Page 6of11

s

· 7.

This is what will occur for GR8 screen when "Replace Battery" results after a Diagnostic
Charge attempt:
Charge status being displayed

CHARGING

OLTS :
MPS :
MP HOURS :
AX TIME:

15-69
16 .o
D• 1
101 - 125 MIN

Enter R.O. Number

RO NUMBER

Charge NG - Replace Battery

RESULTS P1/3
REPLACE BATTERY

lt.IL"1!1
USE KEYPAD TO ENTER

+•
+

RATED:
MEASURED:
VOLTAGE:
TEMPARATURE:

+
++

600 CCA
496 CCA
12.89V
66°F

*NOTICE
When the Diagnostic Charge results in "Replace Battery" you may in this
circumstance be permitted to claim Op Code 3711 OAOA/3711 OAOO for the Charge
Battery attempt an_d also Op Code 37110ROO for Replace Battery. However you must
attach print tickets from both Battery Test with the "Charge & Retest" result and
Diagnostic Charge result showing "Replace Battery" as per example of "Print Ticket
#C" on the next page.

TSB: SST 023 All Models February 2011

Page 7of11
1

~~~ B~'fTERY TESTER I CHARGER AND NEW BATTERY

-1:~:·~":~~:~,.
8.

Yy'ARRANTY POLICY

Print Tickets that must be attached to the Repair Order based on Battery Test result and
Diagnostic Charge result are shown below, also listed are the warranty claim types:

Print Ticket #A

Print Ticket #B
(Both tickets as shown must be
attached with matching VIN, close in
date, and with correct R.0.#)

REPLACE
3711 OROO ONLY

CHARGE 37110AOA/37110AOO
ONLY

BATTERY TEST=
REPLACE BATTERY

1. BATIERYTEST=CHARGE & RETEST

1. BATIERY TEST=CHARGE & RETEST

2. DIAGNOSTIC CHARGE=
GOODBATIERY

2. DIAGNOSTIC CHARGE=
REPLACE BATTERY

@
KIA MOTORS

~

USA
H00-77&- 995
llEBSITE.CIJI

12/03/2010
0:19 NI

IU.BI alE

---UA

BATTERY TEST
Test Info
CCA l!OO
CUSHIER VEH ICLE

CHARGE 37110AOA/371 10AOO
+

REPLACE 3711 OROO

@)

@)

@)

@)

KIA MOTORS

KIA MOTORS

KIA MOTORS

KIA MOTORS

TEST llEl'lllT

TEST llEPmT

TEST llEPIJIT

TEST llEPmT

KIA ll>TCltS
111 PETERS CMYCJI
IRVllE. CA
USA
1-800-778-1995
llEllSITE,CIJI

KIA tllTCltS
111 PETERS CA/IY(Jj
IRVINE, CA
92808
USA
1-aoo-n&-1995
llEBS ITE.C111

12/03/2010

12/03/2010

TEST lifl'lllT
KIAlllTllS
111 PETERS CNIYIJI
IRVINE. CA

Print Ticket #-C
(Both tickets as shown must be
attached with matching VIN, close in
date, and with correct R.0.#)

KIA tllTllS
111 PETERS tNMJj
IRVINE. CA

rn tllTCltS

USA
1-800-719- 1995
llEllSITE. CIJI

11 PETERS CMY(Jj
IRVINE. CA
92606
USA
1-aoo-n&-1995
WEBSITE, Ci.I

12/03/2010

12/03/2010

9290&

s·
alE
A

YTEST

Tnt Info
CCAlll!O
OSTMR VEHIO.E

VERSI~: 192-2101858

~:

~

STIC

CHARGE

82eoe

~:~ ~EST
Test Info

~:

m-

OSTIC

CHARGE

CCA 800

CUSTlJIER VBHQ.E

MTTERY TEST

VERSl(Jj: 192-21018511

Enter this 12-digit warranty code into the claim
based on results as indicated.

TSB: SST 023 All Models February 2011

Page 8 of 11

-

~f~·ERY TESTER I CHARGER AND NEW BATTERY

. .

trsH1:~

• o'f:1!'-•• ,.

WARRANTY POLICY

*NOTICE

All Kia replacement batteries for warranty claims are supplied by Interstate as per
the Battery Application Guide located at www.kiatechinfo.com > Publication > POI &
Eval Docs. This application guide can be referenced for the proper CCA rating per
model for test purposes. KMA provides warranty coverage only for Genuine Kia
Batteries purchased from KMA. Refer to section 7 .21 of the Kia Service Policy &
Procedures Manual.

The System Test (Refer to page 28 in the GRB-1299 Instruction Manual):
The GR8 System Test checks the status of the Battery, Starting and Charging systems. Before
replacing components, verify integrity of circuits and cables.
1.

Connect the Control Module clamps to the
vehicle's battery. Ensure that the black
clamp is connected to the battery negative
"-" terminal and the red clamp is connected
to the battery positive "+" terminal.
NOTE: The GR8 will display a warning if
the terminals are connected backwards.

2.

Select "System Test".

MAIN MENU

[!:'D.-,.
c~~D.rop

Test

Jump
Start

+++
+

3.

The GR8 Control Module will perform a Battery Test. Follow procedure found under Battery
Test, STEP ONE (Page 2 of this TSB) (Refer to page 25 in the GRB-1299 Instruction
Manual)

TSB: SST 023 All Models February 2011

Page 9 of ·11

4.

The Starter Test (Refer to page 30 in the GRB-1299 Instruction Manual):
Follow the instructions on the screen to
