GROUP

MODEL

General

NUMBER

Sorento (XM)
2013MY
DATE

PS229

December 2012
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2013 KIA SORENTO CUSTOMER TIPS

SUBJECT:

In an effort to better educate and familiarize customers about some of the features in
their recently purchased 2013 Kia vehicle, Kia Motors America would like all dealership
service personnel to be familiar with the model tips outlined here to help maximize
owner satisfaction with certain features.
Feature highlights:
•

Bluetooth® Wireless Technology

•

Wind Buffeting

•

UVO Jukebox

•

Rear Parking Assist (if equipped)

•

iPod®/USB Connectivity

•

Tilt/Telescoping Steering Wheel

•

Satellite Radio Reception (if
equipped)

•

Windshield Defogging

•

Condensation inside exterior
vehicle lights

•

Power Folding Mirrors (if equipped)

•

Rear Hatch Operation

•

Rear A/C Operation (if equipped)

•

Air-Ventilated Front Seats (if
equipped)

•

Headrest Adjustment

•

Driver Position Memory System (if
equipped)

Page 1of6

1

Bluetooth® Wireless Technology
•

Using Voice Recognition
•

Your Voice Recognition (VR) system may
have difficulty understanding some accents or
uncommon names.

•

When using VR to place a call, speak in a
natural,
moderate
tone,
with
clear
pronunciation .

•

Wait for system to beep before speaking any
commands.

•

Open windows, moon roof or an A/C fan
operating at higher speeds can interfere with

8/uetooth®Wireless Technology and
Phone Reception
•

VR.

•

Do not store single-name entries (e.g., "Bob'',
"Mom", etc.) Instead, always use full names
(including first and last names) for these
contacts.

•

Do not use abbreviations (i.e.,
use
"Lieutenant" instead of "Lt.") or acronyms (i.e.,
use "County Finance Department" instead of
"C.F.D."; Be sure to say the name exactly as it
is entered in the contacts list.

•

The Contacts Sync (Phonebook Download)
feature allows you to choose whether your
phone contact list will transfer to your vehicle
contacts each time your phone is connected
or only at the initial phone pairing.

•

B/uetooth® Wireless Technology is an
extension
of your
B/uetooth®-enabled
phone's functionality. This means that
reception while using Bluetooth® Wireless
Technology may be affected the same way
your phone may be affected by reception
issues (e.g., if your phone has no reception
in certain areas).

Pairing or Connecting Your Phone
•

During the pairing process, please make
sure you accept the connection request on
the phone and check the box that says
"Don 't ask again."

•

If your phone doesn't automatically connect
when you enter your vehicle try either
waiting for 1 minute, then retry connecting turn phone's Bluetooth® off and then on or
delete phone from radio and re-pair. If these
methods do not work, the phone or software
version of the phone may not be compatible
with the rad io.

•

Phone specifications change frequently and
some phones may have varying compatibility
levels with the Bluetooth® system. You can
check
available
phone
compatibility
information online at www.kia.com in the
Bluetooth® Wireless Technology section of
the Owners page as follows : Select "General
Info" under the Owners' Tab, click on
Bluetooth® icon and then select "Setup", and
enter your phone and carrier information .

Do not use special characters (e.g., '@', ' '
'*', '&', etc.)

•

If Contacts Sync is set to OFF, your phone
contacts will download only at the initial
pairing. This allows you to make calls
without waiting for your phone contact list to
download.

If Contacts Sync is set to ON , contacts stored
in your phone will download each time your
phone is connected . There may be a delay
before the system is available to place a call.

Steering Wheel Controls

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