GROUP
Engine

MODEL
2013 MY Rio (UB)
1.6L GDI

NUMBER
125

DATE
October 2012

TECHNICAL SERVICE BULLETIN
SUBJECT:

SERVICE ACTION: INSPECTION FOR NOISE FROM ENGINE
UNDER SPECIFIC CONDITIONS (SA 134)

This bulletin provides information relating to certain RIO (UB) 2013MY vehicles which may
experience "rattling" or "chattering" engine noises under specific conditions. Only a very small
number of vehicles within the identified Production Date range will actually be affected; make sure
to follow the detailed instructions in this bulletin to prevent unnecessary engine replacements.
This procedure applies to vehicles produced from August 09, 2012 to October 09, 2012. Kia is
requesting the completion of this Service Action on all affected vehicles in dealer stock prior to
delivery. Before conducting the procedure, verify the vehicle is included in the list of affected VINs.

*NOTICE
A Service Action is a repair program without customer notification that is performed during
the warranty period. Any dealer requesting to perform this repair outside the warranty period
will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage> Warranty
Coverage Inquiry> Campaign Information). Not completed Recall/ Service Action reports are
available on WebDCS (Consumer Affairs> Not Completed Recall> Recall VIN> Select Report), ·
which includes a list of affected vehicles.
This issue number is SA 134.

File Under:

Circulate To:

[Kl General Manager

[X] Service Advisor(s) [X] Technician(s)

IX] Service Manager

[X] Body Shop Manager

IXl Parts Manager
IXl Fleet Repair

Page 2 of 4

SUBJ

Diagnosis Procedure:
1. Familiarize yourself with the specific noise by reviewing the sound files below:
Normal Sound

Abnorma l Sound

2. Open the hood .
3. Start the engine.

4. Turn off all accessories (air conditioning , radio etc.).
5. Close all doors and windows .
6. For vehicles with AUTOMATIC TRANSMISSIONS: Place shift lever in Park while conducting diagnosis test.
For vehicles with MANUAL TRANSMISSIONS: Place shift lever in Neutral and apply parking brake to
prevent vehicle movement during diagnosis test.

7. Perform diagnosis procedure below, adhering to the specific speed and time parameters of each step.
Diagnosis Table

Testing Time Intervals (seconds)
60

0

60

60

60-240

60

Repeat3-4

t __ t.i_m~s__ J

~

5000
~ 4000
3000
2000
600-700

®

Steps

®
Engine Speed (static)

Test Time

A
B

600 - 700 RPM (idle)

60 sec

2,000 RPM

60 sec

c

3,000 RPM

60 sec

D

4,000 - 5,000 RPM (Repeat three to four times)

60 sec

E

2,000 - 3,000 RPM (Up-Down)

60 sec

NOTE: Follow these guidelines during diagnosis:
•

Increase engine RPM in a gradual fashion, according to the test times shown in the table above.

•

After performing the test for 20 seconds at Step D (4,000 - 5,000 RPM), ECU logic will
protect the engine by decreasing RPM . Repeat Step D three to four times.

•

Engine noise may occur in all sections, but will be heard most prominently during test Step E
(at 2,000 - 3,000 RPM).

TSB : ENG 125/SA 134

Rio (UB)

October 2012

Page 3 of 4

8. If after completing all test parameters in Steps A - E, no abnormal engine noises have been detected,
perform Steps D - E one more time, to reconfirm that no abnormal noises are present.
9. While performing Step E, allow engine RPM to decrease gradually and check for any chattering
noise coming from the engine. If no abnormal engine noises are detected, no further action
is required. If chattering noises are detected, follow the instructions provided in the service
procedure below.

Service Procedure:
1. If chattering noises, consistent with the sound files above, are confirmed, replace the engine
(sub-assembly/long block) per applicable service procedure on KGIS.
2. Retain the engine coolant for reuse.

-

*NOTICE
Kia is requesting that all retailed vehicles, diagnosed with this condition, be repaired prior to
release back to the owner (See warranty section for details on rental car expense reimbursement).

AFFECTED VEHICLE PRODUCTION RANGE:
Model

Production VIN Range

Rio (UB) 2013MY 1.6L GDI

From Aug. 09, 2012 to Oct. 09, 2012

REQUIRED PART:
Part Name

Part Number

Engine Sub-Assembly
(Long Block)

119W12BSOOQQK

QTY

120W12BSOOQQK

Intake Manifold Gasket

28411 28600

1

Exhaust Manifold Gasket

28521 28400

1

1

Remark

Non-ISG (Idle Stop Go)
ISG (Idle Stop Go)
All Models

Note: This parl is included in the KMA Reman Core Progra.m and a core return pre-claim
must be genera.fed to create this claim.

TSB : ENG 125/SA 134

Rio (UB)

October 2012

Page 4 of 4

WARRANTY CLAIM INFORMATION:
Claim
c
N
Causal P/N
Qty
Type

21020 28911

0

Code

Code

N92

C32

Repair
Description

Labor Op
Code

Time

Replacement
P/N

Qty

Engine Noise
Inspection

120076RO

0.2
M/H

N/A

0

(NON ISG)
119W1 28SOOQQK
28521 28400
28411 28600

1
1
1

(ISG)
120W1 28SOOQQK
28521 28400
28411 28600

1
1
1

21020 28911

v
0

N92

C32

Inspect & Sub
Eng ine Replacement

21020 28911

120076R1

6.3
M/H

Note: Only one labor operation may be claimed.

-

*NOTICE
Rental reimbursement:
Use sublet code X1 for reimbursement of any RENTAL expenses (up to $45.00lday)
associated with this Service Action repair. Details of the rental expense (e.g., reason,# of
days, rental company name & rental vehicle) must be stated in the claim comment area and
all supporting documents must be kept with the RO.
Engine oil: Maximum allowance of up to $16.50
Coolant: Reuse original coolant and top off if necessary. Maximum allowance is $4.80.

-

*NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should
reference SA134 when accessing the WebDCS system.

TSB : ENG 125/SA 134

Rio (U8)

October 2012