GROUP
Body Electrical
NUMBER
PS310

SUBJECT:

MODEL
All Models w/NAV and
Bluetooth
DATE
April 2014

USING VOICE RECOGNITION TO SET NAVIGATION

SYSTEM DESTINATION
This article provides information related to setting navigation destinations using voice
recognition (VR), and describes some new features that have been added with the most recent
navigation software.
In some head units, customers may experience difficulties while setting a destination if they
touch a "hard" button, or use the touch screen, prior to setting the destination. However, other
head units allow the user to use VR and touch screen input while in the process of setting a
destination.
Tips for using Voice Recognition to enter a destination:

•

The 2014MY Soul is equipped with the
first "Generation 4.0" AVN head unit and it
allows the user to use both touch screen
input and/or VR when entering an
address. As Generation 4.0 head units
become common in other models, they will
also gain this extra functionality. For
example, the state can be entered via the
touch screen buttons on the left of the
screen or via voice recognition, even when
starting off in VR Mode.

•

When using VR to enter addresses in all other head units, the entire address and all
selections must be made using VR ONLY and while in VR Mode. If any "hard" buttons are
pressed or the touch screen is used the VR Mode is cancelled. For example, if a list of
addresses or states is shown, trying to use the touch screen to select those addresses
instead of stating "Line 1" or "1" will result in cancellation of the VR Mode.

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•

The latest AVN software, applied during the
2014 model year, allows for customers to
use "Find Address in " command or
"Find nearest ". Check the VR
menu in the vehicle (displays when the
"push to talk" button is pressed) to confirm if
the commands are available on a particular
AVN
vehicle. Additionally, the latest
software allows for customers to enter a
four digit address, such as, "9314" as
"ninety-three-fourteen", when using the VR mode. When entering addresses that contain
more than four numbers, speak the numbers separately, such as, 15409 as "one-five-fourzero-nine".

•

In all current navigation head units, the address must be spoken exactly as it is entered in
the map data base. Confirm the location is within the map database by using the touch
screen if a complaint arises in setting a destination using VR. Sometimes setting a hard to
recognize location manually, results in the VR recognizing that location the next time voice
destination is attempted for the same location. In cases for which the voice destination
feature does not work due to customer accent, pronunciation, or system limitation; it is
recommended that the touch screen or controller be used to manually set the location when
the vehicle is stopped.

•

As always, for optimized results when using VR, ensure windows and sunroof are closed,
speak clearly and in a moderate volume (not too soft or too loud), lower the HVAC fan
speed and adjust the vents to point away from the cabin microphone.

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