Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

© 2014 Mazda Motor of America , Inc.
.

Subject:

.

...

,•

Bulletin No:

09-026/14

Last Issued:

06/10/2014

DRIVER-SIDE POWER DOOR MIRROR VIBRATION
,.

''

; •

....

-

,._

BULLETIN NOTE

;~

i( '·

"

~~
· . ~/'l-3 issued 02/26/13, 10/24/13. The APPLi'CA.BLE ,
1Jio'
~

- ~'f~
-P~_:.;WURE have been revised .

.

a. , ,,.,.Jiii'"
~H=r'f.
• _

t~

:s

•t.'

E******465579 (produced before April 1, 2014)

: : side power door mirror glass when the vehicle is. driven at

2732a

This concern may be due to a lack of rigidity of the mirror base so the mirror vibrates when it receives vehicle
vibration or wind pressure.
An additional reinforcement has been installed inside the door to increase the door panel strength where the
door mirror is mounted. Also, the door mirror shape has been changed. Both of these modifications have been
implemented to eliminate mirror glass vibration concerns.
Customers having this concern should have their vehicle repaired using the following repair procedure .

Page 1 of 14
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers.• Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies ,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
, con)ants,of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
- electro nic or mechanical- including photocopying and recording and the use of any kind of information storage and retrieval system --without permission in
writing .

Last Issued: 06/10/2014

Bulletin No: 09-026/14
© 2014 Mazda Motor of America, Inc.

REPAIR PROCEDURE

(

..

'•

Depending on the VIN , perform applicable repairs according to the chart below.

VIN I Prod . Date Range

Repair A: Installation of outer
door mirror reinforcement

Repair B: Replacement of outer
door mirror

Yes

Yes

JM3KE******000001 - 168884

''

Produced on or before Nov. 16, 2012
JM3KE******168885 - 465578
Produced between Nov. 16, 2012 and
April 1, 2014

,.

Applicable Repair

No

.

.:

'~
·'

-

--

Yes
'

•'
t'

~:'!'.., ~·""'

Repair A: Install a new reinforcement (A) onto the side ifri pact har-lqwr;r (B) and door panel to increase rigidity
of the door panel where the power door mirror is located,:_ ·•·::
Repair B: Replace the power door mirror (C) with a modified one.

' -

2732b

Page 2of14

Bulletin No: 09-026/1 4

Last Issued: 06/10/2014

© 2014 Mazda Motor of Ameri ca, Inc.

Outline of Repair A :
Upper reinforcement: Tighten the upper reinforcement (A) to the door panel together with the power door mirror
with three (3) nuts I bolts.
Lower reinforcement: Attach the lower reinforcement (8) to the side ir:npact bar-low.er with two (2) (upper and
lower) brackets.

..· ,
.

.~

I

I

•. /

: i

2732c

(A) Reinforcement

(B) Upper / lower brackets

(C) Nut

. . ''

(D) Side impact bar-lower

(E) Door outer panel

(F) Secure the reinforcement by
pinching the flanges of the side
impact bar-lower with the upper I
lower brackets and
reinforcement.

®------l..
2732d

I

~

Page 3of14

Bulletin No: 09-026/14

Last Issued: 06/10/2014

IC> 2014 Mazda Motor of America, Inc.

Outline of Repair B:
1. Remov'e the front d~or module panel (A) according jto
the instructibns on MS3 bnllne or. tl'le Workshop Man,
ual (section 09-11 FRONT DOOR MODULE PANEL REMOVAL/INSTALLATION) .
•

I

I

2732•

2. Remove the power door mirror (A) according to the instructions on MS3 online or the Workshop Manual
(section 09-12 POWER OUTER MIRROR REMOVAL/INSTALLATION).
NOTE: Depending on when the vehicle was built, there are two (2) types of door mirror installations; a nut
type and a bolt type.
Nut Installation Type:

27321

Bolt Installation Type:

...

J

PIN E

+

~

CLIP D

+

~

''

2732aa

Page 4of14

Last Issued: 06/10/2014

Bulletin No: 09-026/1 4
IC> 201 4 Mazda Motor of America, Inc.

3. Remove the mirror glass (A) , garnish (B) and side turn lamp (C) from the removed outer door mirror ·according to the instructions on .MS3 online or the vyorksho,p Manual (section 09-12 OUTER MIRROR. 2014 Mazda Motor of America, Inc.

WARRANTY INFORMATION
NOTE:
·· This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This' rep'air will be covered under -Mazda's New Vehicle' Limited ·warranty term'.
Additional diagnostic time cannot be claimed for this repair.
. ·~

~ l

,.,

. '·
,~

~..:

I

, ..... )

Warranty Type

c.' ' \

1

,

l

'1 ;•;\.,d ~I./

'

-

~(

--

J .;. __;

.... "'\~-It

_ ,- - ·

.'

A
'.:i

Symptom Code

83

Damage Code

9W

'..;:

.:...?

lo.

1

,I

,, '

f

I

~,.

'

.

.

.,

'

.....

·:_, ..

..

...

''

" ..

.

'

.- .

'

'(

KDY4-69-180 or KDY6-69-180 or KDY7-69-180

Part Number Main Cause
Quantity

.

•

,

'l

-

,

.

Operation Number I Labor Hours:

\

"

,.-

rr
'

-

.'

.

1

XXJD3XRXJ 0.5 Hrs. (Repair B

only~

·

.XXJ1 HXRX, l. 0.8 Hrs. (Repairs A and B)

I

..: f '-:

-.1.
• ..

i

...

'·

.-

'

·'

Page

f4' of~ 4