Tony Lawrence
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Tony Lawrence
Wednesday, March 05, 2014 4:19 PM
All Dlrs All Rgns - PT; All Dlrs All Rgns - SR
MAZDA DEALER NOTICE - SERVICE BULLETIN RELEASE

SERVICE BULLETIN RELEASE - 03/05/2014
2014 INDEX: http://www.mstore2000.com/PDF Files/index03-05-14.pdf
The following Service Bulletin has just been issued.
- For latest MS3 postings, click here: https://portal.mazdausa.com/m173/service/esi/MazdaServiceShop
- For printable PDF files from MStore, click on the link below each TSB title :
* If the links do not automatically take you directly to the document, cut and paste the link into your internet
browser address window and press enter.

NEW BULLETIN
05-004/14 - MULTI-MODEL - WHINING NOISE FROM AUTOMATIC TRANSAXLE
http://www.mstore2000.com/PDF Files/05-004-14-2867.pdf

UPDATED BULLETIN
09-017/14 - 2013-2014 CX-5 - RATTLE NOISE FROM FRONT DOOR GLASS
http://www.mstore2000.com/PDF Files/09-017-14-2900.pdf

•

Please distribute this information to all parts and service personnel.

•

If you no longer wish to receive Mazda bulletins, please contact the IT Administrator at your dealership and ask them
to remove your email address from under the EMDCS application.

1

Service Bulletin

Mazda North American Operations
Irvine, CA 92618-2922

emazca

© 2014 Mazda Motor of America , Inc.

Subject:

Bulletin No:

05-004/14

Last Issued:

03/05/2014

WHINING NOISE FROM AUTOMATIC TRANSAXLE

APPLICABLE MODEL(S)NINS
2012-2014 Mazda3 with VINS lower than JM1BM1K73E1144608 (produced before November 11 , 2013)
2013-2014 CX-5 with VINS lower than JM3KE2BE3E0415164 (produced before November 11 , 2013)
2014 Mazda6 with VINS lower than JM1 GJ1 U60E1158307 (produced before November 12, 2013)

DESCRIPTION
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and
above. The noise:
• Depends on the vehicle's speed only (the more speed, the more noise)
• Occurs with all types of driving (acceleration, deceleration, steady speed)
• Does not depend on rpm , gear, or ATF temperature
This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A
modification has now been implemented on automatic transaxles with the serial number TR 1111680 and higher
or TD1104906 and higher. The serial number can be found on top of the transaxle case near the manual shaft
lever.

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Customers having this concern should have their vehicle repaired using the following repair procedure.

Page 1 of 3
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by "do-it-yourselfers." Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved . No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical-including photocopying and recording and the use of any kind of information storage and retrieval system -without permission in
writing.

Bulletin No: 05-004/14

Last Issued: 03/05/2014

© 2014 Mazda Motor of America, Inc.

REPAIR PROCEDURE
, I'.

1. Verify customer concern.
2. Replace the 6AT assembly with a new one according to MS3 online instructions or Workshop Manual sec·
· ·
·
tion 05-17.
3. Verify repair.

'

.,

.

. '

PART(S) INFORMATION
NOTE: SKYACTIV transaxle replacement ·requires MASH authorization.

Description
6AT
SKYACTIV
Assembly

Vehicle
2012-13 Mazda3

Engine

Part Number

Qty.

PE (2.0L)

FWK1-03-000

1

2013 CX-5 (2WD)

PE (2.0L)

FWL 1-03-000

2013 CX-5 (4WD)

PE (2.0L)

2013 CX-5 __(2WD)

PE (2.0L)

2013 CX-5 (4WD)

Notes .
'
-9/6/201~

~lout klCkdown

FW7A-03-000
..

· FWLC-03-000
' 'FW78_:03-000

PE (2.0L)

switch

..

..

9n112-11119112

w/ kickdown switch

.
PE (~.op

FWL7-03-000

PE (2.0L)

FW?F-03-000

2014 CX-5 (2WD)

PY (2.5L)

FWH4-03-000

2014 CX-5 (4WD)

PY (2.5L)

FW?L-03-000

2014 Mazda6

PY (2.5L)

FWH3-03-000

w/out i-ELOOP

FWH9-03-000

w/ i-ELOOP

2014 CX-5 (2WD)

•.

'
2014 CX-5 (4WD)
..

2014 Mazda3 (VIN JM1)

PE (2.0L)

FWB2-03-000

2014 Mazda3 (VIN JM1)

PY (2.5L)

FWH1-03-000

2014 Mazda3 (VIN 3MZ)

PE (2.0L)

FWT6-03-000

Page 2 of 3

Last Issued: 03/05/2014

Bulletin No: 05-004/14
© 2014 Mazda Motor of America , Inc.

WARRANTY INFORMATION
NOTE:
This warranty informatioh applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda's Powertrain Limited Warranty term.
SKYACTIV transaxle replacement requires MASH authorization. Contact MASH at 888 832-8477,
option 2, to obtain prior authorization.
·
· i ·,.~ · ·
Additional diagnostic time cannot

..

Warranty,Type
Symptom Code

b~

claimed,for t_
h,is. repair. .

·,.

'

,

A

=~

..

-;

82

9G

Damage Code ·

. :*"'**-03-000*

Part Number Main Cause
Quantity

1

..

Operation Number /.labor Hours:

XXK2_
3AXRX I 4: 5 Hrs .. (2014 Mazda3-and Mazda6)

. .
'

XXK23BXRX I 4.~ _
Hrs. (2012-2013 fv1azda3)
.. XXK2~CXRX I 4.8 _Hrs. (CX-5 2Wo)
' XXK23CXRX /6.8 Hrs. (CX-5 4WD)

.·

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