Examp le Manager 1
Example Manager 2
Exam ple Manager 3

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© 2014 Toyota Motor Sales , USA

@TOYOTA

T-SB-0043-14

Rev1

July 7, 2014

Immobilizer and Smart Key Reset

Section 3: Techstream Reset Utility (With Request)

1. Connect Techstream to the vehicle.
Figure 5.

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© 2014 Toyota Motor Sates, USA

Page 8 of 22

@TOYOTA

Page 9 of 22

July 7, 2014

Rev1

T-SB-0043-14

Immobilizer and Smart Key Reset

Section 3: Techstream Reset Utility (With Request) (Continued)

2. Choose the appropriate vehicle model and year if the ignition cannot be turned on and the
information does not automatically populate .
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3. Choose the Immobilizer or Smart Key system as needed .
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© 2014 Toyota Motor Sales, USA

@TOYOTA

T-SB-0043-14

July 7, 2014

Rev1

Page 10 of 22

Immobilizer and Smart Key Reset

Section 3: Techstream Reset Utility (With Request) (Continued)

4. Choose the Immobilizer or Smart Code Reset utility.
Figure 8.
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© 2014 Toyota Motor Sales, USA

@TOYOTA

Rev1

T-SB-0043-14

Page 15 of 22

July 7, 2014

Immobilizer and Smart Key Reset

Section 4: Manager Approval (TIS) (Continued)

2. The manager checks the 3 boxes under Request Approval Policy, then selects Approve to
send the approval to the technician .
Fi gure 16.
Service lane

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Inbox

Subject: Approval Required: Immobilizer Rese t Request No . 1407010002 1

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Hello

T he user
details of..th
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has requested t o perform an Immobilizer Reset on 07/01/2014 01:27 PM PDT. The

Regyest Deta ils :
1

Request No :

I Dealer Co de:
Dealer Name:
Technician Name :
Vehicle VIN :
Repair Order/Parts I nvoice Number:

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I Positive Identificnt ion Policy
Customer Las t Name :

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I have ve rified the customer's authority t o obtain vehicle security in formation for this vehicle.

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I have verified the customer's full legal name and confirmed their iden tity w ith a vattd picture ID .
I have or w ill vi sually con firm th e vehicle's registration documen t and ownership.

I agree to t he TIS Terms and Conditions.

Re quest Approval Policy

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I have v erified the details en t ered for this re ques t and con finned the authority of the customer was verified .
I rea lize t hat upon retneval, a transaction log w1!1 be posted to the National 1nsurance Cnme Bureau.

I agree to the TIS Terms and Conditions .
I

I (•) - Indicates Required Field(s)

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j T his re quest will expire in 72 hours from the time of receip t of this message at 07/04/2014 01: 27 PM PDT.

I

For assis t ance, pleas e con tact the Dealer Daily Helpdesk.
.!'1.2.m; Details of this transac ti on will be included in the Monthly Vehicl e Sec uri ty T ransaction Report sent to the Dealer GM. A' ; l log of
each transac tion is sent to th e Na tio nar Ins urance Crime Bureau .
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ICancej

© 2014 Toyota Motor Sales, USA

~ ~

1

@TOYOTA

T-SB-0043-14

Rev1

July 7, 2014

Page 16 of 22

Immobilizer and Smart Key Reset

Section 5: Receipt of Pass-Code (TIS)

1. Once approved by management , the technician opens his TIS inbox and locates the Reset
request. The technician clicks the title to open the Approval.
Figure 17.

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