NHTSA ID Number: 10060130
Manufacturer Communication Number: 076
TSB/Document Date: 2016-03-16
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
GROUP
Electrical
MODEL
2014MYSorento (XMa)
w/Base Audio
2013MY Rio (UB)
w/Base Audio
NUMBER
076
DATE
December 2014
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TECHNICAL SERVICE BULLETIN
SUBJECT:
AUDIO SOFTWARE UPGRADE - BLUETOOTH® CALL CUTS OFF
This bulletin provides the procedure for upgrading the base audio system software on some
2014MY Sorento (XMa) and 2013MY Rio (UB) vehicles (See production dates below) which
may exhibit a condition related to a Bluetooth® call cutting off after a period of approximately 15
minutes. To resolve the concern, follow the procedure outlined below. NOTE: This software
update should ONLY be applied when the customer complaint exactly matches the
concern noted above.
Model/MY
Production Range
Sorento (XMa) / 2014MY
From January 22, 2013 through February 14, 2013
Rio (UB) / 2013MY
From July 16, 2012 through January 6, 2013
*NOTICE
•
This software update is currently not available for the AUM. However, this update
may be added to the AUM at a later date.
•
This update will require a USB flash drive with the following specs: FAT32, USB
2.0 and at least 1GB memory.
•
A fully charged battery is necessary before the upgrade can take place. It is
recommended that the Midtronics GRS-1299 system be used during the update,
otherwise there could be data loss or damage to audio system.
•
This software update will take approximately five (5) minutes to complete.
•
Delete all paired phones from the system and delete the head unit from all
phones. If you do not delete phones, the phone(s) will still show and act as
paired, but performance or functionality issues may occur. Anytime a software
update is performed to either a paired phone or the system, the pairing should be
deleted from both phone and system and then paired again after update.
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Fleet Repair
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TSB/Document ID: 076
Replacement Service Bulletin Number:
MFR Communication Date: 2014-12-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
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