Tony Lawrence
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Sent:
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Christo pher Ciz
Friday, August 15, 2014 2:04 PM
All Dlrs All Rgns - PT; All Dlrs All Rgns - SR
MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE

SERVICE BULLETIN RELEASE - 08/15/2014
2014 INDEX: http://www.mstore2000.com/PDF Files/index08-15-14.pdf
The following Service Bulletin has just been issued.
- For latest MS3 postings, click here: https://portal.mazdausa.com/m173/service/esi/MazdaServiceShop
- For printable PDF files from MStore, click on the link below each TSB title:
* If the links do not automatically take you directly to the document, cut and paste the link into your internet

browser address window and press enter...

UPDATED BULLETINS
09-024/14 - 2014-15 MAZDA3 - SIDE(S) OF REAR SEAT CUSHION IS LIFTING OR LOOSE
http://www.mstore2000.com/PDF Files/09-024-14-2916a.pdf
09-034/14 - MULTI-MODEL - SPEEDOMETER REPLACEMENT PROCEDURE
http://www.mstore2000.com/PDF Files/09-034-14-2956.pdf

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Please distribute this information to all parts and service personnel.

•

If you no longer wish to receive Mazda bulletins, please contact the IT Administrator at your dealership and ask them
to remove your email address from under the EMDCS application.

1

Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

© 2014 Mazda Motor of America , Inc.

Subject:

Bulletin No:

09-024/14

Last Issued:

08/15/2014

SIDE(S) OF REAR SEAT CUSHION IS LIFTING OR LOOSE

BULLETIN NOTE
• This bulletin supersedes the previous bulletin 09-024/14 issued on 05/27/14. The REPAIR PROCEDURE
and PARTS INFORMATION have been revised .
• Changes are noted below beside the change bar in Red.

APPLICABLE MODEL(S)NINS
2014-15 Mazda3 vehicles

DESCRIPTION
Some customers may complain that the side(s) of the rear seat is lifting or loose when lifted by hand .

Seat is lifting

Seat is loose when lifting by hand

l
2916a

This is caused by a product variation of the rear seat cushion . Some cushions may have a larger clearance
between the cushion and the floor carpet.
Customers having this concern should have their vehicle repaired using the following repair procedure. When
you receive a customer complaint on this concern , fix both sides of the rear seat cushion to the carpet using
Velcro tape.
Page 1 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern . To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved . No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical--including photocopying and recording and the use of any kind of information storage and retrieval system --without permission in
writing .

Bulletin No: 09-024/14

Last Issued: 08/15/2014

© 2014 Mazda Motor of America, Inc.

REPAIR PROCEDURE
1. Verify customer concern .
2. Remove the rear seat cushion from the vehicle according to the instructions on MS3 online or the Workshop
Manual (section 09-13 REAR SEAT CUSHION REMOVAL/INSTALLATION) .
3. Turn over the rear seat cushion and confirm the locations to attach the Velcro tape as shown.
A: C-rings (to fix seat trim end)
B: Resin wire at the trim end

4. Attach 3 pieces of Velcro tape (BHY1-88-472) in the locations shown.
C: Attach the Velcro tape to the side of the the C-ring
D: Attach the Velcro tape to the center of the C-rings.

2916'

Attach the Velcro tape as shown in this cross section.
E (Cushion side) : Attach the Velcro tape by turning it over at the trim end (resin W;ire)
F (Carpet side) : Attach 20 mm of Velcro tape on the front surface and the remaining on the back

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2916e

Page 2 of 4

Last Issued: 08/15/2014

Bulletin No: 09-024/14
© 2014 Mazda Motor of America , Inc.

5. Attach Velcro tape to the opposite side of the rear seat cush ion using the same procedure.
6. Attach the felt (BHY1 -BB-093, 6 mm thickness) to the bottom front edge of the rear seat cushion (A) as
shown.
NOTE:

ff using the old felt (3 mm thickness}. attached two fayers

29161

7. Install the rear seat cushion in the reverse order of removal.
8. Push both sides of the rear seat cushion down by hand to fix the Velcro tape to the floor carpet.

"'"
9. Verify repair.

PART(S) INFORMATION

"
Part Number

Description

Qty.

Notes

BHY1-88-472A

Velcro Tape

6

60x30 mm ; requ ires 6 pieces per repair

BHY1-88-093

Felt

2

Old : 120x30 mm x 3 mm thickness (2 pieces in
box) ; requires 2 sets (4 pieces) per repair
New: 120x30 mm x 6 mm thickness (1 piece in
box); requires 2 sets (2 pieces) per repa ir

Page 3 of 4

: .'

Bulletin No: 09-024/14

Last Issued: 08/15/2014

© 2014 Mazda Motor of Ameri ca , Inc.

WARRANTY INFORMATION
NOTE:
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda's New Vehicle Limited Warranty.
Additional diagnostic time cannot be claimed for this repair.

Warranty Type

A

Symptom Code

89

Damage Code

97
****-57-200*** (Rear seat cushion)

Part Number Main Cause

See EPC for correct ~a r r:iumber
Quantity
Operation Number I Labor Hours:

.,

0

. ,,

· .::.. ··; ·,.

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XXK5EXRX I 0.3 Hrs .
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NOTE:

Submit BHY1-88-093 and BHY1-88-472A as related part rru'mber.

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