Internal notification for: G_0000150953 12190 - Safety Recall - Fuel Odor or
Spotting on Ground - Inspect Fuel Pump Module
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Date : 11/12/2012

Ref. number: Service I Field Action I G_0000150953

Subject: 12190 - Safety Recall - Fuel Odor or Spotting on Ground - Inspect Fuel Pump Module
GM CUSTOMER CARE AND AFTERSALES
DCS2849
URGENT - DISTRIBUTE IMMEDIATELY

Date:

November 12, 2012

Subject:

12190 - Safety Recall - Fuel Odor or Spotting on Ground - Inspect Fuel Pump Module

Models:

2007 Chevrolet Equinox and Pontiac Torrent Vehicles Originally
Sold or Currently Registered in Arizona , California, Nevada or
Texas
2007 Chevrolet Cobalt and Pontiac G5 Vehicles
Originally Sold or Currently Registered in Arizona, California,
Florida , Nevada or Texas
2008 Chevrolet Cobalt and Pontiac G5 Vehicles Originally Sold
or Currently Registered in Arizona
2009 Chevrolet Cobalt and Pontiac G5 Vehicles Originally Sold
or Currently Registered in Arkansas, Arizona , California , Nevada ,
Oklahoma or Texas

To:

All General Motors Dealers

Attention :

General Manager, Parts and Service Director, Service Manager,
Parts Manager, Used Vehicle Sales Manager, Service Advisor
and Warranty Administrator

General Motors is announcing Safety Recall 12190 today. The total number of U.S. vehicles involved is
approximately 50,000. Please see the attached bulletin for details.
Customer Letter Mailing
As required by federal regulation , the customer letter mailing for the involved Chevrolet Equinox and Pontiac
Torrent vehicles will begin today even though the parts needed to repair these vehicles are currently not
available. A copy of the letter is included in the attached bulletin. The letter informs these customers of the

and Pontiac G5 vehicles originally sold or currently registered in Arkansas, Arizona, California , Nevada,
Oklahoma or Texas.
Some of these vehicles have a condition in which the plastic supply or return port on the fuel pump module
may crack, which could cause a fuel leak. The customer may notice a fuel odor while the vehicle is being
driven or after it is parked . If the crack becomes large enough , fuel may be observed dripping onto the
ground and vehicle performance may be affected. If an ignition source were present, a fire could occur.
To correct this condition, dealers are to inspect and , if necessary, replace the fuel pump module. There are
approximately 21 ,000 U. S. vehicles involved .
Dealers will be advised when the recall bulletin is being released and the date customer notification letters
will be mailed.
The Investigate Vehicle History screen in the Global Warranty Management system will not be updated until
the recall bulletin is released . Please do not call GM Technical Assistance.

END OF MESSAGE
GM CUSTOMER CARE AND AFTERSALES

Contact
name:
Departmen Service - Brand Quality

E-Mail:
Phone:

t:

Intended General Manager, Parts & Service Director, Parts Manager, Service Advisor, Service
roles : Manager, Used Vehicle Sales Manager, Warranty Administrator
Archives : 03/20/2013

Expires: 09/20/2013