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Technical Service Bulletin

S-SB-0006-13

Rev1

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January 28, 2013

2013 Scion xB Pre-Delivery Service (PDS)
Service
Category

General

Section

Pre-Delivery Service

Market

USA

Scion Supports ~
ASE Certification~

Applicability
YEAR(S)

MODEL(S)

2013

xB

ADDITIONAL INFORMATION

REVISION NOTICE
June 18, 2013 Rev1:
• The Functional Operation, Walkaround Inspection, Under Hood, Road Test, and Final
Inspection and Cleaning sections have been updated.
Any previous printed versions of this bulletin should be discarded.

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.
Customer feedback indicates the following areas deserve special attention when performing PDS:
• Careful inspection for paint chips/scratches and body dents/dings
• Proper operation of electrical accessories (including interior light, clock, and radio reset)
• Interior cleanliness
• Proper function of mechanical systems
Customer retention and proper maintenance of vehicles has been a major focus for Toyota and
Scion. To help remind customers that regular oil changes are essential to the proper maintenance
of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to
delivery. By doing this, customers will be reminded to return to your dealership for their first oil
change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of
"Final Inspection & Cleaning.')
A new PDS Check Sheet has been developed for the 2013 model year Scion xB. Some check points
have been added , expanded , or clarified . Bulletins are available for items in bold type.
Warranty Policy

If the need for additional repairs or adjustment is noted during the Pre-Delivery Service, the required
service should be performed under warranty. Reimbursement will be managed under the warranty

policy.
© 2013 Toyota Motor Sales, USA

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2013 Scion xB Pre-Delivery Service (PDS)

Warranty Policy (Continued)

The Warranty Policy and Procedures Manual requires that you maintain the completed PDS
check sheet in the customer's file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit.
An kdditional Repair Order completed in conjunction with normal PDS must have time punch/flags
for service. If multiple repairs are performed , separate time flags must be punched for each repair.
Reimbursement Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

po1013

Pre-Delivery Service (PDS)

1.0

N/A

N/A

N/A

Required Tool9i & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream 2.0*
TIS Techstream

PART NUMBER

QTY

TS2UNIT
ADE

Techstream Lite

TSPKG1

1

TSLITEDLR01

* Essential SST.

NOTE
• Only ONE of the Techstream units listed above is required.
• Software version 8.10.021 or later is required.
• Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.

Before Inspection

When performing new car Pre-Delivery Service, install Short Pin before moving vehicle from storage
lot so that FUNCTIONAL OPERATION checks can begin as soon as vehicle is moved into the
service stall.
1. Install Short Pin - see check sheet
Functional Operation

Apply parking brake and cycle ignition to "IG-ON ," place gear selector in reverse, turn on lights and
rear defogger. Unlock all doors, release fuel door.
1. Check dome, courtesy, map, and sun visor lights*
2. Check warning/indicator lights, gauges, and horn

© 2013 Toyota Motor Sales, USA

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2013 Scion xB Pre-Delivery Service (PDS)

Functional Operation (Continued)

3. Check windshield wipers and washers
4. Check headlights, instrument lights, turn signals, dimmer switch , emergency flashers, and
brake lights
5. Check inside/outside rear view mirror operation/adjustment
6. Check cigarette lighter* and power outlets*
7. Check audio/navigation* systems, set SSP to xB, and set clock
8. Install shift-lock override button cover
9. Check rear seat entertainment system operation*
10. Check that the electroluminescent dash illuminates when the door is opened* (Scion Series
10 vehicles only)
11 . Check that the shift knob illuminates* (Scion Series 10 vehicles only)
Walkaround Inspection

Starting at the left front door, check window and door lock operation and the operation of all power
windows and door locks from master switch. While walking around vehicle in a counterclockwise
direction, open left rear door and check operation of window regulator and door lock, set child safety
door locks to the normal (unlocked) position. Assure tightness of interior garnishes and check seat
belts. Inspect luggage compartment contents and lights at rear of vehicle. Repeat checks at right
rear door. Inspect right front door window regulator and lock operation and garnishes. Check seat
and seat belt operation. Continue on around to the front of the vehicle checking lights.
1. Check power window operation
2. Check door and door lock operation, including each wireless remote control/theft deterrent
system*
3. Check that engine starts with all keys
4. Check that child safety door locks are in normal (unlocked) position*
5. Check seats and seat belt operation
6. Check rear defogger/rear view mirror defogger*
7. Check side marker, tail, backup, and license plate lights
8. Check luggage compartment light* & trim appearance

© 2013 Toyota Motor Sales, USA

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January 28, 2013

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2013 Sciori xB Pre-Delivery Service (PDS)

Walkaround Im pection (Continued)

9. Adjust spare tire pressure and check jack and tool installation
NOTE

Compact spare tire -

60 psi (414 kPa).

