@
KIA MOTORS

GROUP

MODEL

Electrical

Optima (QF)
2013MY
DATE
November 2012

NUMBER
045

TECHNICAL SERVICE BULLETIN
SUBJECT:

SERVICE ACTION: UVO SOFTWARE UPGRADE (SA 136)

This bulletin provides the procedure for upgrading the 2013MY Optima UVO system. Kia is
requesting the completion of this Service Action on all affected 2013MY Optima vehicles prior
to delivery. Before conducting the procedure, verify that the vehicle is included in the list of the
affected VINs .

*NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service> Warranty Coverage>
Warranty Coverage Inquiry> Campaign Information). Not completed Recall / Service
Action reports are available on WebDOS (Consumer Affairs> Not Completed Recall>
Recall VIN> Select Report), which includes a list of affected vehicles.
This issue number is SA136.

File Under:
Circulate To:

[!] General Manager

00 Service Advisors

[g] Technicians

00 Service Manager

[!] Parts Manager

[g] Body Shop Manager

D

Fleet Repair

Page 2 of 7

SERVICE ACTION: OPTIMA (QF) UVO SOFTWARE UPGRADE (SA 136)

UVO Upgrade Procedure:

..-- & . CAUTION

!1-------------------.

Delete all paired phones from the UVO system; delete UVO from all phones.
If you do not delete phones, the phone(s) will still show and act as paired, but
performance or functional issues may occur. Anytime a software update is
performed to either a paired phone or the UVO system, the pairing should be
deleted from both phone and UVO system and then pair again after update.
For UVO software update use only USB flash drives that do not contain any
files or folders.
USB flash drive specs: FAT32, USB 2.0 and at least 1GB memory.
Battery should be fully charged during update, otherwise there could be data
loss or damage to UVO system.
Updating UVO system may take 2 to 10 minutes.
(Time may vary depending on previous UVO software version.)
1.

If viewing this TSB electronically, click the link below.

Dlagnoatic: Tool•

https://www.kiatechinfo.com/pds/Downloads/UVO 9013.exe

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D IHowto Updale GOS

Otherwise, log on to KGIS/KiaTechlnfo.com and click on
"Diagnostic Tools," then click "Software Downloads" from the
navigation menu .

2a.

Click on "Download for 2013 UVO Software
Update" link.

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Download for 2

2b.

Click on "2013 UVO Software Update
Download" link.

The foll owing lin k is for updating the 201 3 UVO System. Bulletin listed below provide

I•

2013 UVO System Update Download

I

Refer to Technical Se rvic e Bull etin:
TSB ELE 046- Service Action : Rio (UB) uvo SCDftware Update (SA 137)
TSB ELE 049 - Service Action: Soul (AM) UVO Software Update (SA 140)
TSB ELE 048 - Service Action: Sportage (SL) WO Software Update (SA 139)

TSB: ELE 045 Optima (QF) November 2012

Page 3 of 7

SERVICE ACTION: OPTIMA (QF) UVO SOFTWARE UPGRADE CSA 136)
3.

Click "Save File."

file l>ownlod cl

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Securit y Wdrnmr.

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Name: LN0_9013.exe

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From: -actatechWo.cam

W'hilo filN kom the lnlemel can be uselU. this fill !KIO can
potenlielly hsm JIG" c:oqJUor. If you do not truot the SOl.ICe. do not
n.n or save ttis software. WMI;'• tho rijs?

4a.

Save file onto computer by clicking
"Save".

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LN0_9013

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4b.

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Navigate to saved location and double
click on file to open it. The file name is
uvo 9013.

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5.

Saveaa~

vi
vi

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Click "Run."

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Downloa d complete

Download Complete
lN0_9013.exe from www.klatechinfo.com

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6.62MB In I sec

Downloaded:
Download to:
Transfer rate:

C:\Docll!lents and Settl .. .\UV0_9013.exe
6.62MB/Sec

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6.

fli.n

11[ Open folder

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Click "Run."
Int e rne t I xplore r

Sec urity Wa rnin g

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The publllher coukl not be ¥t!l'lfled. Are vau sure vau want to run this
softw....,7
Name:

lN0_9013.exe

Publisher: Unknown Pubhher

This fie does not have a vald dlQl:al siglature that verfles Its publsher. You
shWd orly run software from publshers you trust. How con I decile who!:
software to n11?

TSB: ELE 045 Optima (QF) November 2012

Page 4 of 7

SERVICE ACTION: OPTIMA (QF) UVO SOFTWARE UPGRADE (SA 136)

Insert a flash drive into USB port on
your computer; click "Unzip" and the
files will be downloaded to the USB
flash drive.

7.

l~ J

WinZip Self -Lxtractor - UV0_ 9013[ 1 ].exe
To i.nzip all fies in UV0 _9013(1 ].eice to the
specified loldet piess the u~ button.

Iii Unz(]ll
[ Run \lfinZip J

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Close

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to loldet:

Browse...

Help

8a.

Unzip the downloaded file directly to
the root directory of the USB flash
drive being used for the update.

*NOTICE
Unzipping
the
attached
or
downloaded file and copying the
folder to the USB or unzipping to any
folder other than the root folder will
result in the upload not executing.

8b.

Power UVO system ON.

8c.

Connect USB flash drive to UVO
system's USB socket.

*NOTICE
The system will display "Reading
Media" on the screen after USB is
inserted. This is normal, since the unit
is searching for music files. Then the
system may display a "No File
Available" pop-up after system music
search is complete, wait until new
screen appears and continue with the
upgrade. Do not power off at any point
while the system is being upgraded.

TSB: ELE 045 Optima (QF) November 2012

Page 5 of 7

SERVICE ACTION: OPTIMA (QF) UVO SOFTWARE UPGRADE (SA 136)

9.

Press "SETUP" button on the head
unit.

10.

Touch "System" icon on the screen .

11.

Touch "System Information" button
on the screen.

12a. Verify the current SM/ version
(1.MP.9.011) as shown in the image.

12b. Touch "Update" button on screen.

TSB: ELE 045 Optima (QF) November 2012

Page 6 of 7

SERVICE ACTION: OPTIMA (QF) UVO SOFTWARE UPGRADE CSA 136)
13.

Check that "New Version" is correct
for this Service Action (New version is
1.MP.9.013); if version is correct, then
touch "Yes" button on screen.

14.

The UVO system will automatically
reboot and the update will proceed .

*NOTICE
When rebooting, screen will go dark
for approximately 20 to 40 seconds,
this is normal. System will reboot 2
times to perform the update.

15.

After the update is complete, the
display shown on the right will appear
for a few moments; then the UVO
system will reboot again.
Repeat steps 2-4 and verify whether
· UVO system version has been
updated to version 1.MP.9.013.

16.

Verify proper system function by obtaining the customer's phone(s) and pairing it(them)
with the system .

TSB: ELE 045 Optima (QF) November 2012

Page 7 of 7

SERVICE ACTION: OPTIMA (QF) UVO SOFTWARE UPGRADE (SA 136)
AFFECTED VEHICLE PRODUCTION RANGE:
Model

Production Date Range

Optima (QF)

June 151 , 2012 to October 23rd, 2012

WARRANTY CLAIM INFORMATION:

c

Claim
Type

Causal
P/N

Qty.

N
Code

Code

v

96160
2T500CA

0

N50

C98

Repair
Description

Labor Op
Code

Op
Time

Replacement
P/N

Qty.

(SA136) UVO
Software
Upgrade

120A09RO

0.3
M/H

N/A

0

*NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA 136 when accessing the WebDCS system.

TSB: ELE 045 Optima (QF) November 2012