical Service Bullet in

S-SB-0034-13

E:9 ·= :i c= I CJ r1

September 9, 2013

Ticking Noise from Rear Package Tray
Service
Category
Section

Vehicle Exterior
Body Structure

Market

USA

Scion Supports ~
ASE Certi f i ca t ion~

Applicability
YEAR(S)

MODEL(S)

ADDITIONAL INFORMATION

2013

FR-S

WMl(s) : JF1

Introd ucti on
Some 2013 model year FR-S vehicles may experience a ticking noise coming from the driver or
passenger side of the rear package tray sheet metal while driving over rough surfaces. This is
caused by spatter that is created during the weld process rubbing in between the sheet metal layers
at specific weld points. FollOvV the Repair Procedure in this bulletin to reduce the gap between the
sheet metal layers to address this condition.
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN shOvVn
below.
MODEL

PRODUCTION CHANGE EFFECTIVE VIN

Scion FR-S

JF 1ZNAA1 #01714778

Required Tools & Equipment
REQUIRED MAlERIAL

QUANlllY

Castle® EnduraTM Heavy Duty Penetrating Grease
REQUIRED TOOLS

QUANlllY

Ball Peen Hammer (16 oz.)

1

5 mm Hex Wrench

1

© 2013 Toy:ita Motor Sales , USA

Page 1 of 10

S-SB-0034-13

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September 9, 2013

Ticking Noise from Rear Package Tray

Warranty Information
OP CODE

REPAIR
PROCEDURE

801305

1

Adjust Rear Panel From Trunk
with Screwdriver*

0.2

Combo A

2

Adjust Rear Panel From Trunk
with Hammer*

0.2

Combo B

3

Adjust Rear Panel From Inside*

0.9

DESCRIPTION

TIME

OFP

T1

T2

SU003-01373

91

57

•Confirm the location of the noise and proceed to perform the applicable Repair Procedure . It may be necessary to
perform multiple Repair Procedures to address this condition.

APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.

Repair Procedure Overview

NOTE
It may be necessary to perform multiple repair procedures to address the condition.

1. Confirm the noise is coming from the Rear Package tray area.
HINT
Listen to the condition from the rear seat during a test drive to confirm the noise source.

2. Review Repair Procedure 1-3 before performing the repair to confirm the exact location of
the noise.
3. Perform the repair procedures in order and only if necessary.
4. If the noise continues after each repair procedure is completed , reconfirm the noise location
before completing the next repair procedure .
5. Confirm the repair with the vehicle reassembled .

© 2013 Toyota Motor Sales , USA

. S-SB-0034-13

September 9, 2013

Ticking Noise from Rear Package Tray

Repair Procedure 1

1. Test drive the vehicle to confirm that a noise is
coming from the rear package tray area circled
in Figures 2 and 3.

Figure 1.

Figure 2. Driver Side

Figure 3. Passenger Side

© 2013 Toyota Motor Sales, USA

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S-SB-0034-13

September 9, 2013

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Ticking Noisefrom Rear Package Tray

Repair Procedure 1 (Continued)

2. Adjust the gap between the lower and middle sheet metal panels as described belCMI.

A. The noise source is located immediately

Figure 4. Driver Side

adjacent to the vertical surface of the package
tray as shown below. The adjustment area is
located between the spot weld and vertical
section.

Figure 5. Passenger Side

1

© 2013 Toyota Motor Sales, USA

I

SpotWeld

S-SB-0034-13

September 9, 2013

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Ticking Noise from Rear Package Tray

Repair Procedure 1 (Continued)

B. Use a hammer and a wide flat blade
screwdriver to gently tap the identified area .

Figure 6.

NOTICE
• To avoid damaging paint, use a piece of
tape or fabric between the screwdriver
blade and sheet metal.
• If the paint becomes damaged, use

touch-up paint to repair the affected
area.

C. Confirm the gap between the sheet metal panels is reduced .
3. Use Castle® Endura TM Heavy Duty Penetrating
Grease between the sheet metal panels.

Figure 7.

A. Insert the spray tube between the sheet metal
panels as shown.
B. Wipe away excess lubricant.
NOTICE
Do NOT use silicone-based lubricant
because it can have adverse effects on
electronic components.

I

1

j Spot Weld

4. Test drive vehicle and confirm that there is not a noise coming from the affected area .

© 2013 Toyota Motor Sales , USA

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