10. Check headlight aim
Refer to the Repair Manual for procedures.
11. Check that front and rear exterior Scion badges illuminate after unlocking vehicle* (Scion Series
10 vehicles only)
Under Hood

1. Check engine oil and ATM* fluid levels
2. Check brake and clutch* fluid levels
Visually inspect using see-through reservoirs.
3. Check engine coolant level
4. Check windshield washer fluid level

5. Check battery state-of-charge using Digital Battery System Analyzer
Refer to Service Bulletin No. PG001-06, "Battery Maintenance for In-Stock Vehicles &
Pre-Delivery."
NOTE

Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet.

6. Inspect for fuel, oil, coolant, and other fluid leaks
Under Vehicle On Hoist)

1. Remove disc brake anti-corrosion wheel film* - PD017-04
Visually inspect rotors for rust.
NOTE

For best rotor rust prevention, retain wheel film on vehicle until just prior to customer delivery.

2. Inspect tires for defects/damage (including spare tire)

3. Activate Tire Pressure Warning System (TPWS) - see check sheet
© 2013 Toyota Motor Sales, USA

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2013 Scion xB Pre-Delivery Service (PDS}

Under Vehicle (On Hoist) (Continued)

4. Install wheel covers/caps/spare tire wheel covers*
5. Inspect for fuel, oil, coolant, and other fluid leaks
6. Visually check bolts and nuts on chassis and powertrain for looseness
7. Inspect under the vehicle for damage, rust, etc.
8. Install rubber body plugs (stored in glove box or center console)
Road Test

A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.
1. Check cold engine operation
Check starting and fast idle operation performance.
2. Check engine operation during warm-up
Check that engine operates smoothly during warm-up.
Check for unusual noise, engine vibration, rough idle, etc.
3. Check engine at normal operating temperature
Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.
4. Check clutch or automatic transmission operation
Check clutch operation, including engagement, disengagement, chattering, and unusual noise.
Check manual transmission operation, including shift lever/linkage and unusual noise.
Check automatic transmission operation, including operation in each range, neutral start switch,
and shift lock system.
5. Check brake and parking brake operation
Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.
6. Check steering operation and off-center/vehicle pull/flutter
Check steering function.
Check steering off-center/vehicle pull/flutter.
7. Inspect for abnormal noise and vibration

© 2013 Toyota Motor Sales, USA

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Rev1

January 28, 2013

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2013 Scio xB Pre-Delivery Service (PDS)

Road Test (Co tinued)

8. Inspect for squeaks and rattles
9. Check front and rear* heater and A/C operation
10. Check speedometer operation
11. Check cruise control operation*
Final lnspectio & Cleaning

1. Remove interior protective covers, unnecessary labels, tags, etc. (Remove protective covers
just before delivery to the customer.)
Remove plastic covers from door panels, seats, head restraints, and sun visors, as required.
Remove labels, tags, and stickers (except those containing owner information).
NOTE

Consumer information labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.

2. Verify floor mat application and install using retaining clips* - S-SB-0008-11
3. Visually inspect all interior parts for installation, damage, fit, dirt, etc.
4. Remove Rapgard™ and clear protective bumper film*
5. Wash and clean vehicl~
6. Inspect paint finish for scratches, chips, rust, dents, damage, etc.
7 Inspect exterior body parts for proper installation, damage, rust, etc.
8 Place oil change sticker on inside of windshield, top left corner
Complete the mileage or date recommendation and apply the oil change reminder sticker to the
inside of the windshield, top left corner. You may use your current oil change reminder sticker.
9 Place Owner's Guide and first aid kit portfolio* in glove box
10. Install front license plate and mounting bracket- see check sheet
11 Perform Techstream Health Check
Perform a Health Check to ensure that diagnostic trouble codes are not present. Health Check
results can be printed for the customer at delivery, or for the dealer file, using the Diagnostic
Report function.
* In pect or install when equipped or required

© 2013 Toyota Motor Sales, USA