/ _ . a oe . | :
Service Bulletin sxe" @&) MazDa

© 2013 Mazda Motor of America, Inc.

Subject: Bulletin No: . 09-0064
CLICKING NOISE WHEN OPENING TRUNK LID.

Last Issued: ( 03/13/2013

APPLICABLE MODEL(S)/VINS
2014 Mazda6 vehicles with VINs lower than JM1 GJ ****** 109003 (produced before February 01, 2013) .

DESCRIPTION

Some vehicles may exhibit:a clicking type noise when the trunk lid is fully opened or just-before the fully open
position. The twisting motion of the trunk lid balance springs (A) may cause the clip fixing the balance springs to
move and scrape against the rear package tray panel.

2780a

Customers having this concern should have their vehicle repaired using the following repair: procedure:

REPAIR PROCEDURE
Attach non-woven fabric sheets between the clip and the rear package tray panel to prevent the noise.
1. Verify customer concern.

2. Select a sheet of non-woven fabric (0.25mm thickness) from the “Noise Parts Set” (TA01-76-100) and cut
two. 7mm x 20mm pieces.

27800

cos Page 1 of 4
CONSUMER NOTICE. The information and instructions in this bulletin are intended for use by skilled technicians, Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.”. Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the déscribed concern. To determine if the information applies,
customers should contact théir nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation.or advance notice. All. rights reserved. No part of this bulletin:may be reproduced:in any form or by any means,
electronic or mechanical---in¢luding photocopying and recording and the use of any-kind of information storage and retrieval system ---without permission in
writing.

Bulletin No: 09-006/13 , -. | Last Issued: 03/13/2013
©2013 Mazda Moter of America, Inc.

3. Open the trunk did. : ’
4. Pult down olip (A) by hand in the direction of:the arrowlas shown:below. .
NOTE: Make a space (C) between the clip (A) and'the rear package tray panel (B).

27806 |

:

5. Stack the two non-woven fabric sheets together (total 0.5mm thickness) (D) and then insert them in space
(C) between the clip and the rear package tray panel (B).

NOTE: If it is difficult to insert the sheets by hand, usé a flat-blade screwdriver to push it in.

i

2780d

Page 2 of 4

Bulletin:No: .09-006/13 . ss : Last Issued: 03/13/2013
© 2013 Mazda Motor of America, Inc. :

6.. Attach the two sheets of non-woven fabric (D). on the clip as.shown below.

NOTE: The edge of the sheets shouldbe attached’on the clip'so that it'covers the contact area (C) against
_ the rear package tray panel (B).. .

2780e

NOTE: 3 28 a :
* Attach the sheets along with the configuration of the clip (D).
* If the sheets contact the springs (E), cut the edge appropriately.

2780f

7. Verify repair.

Page 3 of 4

Bulletin No: 09-006/13
© 2013 Mazda Motor of America, Inc.

‘Last Issued: 03/13/2013

PART(S) INFORMATION -

Part Number

Description

Qty

Notes

TA01-76+

100

Noise Parts Set
(Noise Repair Kit)

Cut two 7mm x 20mm pieces
(Can be used for 53 vehicles)

WARRANTY INFORMATION

NOTE:
° This warranty information applies only to verified customer. complaints on vehicles eligible for war-
fanty repair.

. This repair will be covered under Mazda’ s New Vehicle Limited Warranty term.
‘ "Additional diagnostic time cannot be claimed for this repair.

Warranty Type A.

Symptom Code 82

Damage. Code 97

Part Number Main Cause GHK1-56-894 (Clip)

Quantity 0

Operation Number / Labor Hours: XXJ4AXRX / 0.2 Hrs.

NOTE: Fot noise parts set, claim as related part at first time repair.

Page 4 of 4