complete the starter test. When asked to
start the engine, do NOT disable the
ignition or fuel. The starting system is
tested while the engine is started. Before
replacing the starter, check the cables.

START ENGINE
NO START

STARTED

STMTER TEST

RESULTS

If the vehicle is a NO CRANK/NO START,
the tester will ask you to select between
"STARTED" and "NO START". After
selecting "NO START", the tester will
produce a Starter Code.

NO START

OLTAGE I
PSI

IME1

0.eeu
0.0A
l.199

STARTER CODE
6Q7E00

The test results will be displayed.

*NOTICE
The use of an Amp Clamp is not required. When asked if one is being used,
select NOT AVAILABLE. Using an amp clamp will not affect test results.

5.

The Charging System Test (Refer to page 31 in the GRS-1299 Instruction Manual):
Follow the instructions on the screen to
complete the charging test. The tech will be
asked to run the engine at different RPM with
and without loads. When complete, the tester
will display the results.

L.J,8i:fl TEST

gm

Before replacing the alternator, check the
wiring and cables along with the charge signal
from the ECM.

RIPPLE OK

TESTING
TURN ALL VEHICLE
LOADS Off,
IDLE ENGINE

CHARGING SYS CODE

. 6Q7ETH181

STARTED

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Page 10of11

FAQ'S:

Q:

The Midtronics GRB-1299 tester did not produce a code. How do I enter a warranty claim?

A: When the procedure is followed properly, the Midtronics GRB-1299 tester will always
produce a
code. To determine the cause, the technician should read the GR8 Instruction Manual and
this TSB .
Q:

The vehicle was towed into the shop and would not crank and start. How can I get a code
to enter a warranty claim?

A:

The technician should run a GRB System Test to diagnosis the battery, alternator or

starter. During the starter test portion, he should input "No Start" into the tester. If the
battery is good the tester will show "No Start" and produce a code.

TSB: SST 023 All Models February 2011

Page 11 of 11

KIA SERVICE POLICIES AND PROCEDURES
Section# 7.21

Page 10 of 13

Issue Date
Se tember 2005

Revision Date
A ril 2014

()

New

(X)

()

()

No
Partial Complete
Revision Revision Chan es

Topic
Battery Claim
Policy and
Procedures
(OEM&
Replacement)

BATTERY MAINTENANCE SCHEDULE
Interval
Required:
Within 7 days of
vehicle delivery to
dealer

Reauired:
Every 30 days stored
in Dealer Storage Lot

Procedure

Warranty
Coverage

Perform Inspection of battery state of charge using the
Kia GR8 tester. Take action based on the following
result:
GOOD BATTERY - No action required (covered under
POI unless recharge or replace).
GOOD-RECHARGE - Run engine for 15 minutes at
idle & loads off.
CHARGE & RETEST - Charge with battery charger
and retest.
BAD BATTERY - Replace battery
NOTE: The Kia GR8 print out must be attached to the
warranty claim . A Kia battery test code must be noted
on the warranty claim and is needed in order to submit
the claim.
Run engine 15 minutes at idle & loads off. No need to
test with Kia GR8 tester unless it's difficult to start the
vehicle. Refer to WebDCS>Dealer Warranty
Reports>30+ Day Vehicle Maintenance Report to
identify vehicles that need vehicle lot maintenance.

Yes

No

If storing the vehicle for any period longer than 30
days, remove the Power Save Fuse from the fuse
box or turn the Memory Fuse Switch to the OFF
position.
Required:
At 3 Months stored in
Dealer Lot

Required:
Prior to customer
Delivery

Perform inspection of battery state of charge using the
Kia GR8 tester. Take action based upon the following
result:
GOOD BATTERY - No action required
GOOD-RECHARGE - Run engine for 15 minutes at
idle & loads off.
CHARGE & RETEST - Charge with battery charger
and retest.
BAD BATTERY - Replace battery (not warranty)
Perform inspection of battery state of charge using the
Kia GR8 tester. Take action based upon the following
result:
GOOD BATTERY - No action required
GOOD-RECHARGE - Run engine for 15 minutes at
idle & loads off.
CHARGE & RETEST - Charge with battery charger
and retest.
BAD BATTERY - Replace battery (not warranty)

No

No

NOTE: The GR8 test strips for vehicles in-stock must be attached to the POI
folder (In-stock vehicle maintenance record).

TSB: SST 023 All Models February 2011